In a rapidly evolving business landscape, staying ahead of the curve is no small feat. But with the right strategies and techniques, you can seize every opportunity that comes your way. One such technique that has been gaining major traction recently is Relationship Mapping. But what is it exactly and how can it be used effectively in business? Below, we delve into these questions and more.
Defining Relationship Mapping in the Business Context
Relationship Mapping, at its core, is about understanding and visualizing the complex network of relationships within and surrounding a business. It involves identifying the key stakeholders, their relationships with each other, and the dynamics of those relationships.
While the concept may seem straightforward, the actual process can be intricate and multi-dimensional, requiring deep insight into individual behaviors, preferences, and motivations.
An effective relationship map can serve as an invaluable guide, providing clarity and direction through the often murky waters of business negotiations and strategic planning.
The Significance of Relationship Mapping in Today’s Competitive Market
Alt Text: A businessperson going over market trends.
In an ever-competitive market, understanding the network of relationships around your business can be a game-changer. It can influence pivotal business decisions and lead to more strategic and effective operations.
Relationship Mapping promotes greater business intelligence, strategic alignment, and customer engagement. It provides businesses with necessary insights into the requirements, challenges, and preferences of the stakeholders.
At the heart of Relationship Mapping is a data-driven approach that promotes objective decision-making, minimizes risks, and optimizes opportunities.
Step-by-Step Guide To Implementing Relationship Mapping
Implementing Relationship Mapping in your business isn’t as complex as it may initially sound. It requires a systematic approach and the right tools.
The first step is understanding who the key players are. These could be internal stakeholders, customers, vendors, or even competitors.
After identifying these individuals, the next step is to understand the intricacies of these relationships. This includes understanding the dynamics, the strengths, the weaknesses, and the opportunities.
Finally, the collected information is visualized in the form of a map to provide a clear and comprehensive view of the relationship landscape of the business.
Innovative Methods To Streamline Relationship Mapping Process
Alt Text: A businessperson mapping market trends on a board.
While Relationship Mapping can seem overwhelming, innovative solutions make it easier and more efficient. Digital tools and software solutions enable businesses to automate and streamline the Relationship Mapping process.
These tools allow businesses to store information, track changes in relationships, and visualize complex networks intuitively. They are an invaluable asset in managing and navigating the complex world of business relationships.
The combination of human insight and technology in relationship mapping is a powerful mechanism for improving business strategy, operations, and ultimately performance.
Measuring the Success of Relationship Mapping in Business
The success of Relationship Mapping in business can be measured through various metrics. These could be enhanced stakeholder engagement, improved customer relationships, and increased business growth.
Negative patterns can be identified and rectified while positive trends can be leveraged for greater success. Ultimately, the aim is to strengthen relationships and drive business growth.
Companies can also determine the value of their Relationship Mapping initiatives by observing improvements in decision-making, strategic alignment, and business intelligence.
In conclusion, Relationship Mapping is proving to be a vital management tool in the arsenal of businesses. Its value extends far beyond mere visualization and unlocks insights that can significantly influence business success. So, if you haven’t already, consider making Relationship Mapping a part of your business strategy and streamline your operations. The potential benefits are immense and can benefit any business.
With the explosion of big data in the current digital age, organizations are constantly in search of efficient methods to communicate vital data insights. A variety of data visualization instruments have emerged to simplify the presentation of intricate numerical concepts, making data easier to understand for various audience demographics.
With the main objective being to communicate data effectively, it is vital for data analysts to comprehend the art and science of data visualization. Among an array of data visualization tools, a unique form familiar to those in the data analysis realm is the radar chart. Keep reading to understand radar charts, their significance, and their potential in simplifying data interpretation.
The Concept of Radar Charts
Alt Text: An image depicting an example of a radar chart
Also known as web charts, spider charts, star charts, or polar charts, radar charts serve as a graphical method of displaying multivariate data in the form of a two-dimensional chart. Its unique design derived from polar coordinates enables simultaneous comparison of an array of quantitative variables. This makes them particularly efficient at showcasing outliers and commonalities in the data set.
A typical radar chart encompasses a sequence of equiangular spokes, also known as radii, originating from a central point. Each spoke portrays a specific variable with data values projected along it, beginning from the centroid. The further away a point is from the center, the higher its value. Thereby, each variable’s value is plotted along its respective axis, and the endpoints are connected to form a polygon. This appears as a spider web, hence the alternate names.
While radar charts are excellent for visualizing performance metrics or multivariate analysis, their misuse often results in data misinterpretation. Understanding the advantages as well as the limitations of this data visualization tool is crucial to making the best of its potential.
The Advantages of Radar Charts
Radar charts provide several advantages that promote their usage. First off, their capacity to accommodate numerous variables is a distinguishing feature. Traditional charts, such as bar or line graphs, become cluttered or illegibly complex when embracing more than a few variables. In contrast, radar charts maintain clarity and simplicity despite data density, permitting accurate comparative multivariate analysis.
Another notable advantage is their ability to detect patterns in the data. They particularly excel in pattern recognition when considering demographic data, stock performance, market trends, quality control, or any scenario where distinct patterns and irregularities in data come into prominence. Furthermore, radar charts are suitable for comparing a set of data against specific benchmarks or norms.
Finally, radar charts lend themselves to facilitating overall holistic reviews. Not only do they help in assessing individual data points, but they also showcase the bigger picture. They provide an effective and intuitive graphical representation of comparative metrics, allowing users to identify trends in data and inform their decision-making processes with ease.
The Appropriate Use of Radar Charts
Radar charts are ideally used to exhibit comparisons between different data profiles sharing the same parameters. An ideal use case would be in performance management, where various performances can be compared based on mutual parameters.
They can also be beneficial in marketing research to compare brands based on certain attributes or in decision-making processes where you need to assess multiple options against the same criteria. In human resource management, radar charts can effectively map out employee skill sets and competencies, aiding in comprehensive employee assessment.
However, one should avoid using radar charts when dealing with data that has extreme values, as these can distort overall interpretation. Similarly, they aren’t apt when the value of an attribute is purely subjective, like in a survey where people rate items on a scale of preference.
The Future of Radar Charts
In the field of data visualization, technology evolution, and innovation are constantly reshaping the landscape. Considering radar charts, while their core concept has stayed consistent, their design and usage have transformed remarkably with technological advancements.
With business intelligence tools, radar charts can now be interactive, animated, and embedded in dashboards along with other visualization tools for better comparability and comprehension. The advent of VR technology has also paved the way for a 3D incarnation of radar charts, further enhancing user engagement and interaction.
Overall, radar charts are undoubtedly a versatile and powerful data visualization tool. They are immensely beneficial when used in the correct context and designed effectively to simplify complex data sets. Through proper usage, experts can truly harness their potential to enhance data interaction and comprehension, thereby maximizing data-driven decision-making.
Housing is no longer just about location, location, location. The conversation is rapidly shifting towards sustainability and how eco-friendly a house can be. As the awareness of our carbon footprints grows, so does the demand for eco-friendly homes. The real estate industry is taking note of this global trend. Let’s explore how this green wave is revolutionizing the property sector.
As stated by Green Builder Media, the global market for green building materials is anticipated to skyrocket to a staggering $1.2 trillion by 2027. Notably, in the United States, there has been a 500% increase in LEED-certified buildings within the past ten years. This upward trend highlights an increasing consumer consciousness towards the environmental repercussions of their homes and an eager willingness to minimize their carbon footprints.
Quick Fact: In 2022, the National Association of Realtors revealed that 61% of home buyers were hunting for houses with green features. The Millennials are leading this charge, with 68% prioritizing eco-friendly characteristics.
2. Popular Green Features in Modern Homes
Eco-friendly housing isn’t merely a buzzword; it’s a broad spectrum of features and designs that homeowners now expect in their future homes. According to the 2023 National Association of Realtors report, leading the green wish list are:
Energy-efficient appliances (53%)
Energy-efficient windows (48%)
Solar panels (46%)
Yet, the innovations continue. Forbes listed the top eco-friendly housing trends in 2023, which include:
Net-zero energy homes: Designed to balance the energy consumed with the energy produced.
Sustainable building materials: Crafted from renewable or recycled sources.
Smart home technology: A digital touch to reduce energy consumption and water wastage.
Green roofs: Offering a dual benefit of reducing stormwater runoff and elevating air quality.
Community gardens: Fostering community spirit while offering a sustainable food source.
3. The Real Estate Market Responds
Incorporating green features lowers utility bills, reduces environmental impact, and has a tangible monetary advantage when selling a property. As stated by the Journal of Real Estate Research, homes with eco-friendly attributes were found to sell at a premium of 4.5% over traditional houses. This stat serves as a potent reminder to buyers and sellers: sustainability is not just a passion but an investment.
A pertinent question often arises: can you buy a house before selling your own?The answer is yes, although it comes with challenges. However, in the competitive housing market, especially where green homes are concerned, making a quick purchase might be an intelligent strategy. Let’s explore how this green real estate wave is revolutionizing the property sector”
4. Steps Toward a Greener Home
Not all homes come eco-friendly, but they can be upgraded. The Consumer Financial Protection Bureau (CFPB)encourages homeowners to embark on the green journey. Their top recommendations include:
Conducting an energy audit to detect energy drains.
Implementing basic fixes like swapping to energy-efficient bulbs and sealing any air leaks.
Investing in more extensive energy-saving tactics like insulating homes or switching to green appliances.
Eco-friendly housing isn’t a fleeting trend; it’s the future of real estate. With more buyers prioritizing green features, it’s evident that sustainability, both in construction and living, is driving the real estate landscape. Whether you’re looking to buy, sell, or upgrade, now is the time to think green and invest wisely in the future of our planet.
1, 2&4Department of Educational Management and Policy, Nnamdi Azikiwe University, Awka.
3Department of Arts and Social Science Education, Chukwuemeka Odumegwu Ojukwu University, Igbarim.
Abstract
The study examined the influence of effective classroom control and management on the academic performance of secondary school students in Enugu East LGA. The study was guided by one specific purpose and one research question. From a population of 36,711 a sample size of 335, were drawn using simple random sampling technique. A structured questionnaire which was validated by experts was used to collect data for the study. The reliability of the instrument was carried out using Cronbach’s Alpha and this yielded a reliability index of 0.75. The data collected was analyzed using mean score. The result showed that use of the right teaching methods and adequate use of instructional material helps in improving classroom management and control in secondary schools. The researchers recommended that workshops/seminars should be organized for teachers on the importance of instructional materials in teaching and learning process so as to improve their classroom management.
Keywords: Classroom Management, Classroom Control, and Academic Performance
Introduction
Classroom management has been highlighted across numerous research studies as a major variable that affects students’ academic performance. The most obvious reason for this assertion is that, effective classroom management sets the stage for teaching and learning. It sets a tone in the classroom that captures students’ attention – as a necessity for effective teaching and learning (Onyali, 2020). This statement is obvious since a classroom which is chaotic and disorganized as a result of poor classroom management is highly unlikely to enhance expansive learning and students’ academic performance and might, indeed, inhibit it. In chaos, according to Ononye (2020), very little academic learning can take place. According to Walter (2012), classroom management differs from one teacher to another because of the teacher’s personality, teaching style, preparedness, and number of students in the classroom. According to Oguejiofor (2020), the concept of classroom management is broader than the notion of student control and discipline, it includes all the things teachers must do in the classroom to foster students’ academic involvement and cooperation in classroom activities to create conducive learning environment.
Nwankwo (2022), relates that classroom management involves curtailing learner’s disruptive behaviors such as fighting and noise making, close observation, arrangement of classroom learning materials, and response to students who suffer from poor sight (vision), poor hea3etb ring, poor reading, poor writing, poor spelling, shame, dullness, hyperactivity and poor study habits. When classroom management is viewed in a more wider and holistic sense, incorporating every element of the classroom from lesson delivery to classroom environment becomes important (‘Obiakor’ 2022). According to Nicholas, this includes creating organized and orderly classroom, establishing expectations, inducing students’ cooperation in learning tasks, and dealing with the procedural demands of the classroom. This view of classroom management contrasts to a more narrow view of classroom management as it deals with just discipline and control. According to Bassey (2012), the wider view of classroom management shows increased engagement, reduction in inappropriate and disruptive behaviors, promotion of student responsibility for academic work, and improved academic performance of students. In effect, discipline, control and the consequences become authoritative or punitive approaches to classroom management. These have become much smaller part of the term classroom management. Thus, classroom management denotes much more than any of these words (Charlie, 2016).
In the view of Williams (2014), classroom management involves how the teacher works, how the class works, how the teacher and students work together and how teaching and learning takes place. An analyses of the past 50 years of classroom management research identified classroom management as the most important factor, even above students’ aptitude, affecting students’ learning and academic performance (Akubilo, 2019). Contrary to popular belief held by Obi and Obiakor (2021), classroom management is not a gift bestowed upon some teachers. While it is true that some teachers adapt to classroom management easily, making it felt by their colleagues as if they possess some innate talents. Classroom management is a skill that can be acquired like any other profession. It is a skill that must be practiced to achieve proficiency. Classroom management thus requires specific skills such as planning organizing, as well as an aptitude for team work. It requires a great deal of commitment, initiatives, teachers’ willingness to adjust, creative thinking and actions (Abel, 2011)
Ofojebe and Obiakor (2022) observes that improved teacher training in classroom management is a critical part in improving academic performance in a particular subject. Factors contributing to effective classroom management include: teaching methodology, lesson planning and preparation, interpersonal relationships and student motivation (Gaston, Lee and MacArthur 2010). Ezenwagu and Obiakor (2021) observed that structuring a classroom so that it supports positive student behavior requires prior planning. The structure of the classroom environment should decrease the likelihood of inappropriate student behavior and increases desirable student interactions and consequently improves academic performance. A classroom environment would enable learners to study in a way that is interesting, enjoyable and purposeful. Among models to restructure a good classroom environment include: use of a variety of teaching methods and involving students to numerous learning activities, physical class arrangement that allows a teacher to access students, efficient use of class time and ensuring that students interact positively during cooperative learning activities (Obiakor and Oguejofor,2021). Kerr and Nelson (2012) assert that the use of rules is a “powerful, preventive component of classroom organization and management plans.” Rules are aimed at establishing the expected behaviors, what to be reinforced and the consequences for inappropriate behavior. Thus emphasis of effective class discipline helps to cut down on discipline problems and leave the classroom with fewer interruptions and disruptions. Wong (2009) believes that student performance is influenced by how well the procedures are laid out and taught to them.
To instill class discipline, teachers should introduce class rules early enough when the year is beginning and make sure they are understood by all. The teacher should be fair and impartial across all the students. In case of disruption within a lesson, the teacher should deal with the interruption with as little distraction as possible. Teachers should consider over planning as a recipe to avoid giving students free-time within the lesson. The teacher should be consistent in that they cannot afford to ignore negative behavior. Collins (2012) advocates for “cooperative discipline” where the teacher and students work together to make decisions. To him teachers should come up with a code of conduct that shows how students should behave and not how they should not behave. This instills discipline in a child as they know what is expected of them. Glenn (2013) emphasized the need for teachers to hold class meetings severally. Class meetings encourage respect among teacher and students. According to Barbara Coloroso theory of Inner self control, students should be given an opportunity to develop their self-control and that classrooms are the ideal places for this opportunities.
Thus class discipline can be identified through the use of lesson plans, learning activities, a code of conduct (rules and routines), communicating to parents and through group works (Collins 2012). Consequently there are strategies that promote good use of routines such as: praising, giving a token and signing behavior contracts with students with behavior problems (Emmer and Stough 2011). In South Africa: school Act of 1996 encouraged the need for positive disciplinary strategies as opposed to corporal punishment. Mabeba and Prinsobo (2010) asserts that positive discipline builds a learners’ self-esteem and enables them to cooperate and participate in the classroom and consequently assume responsibility for what happens. A research carried out by Nelson (2012) in Nigeria shows that teachers who assist students to set high expectations and engage them in self-evaluation of their performance get better grades as compared to student with poor self-efficacy.
Kerr and Nelson (2012) encourage the use of humor as a way to engage students and activate their learning. To them, when teachers share a laugh or a smile with students, they help students feel more comfortable and open to learning. Moreover, humor brings enthusiasm, positive feelings, and optimism to the classroom. Teachers are expected to conduct a needs analysis to identify the needs of students so as to capture their attention during learning process. Students need to be taught respect for self and others so that they can be able to function healthily in the society (Rogers, 2009). In Nigeria, as a behavior adjustment strategy, guiding and counseling department has been introduced in educational institutions as opposed to corporal punishment used in many African countries. Thus a good classroom environment should promote independent learning (Kireria 2014). Students should be exposed to numerous learning activities so that they can take pride in their accomplishments and instill a desire for knowledge.
The quality of education has been reflected not only in the subjects taught and achievement levels reached, but also in the learning environment. The environment has both reflected and influenced the behavior of students, and it has been affected by events within and outside of the school (Condition of Education, 2014). Most educators and researchers have agreed that the total environment should be comfortable, pleasant, and psychologically uplifting; should provide a physical setting that students find educationally stimulating; should produce a feeling of well-being among its occupants; and should support the academic process. One major aspect of the classroom climate that has fallen under the control of the teacher is that of classroom management and discipline. As might be expected classroom climate which motivated learning and afforded the students the opportunity to be actively and meaningfully engaged in academic activities influenced the positive rating of teacher’s classroom management hence the relation to their performance in physics.
Classroom management has referred to all the planned or spontaneous activities and interactions that have occurred within a classroom. In recent years, a growing interest has emerged in the area of classroom management. The classroom environment is a large part of classroom management that will either encourage students to succeed, or hamper their abilities and cause more failures. The classroom environment is different than the classroom management because it deals with how the students feel in the classroom. While classroom management focuses on procedures, routines, and expectations, the classroom environment focuses on the relationships between students and teachers, as well as how the students feel amongst their peers in the classroom (Stepanek, 2011). Classroom management is the heart of teaching and learning in school setting. A well-managed classroom can provide an exciting and dynamic experience for everyone involved. Unfortunately, student behavior can often with this process. Good classroom management implies not only that the teacher has elicited the cooperation of the student s in minimizing misconduct and can intervene effectively when misconduct occurs, but also that worthwhile academic activities are occurring more or less continuously and that the classroom management system as a whole is designed to maximize student engagement in those activities, not merely to minimize misconduct. Many times, by encouraging behavior that is more positive and uplifting in one classroom, the behavior will carry on into other classrooms, taking the safe environment further than one classroom. Student achievement, as well as emotional and social outcomes, can all be positively affected by a safe, positive learning environment (Stepanek, 2011). When teachers do not tolerate disrespect both among students and between the students and teacher, they set the standard for their classroom and students feel more encouraged to participate and take risks in the classroom. Because of this, setting the classroom environment is often just as important as establishing classroom management strategies.
Teachers have entered a new age of classroom management. Faced with new challenges during the first part of the twenty first century teachers, teacher educators and school administrators have searched for alternative ways to manage classrooms. However, finding answers to classroom management situations is difficult because there is disagreement about what constitutes effective classroom management approaches.
Some administrators and teachers think of classroom management and discipline as being synonymous terms. Vasa (2014) describe classroom management as behaviors related to maintenance of on-task student behaviors and the reduction off-task or disruptive behaviors. Those who share his view define effective classroom management as a way of preparing students for life. They focus not on controlling students‟ behavior today but on preparing students for the world they live in tomorrow. Teachers and administrators who approach classroom management from this perspective define effective classroom management as the process of creating a positive social and emotional climate in the classroom (Morris, 2016). One of the most important skills possessed by effective teachers is that of classroom management. These skills are considered by Lang (2012) as by far the most important aspect of a teachers training and they state that effective classroom management is largely concerned with disruptive strategies, but other aspects are also of vital importance. Aspects are also of vital importance. The definitions developed by Conrath (2011) for classroom management includes the organization and planning of students’ space, time and materials so that instruction and learning actives can take place effectively.
Alternatively, effective classroom management was divided into four main categories in the studies of Evertson & Emmer (2012) and Sanford (2014). These four categories are: classroom procedures and rules, student work procedures, managing student behavior and organizing instruction. It is clear from these examples that classroom management is much more than a collection of strategies for discipline and involves many aspects of a teacher’s professional expertise. Teacher’s varying approaches to classroom management are reflected in differing levels of effectiveness. For example, a well-prepared teacher has a much greater chance of achieving effective lesson management. In the discussion of Lang (2012), different approaches to discipline are said to range from intimidation to total permissiveness. They advise that such extremes should include monitoring and enforcing reasonable classroom rules, procedures and routines. Effective teaching is more than discipline alone and classroom management has been closely linked to the achievement and engagement of high school science students (McGarity & Butts, 2010). Both this study and the discussion of Lang indicate that teachers should strive to develop effective classroom management techniques and that this will have a significant impact on their educational effectiveness. An analysis of the past fifty years of educational research as noted by (Wang, Haertel, and Walberg 2011) revealed that effective classroom management increases student engagement, decreases disruptive behaviors, and makes good use of instructional time.
A teacher is a person who possess specified knowledge and skills from an institution of higher education and have fulfilled requirements for certification (McNergney and Herbert 2011). Teacher qualifications include attaining a post graduate certificate in education (PGCE), Professional Graduate Diploma in Education (PGDE) and Bachelor of Education. Telia (2013) defined teacher qualification as the highest educational certificate possessed by a particular teacher. Whitehurst (2009), views teacher qualification indicators as; teacher’s academic ability, teacher’s certification status, teacher’s instructional practice in the classroom, teacher’s subject matter expertise and experience. In the study area, teacher preparation takes the form of undergraduate training with a period of teaching practice designed to provide opportunities to practice in the classroom. During teaching practice, the trainee is required to maintain a record about students’ needs and abilities, classroom rules and routines and the flow of instructional activities. At the same time, the trainee is expected to conduct tutoring sessions in the classroom or/and assist the teacher with classroom activities. It is after successful completion of the five year undergraduate course that a teacher is awarded a certificate or licensed if they meet the basic requirements and standards of a particular state.
Moreover, the certification is a way of preventing harmful teaching practice. Thus the certified teacher needs to continually attend seminars organized in colleges and university campus to discuss issues of teaching and share ideas about more and less effective teaching strategies. In a research carried out by Moreau (2017), asserts that extra training of teachers influences pupil learning outcomes positively. Extra training improves teacher performance by sharpening both their technical skills and their instructional competence.
This is confirmed by the fact that many state governments in Nigeria have increased the requirements for one to qualify for certification (MacPhialWilcox and King 2012). At the same time, it was noted that possession of master’s degree or teacher education at graduate level did not have an impact on pupil learning. However, Bidwell and Kasadra (2009) asserted that teacher qualification is closely tied to teaching skills that is the nature of instruction and concluded that teacher retention in the profession was of significant importance in influencing the level of student performance. Goldhaber and Brewer (2010) noted significant achievement on high school students handled by teachers with standard, probationary or emergency certification as compared to those students handled by teachers who are not certified and those who held private school certification. Similarly, Fetler (2009) found that students of fully certified teachers did better than those of emergency certified teachers. In India there are two groups of teachers; teachers with formal Education (TFEs) and subject specialist teachers. The TFEs are teachers with minimum qualification in Bachelor of Education degree or Masters in Education but they are not subject specialists. Specialist teachers include teachers with at least a Master’s degree in a particular subject.
In conclusion, teacher training should provide appropriate field experience. The trainees should practice with experienced teachers in their subject field (Emmer and Stough, 2011). They recommend that teacher training programs should provide content and supervised experience related to classroom organization and behavior management.
Poorly managed classrooms are usually characterized by disruptive behaviors such as sleeping, late coming, noise making, miscopying of notes, eating, calling of nicknames, verbal or physical threat to fellow students or the teacher (Ekere, 2013). These disruptive behaviors disorganize learning processes and hamper academic performance of students. Effiong (2012) suggests that teachers can deal with these disruptive behaviors in the classroom and reduce them to the minimum through effective classroom management so that effective learning can take place. Once teachers are able to effectively reduce or eliminate disruptive behaviors in the classroom, there would be increased academic attentiveness and engagement which would pave way for better academic performance by students. The use of verbal instruction is one of the techniques for effective classroom management that can be adopted by teachers. According to Good (2014), clear instruction on what should be done gives the students concrete direction to compliance. In this approach, teachers try to be consistent in enforcing the verbal instruction so that it produces the desired results. Until recently, corporal punishments were used widely as an effective classroom management technique to curb disruptive behaviors in the classroom. It is now not commonly applicable through it is still practiced in some schools as an effective classroom management technique.
Instructional supervision is another technique of effective classroom management adopted by teachers in the classroom. According to Obot (2010), instructional supervision involves moving around the classroom to observe students closely, engaging students in academic activities, asking questions and employing both verbal and non‐verbal teaching methods to ensure that students are paying undivided attention and taking more from the lesson than simple facts. Delegation of authority to learners is still another technique of effective classroom management where the teacher delegates his/her authority to deserving students and assign them duties such as cleaning chalk board, time keeping, controlling noisemakers, managing learning materials, collecting assignment from students, copying lesson notes on the chalk board, class representatives on behalf of the class (Nima, 2014). These contribute a great deal to making the classroom a conducive place since cooperation between students and teachers in the classroom is fostered. Classroom management techniques are aimed at producing conducive learning environment where students can learn with ease and perform better academically. All of these techniques can be adopted in the classroom depending on the nature of the problem at hand.
This study is aimed at examining the influence of effective classroom control and management on the academic performance of secondary school students in economics in Enugu East LGA.
Statement of the Problems
Unconducive learning environment in the public schools has posed serious problems to students’ academic performance over many decades ago. This trend has been on the increase on daily basis. Its prevalence has attracted the concern of the teachers, parents, the guidance counselors and many researchers. Effective classroom management has been discussed extensively at educational seminars and workshops, with efforts aimed at bringing lasting solution to the problem of students’ poor academic performance encountered in secondary schools. In most cases, classroom teachers become tired of using verbal instruction in attempts to establish effective classroom management, but this method alone does not produce desired results. Many teachers use corporal punishment to instill fear and discipline in the classroom yet there are prevalence of disruptive behaviors in the classroom. A lot of teachers waste time and energy in intensive classroom supervision so that the classroom climate could be conducive for lessons. Some classroom teachers delegates authority to deserving prefects such as time – keeper, noise prefects, class prefects, etc. to share in the responsibility of ensuring a conducive learning atmosphere in the classroom. These methods are adopted by teachers to enable the classroom become conducive enough for effective teaching – learning process and to facilitate higher academic performance of the students and it seems not to be yielding any result hence this study.
Purpose of the Study
The main purpose of the study is to examine the influence of effective classroom control and management on the academic performance of secondary school students in economics in Enugu East LGA of Enugu State.
Research Question
How does the environment influence classroom management and control in secondary schools?
Methods
A descriptive survey research design was adopted for the study which was carried out in public secondary schools in Enugu East Local Government Area of Enugu State. One research question guided the study. From a population of 38,077 respondents, a sample of 335 was drawn using a multistage sampling procedure. A researchers’ developed instrument titled “Classroom Management and Control Questionnaire” (CMCQ) which was validated by three experts was used for data collection. The questionnaire was structured on a four point scale of Strongly Agree (SA), Agree (A) Disagree (D) and Strongly Disagreed (SD) weighted 4, 3, 2 and 1. The internal consistency of the instrument was ascertained using Cronbach’s Alpha and this yielded reliability coefficient of 0.75. The instrument was considered reliable in line with Nworgu (2015), who stated that if the co-efficient obtained for an instrument is up to 0.70 and above, the instrument should be considered good enough to be used for a study. The direct administration and retrieval method was used for data collection. Mean was used to answer the research questions.
Results
Table 1: Mean responses of respondents on how environment influences classroom management and control in secondary schools
S/N
Items
Mean
SD
Remark
1
Home factor/parental upbringing affects the child behavior in school
2.61
.83
Agree
2
Unfriendly school atmosphere influences classroom management
2.86
.98
Agree
3
Lack of teacher’s attention in the school influences classroom management
Influence of peer groups affects classroom management and control
2.56
.95
Agree
6
Children from wealthy single parent homes do not have much financial support compared to their counterpart from poor single parent’s homes.
2.66
1.23
Agree
7
Children from poor parental homes do not have much financial support compared to those from wealthy single parental homes.
2.52
1.28
Agree
According to the table above, the respondents agree that all seven items are factors that influence classroom management and control in secondary schools in Enugu East Local Government Area of Enugu State. The mean ratings for the seven items ranged from 2.50 to 2.86.
Discussion
The finding of the study showed that unfriendly school atmosphere, inadequate infrastructure, influence of peer groups and lack of teacher’s attention in the school are some of the environmental influences on classroom management and control in secondary schools. This was in line with the findings of Johnson (2013) who noted that unconducive learning environment and non-availability of the teaching materials can make the teaching/learning environment boring and unbearable. Also, the finding Ngwangwa (2012) is in line with the findings of the present study. His study showed that environmental influences impacts on teachers’ classroom management and control.
Conclusion
Based on the findings of the study, the researcher concluded that unfriendly school atmosphere, lack of teacher’s attention in the school, peer group influence and inadequate infrastructure influences classroom management and control in secondary schools.
Recommendations
Based on the findings of the study, the researcher recommended that;
Schools should endeavor to provide the necessary learning facilities that will enhance classroom management and control.
Teachers should be advised to use the available instructional material in teaching as it will enhance their classroom management
References
Adeqive, P. W. (2012): Classroom Assessment. New York: Mc Grant Hill.
Alausa, A. (2018): Introduction to Research in Education. Wadsworth. Thomson Learning. Nek Publishers.
Ango, P. (2010): Formative and Summative Assessment Teacher studies in Service education.
Dahiru, W. (2011): Observing Activities. London: Paul Champman.
Denga, P. (2011): Mauritia; Continuous Assessment Still only on Paper. Port Louis, L‟express.
Dodo, S.A. (2013): Continuous Assessment in Nigeria Senior Secondary School Geography: problems and implementation strategies. A Paper Presented at the Annual Conference of the International Association for educational Assessment at the NCON- Hilton Hotel Abuja Nigeria Sept 4-8, 2013
Ezewu, J. H and Okoye, M. (2012). Strategic Planning At Afrcian Universities: “How Relevant are Northern Models?” Higher Education Policy.
Federal Ministry of Education (2012)
Federal Ministry of Education (2014)
Finkelstein, V. (2011). Using Assessment to improve the quality of Education Paris: UNESCO International Institute for Education Planning.
Hall, T.N. (2013): “Appraising the Use of CA among Primary School Teachers.” Paper Presented at the International conference on Problems and Prospects of Primary Education in Nigeria and Other Developing Countries, May 1985 University of Nigeria.
Idowu, T, and Esere, V. (2011): Monitoring Performance: Assessment and Examination in Africa. Washington DC World Bank.
Ijaya, M. (2012): Policy and Practice in Assessment in Anglophone Africa. Does globalization explain convergence? Assessment in Education.
Killaghan, F, and Greany, T. (2011). Outcome Evaluation. In D.L. Stufflebeam, G.f. Madaus &
Ngwangwa, C. A. (2012). Classroom management styles of secondary school teachers and students’ discipline in Orlu Education Zone of Imo State. (Unpublished master’s thesis). Imo State University, Nigeria.
Oche, M (2012) Commodifying Learning; Pitfalls and Possibilities; Reflection on Higher Education University of Bath UK
Oguneye, P. (2012): Teaching Methods across the curriculum. Worcester; Billing and Sons Ltd, UK.
Okwudili, M.B (2009) Educational Measurement and evaluation. Lagos Longman.
Ola, B. (2010): Feedback as a Poor Performance Remediation. A Report Submitted for Publication in Journal of education, University of Calabar, 2010 Nigeria.
Onyali, L. (2020) Lessons from around the World. How Policies, Politics and Cultures Constrain and afford Assessment Practices. The Curriculum Journal 16(2) 249-261
Walter A. (2012): Improving Students‟ Performance through Feedback Mechanism in Secondary Schools. Ibadan, University of Ibadan.
Oyesola, A. (2010), Idowu, T and Esere, V (2009): Continuous Assessment as an Instrument of Achieving Learning Objectives. Unpublished Research Report, Ibadan, University of Ibadan.
Plessis, M and Prouty, C. (2009): Assessing Achievement in the Arts. Buckingham, Open University Press.
Quanash, R. J (2015): Students- Centered Classroom Assessment. New York Merrill/Macmillan.
Richard, J. (2010): Basics of Qualitative Research; Techniques and Procedures for Developing Grounded Theory. SAGE Publication. Thousand Oaks London New Delhi.
T. Kellaghan (Eds.), Evaluation Models, Viewpoints on Educational and Human Services Evaluation Boston. Kluwer Academic.
Manufacturing Technology and Engineering Industry R& D Center, Addis Ababa, Ethiopia (Msc)
Lijalem Gebrehiwet 2
Ethiopian Space Science and Technology Institute, Addis Ababa, Ethiopia (Msc)
Abstract
Semi-Knock-Down (SKD) and Complete-Knock-Down (CKD) solutions have been widely accepted worldwide for export and import goods especially for automotive industry. The CKD kit ensures trade benefits and boosts technological capability for import substitutions. Duty at customs is high for products which are in the state of ready to use conditions where as the duty on SKD or CKD products imported from another country is lesser. Most domestic companies where the assembly cost is low and import cost is high prefer to buy product in SKD or CKD kits where as Complete-Built-Up (CBU) are not preferred technically and economically. This study focuses primarily on the basic concepts of assembly kit in Ethiopia, their benefits in tariff considerations, import substitution, technological transfer and other economic advantages. Secondly to analyzes basic problems on the understanding of these concepts to develop vehicle standard SKD and CKD in Ethiopia. In addition to this to highlight the automotive industry stage of development. The implementation of these concepts has great benefits in the size of job creation and import substitution rates which have impact on the economy. The investment for CKD in automotive industry requires greater finance when to compare machineries and equipment.
The automotive sector is vast in terms of commercial and technical factors which require different types of assembling and vehicle body manufacturing facilities to produce finished products (White, 1979). Ethiopia is transforming from total car importer to domestic assembler to some extent and its automotive stage of development is compared and contrasted in Figure 1 in which Kenya and Myanmar are a little ahead of Ethiopia (Ohno, 2019). Information of products, suppliers, international quality service links and technology is still lagging behind which still gives space for CBU second hand cars in Ethiopia. The main problems in SKD and CKD shipments are related to tariff issues in a particular country and it should promote manufacturers over importers (Ohno, 2019).
Figure:01 Automotive industry development
According to Rob (2016), there are differences and inconsistencies in SKD and CKD definitions and standards worldwide as a result different countries may have different standards for these particular kits. The basic definition for these kits is provided by the Japan Automobile Manufacturing Association (JAMA) as shown in Figure 2 (Kim, 2013).
Figure:02 Definition of SKD,CKD and CBU by JAMA
The vehicle production for assembling of manufactured and inspected parts is referred to as SKD where as in CKD kit there are car body related tasks including interior parts assembly, welding and painting works (Hofmann, Neukart & Bäck, 2017). According to Tomiyama (2014) & Sherry (2015), CKD is more sophisticated than a SKD. The main objective of this study is to standardize different products in SKD and CKD kits. Secondly assessing their tariff system and impact on the domestic trade and labour. Finally standardize the binding rules for national SKD and CKD concepts in automotive industry. At the end we should identify the stage of SKD & CKD development in Ethiopia from different manufacturers’ point of view.
Literature Review
2.1 CBU, SKD and CKD Conditions
The use of any form of kit has a direct impact on the total cost of the chain of supply. CBU, SKD and CKD logistics have great impact to the imported country. Motorcycles, trucks, buses, and tractors occasionally need to be imported in CKD, which accounts for greater market share as viewed by Libor and Alan (2008). Saberi (2018) described that CKD forms are exported to countries where automotive industry is at high development stage from developed countries which require high capital investment. Knocked down strategy for a company should be carefully evaluated in order to decide with any kind of deal and the formula used to calculate the overall logistics cost of CKD is shown below (Malavolti, 2019) ;
Cost of CKD = Cost of stock + Cost of warehouse + Cost of customer clearance + Cost of Shipping + Cost of customer clearance (Supplier) + Cost of stock (Supplier) + Cost of packing (supplier) + Cost of unpacking…………………………………………………(1)
The finished bodywork is assembled in the country of destination and they are exported where complete disassembled of parts not required (Libor & Alan, 2008). According to the definition of Toni (2022), kit is not totally knocked down and SKD often refers to subassemblies that can be quickly and readily put together partially in another nation. CBU vehicles are those that arrive in a country ready to use with completely build. In the research paper of Yongwook (1987) and Tulder & Ruigrok (1998) each model change requires production line changes, re-tooling, and constant technological change. Some companies in Malaysia issued supplier development and localization program as well as locally produced parts initiated by the company with listed parts in different category (Abdullah, Lall, & Tatsuo, 2008). In conclusion, the common definitions of the three terms can be illustrated as shown below (Chemendy, 2018).
Figure:03 Automobile model kits
2.2 Automotive Manufacturing Processes
Automotive integrated manufacturing facilities consist of different shops or departments each with a special function with input resource delivered from outside suppliers. The body shop, paint shop, assembly shop and material logistics department are the five key departments that make up the general organisation of the assembly plant (Oumer, Atnaw, Cheng, and Singh, 2016). According to the paper by Sherry (2015) Mortimer (1987), KD parts are delivered to the production site by the car manufacturer or independent contract suppliers.
2.2.1 Chassis Fabrication
Generally there are different types of chassis according to the fitting of engine namely, Conventional chassis, Non-Conventional chassis, Full forward, Semi forward, Bus chassis, Engine in front and Engine at the center. Conventional type is also known as a non-load-carrying frame where as the non-conventional chassis is known as frameless chassis or unibody chassis (Abernathy, 2012), (Brünger, Engler, & Hirsch, 2006) and (Selvamanikandan &Venkatesan, 2019).
Figure:04 Conventional and Non-conventional chassis
According to Bhise, (2012) and Hryciów, Wiśniewski, Rybak & Tarnożek, (2021), the bus chassis provides an increased floor space in the vehicle. Harr, (2018) described the automobile frame moves to component assembly areas where complete front, rear suspensions, different components and accessories are sequentially installed. Chassis is mostly imported from OEM in different forms. Every assembly task on chassis has provided assembly workers with the safest and most efficient tools available (Anazawa, 2021 and Aswicahyono & Kartika, 2010).
2.2.2 Stamping Process
Metal stamping is a sophisticated industrial process that uses a variety of metal shaping techniques to transform flat metal sheets into precise forms which is also known as pressing. The term “Body in White” (BIW) describes the parts of the car that have been welded together using various types of connecting methods. The parts included in the BIW are the cover, body, floor, and encon (Mortimer, 1987), (Selvamanikandan &Venkatesan, 2019), (Cooper, Rossie, & Gutowski, 2016), (Fu, Guang-Hong, Yang, Ma, Chen, & Zhu, 2022) and (Awatiger, 2020).
Figure: 05 BIW stamped parts (Yu-Kai Fu and et al, 2022)
The required shape is obtained by shaping the metal using different stamping techniques and model BIW stamped parts is shown in Figure 5 (Mortimer, 1987), (Cooper, Rossie, & Gutowski, 2016), (Fu, Guang-Hong, Yang, Ma, Chen, & Zhu, 2022) and (Asnafi, Shams, Aspenberg, & Öberg, 2019). Stamping is a common choice in the automotive sector due to its high productivity, affordable, capacity to provide exceptional strength, and cost-effectiveness at high production volumes (Cao, Kinsey, Yao, Viswanathan, & Song, 2001). Technically stamping is considered to be a net shaping process (Mortimer, 1987) and (Brünger, Engler, & Hirsch, 2006). The body of a vehicle is made up of several hundreds of stamped components which are joined together by spot welding and accurate production of the car body (BIW) is essential (Thiruvengadam, 2010) and (Chaturvedi & Kumar, 2019).
2.2.3 Body Fabrication
The process of fabricating bodies is extremely mechanized and most popular tools are used to create unibody chassis assemblies. The largest body component to which a multitude of panels and braces will subsequently be either welded or bolted together as it moves down the assembly line (Almeida, Diasa, Goncalvesa, Peschlb, & Hoffmeisterc, 2011). According to Sherry (2015), manually operated welding equipment is also used in less automated manufacturing facilities. The front and rear door pillars, roof, body and side panels are assembled in the same fashion with a high number of weld operations with a degree of great accuracy (Mortimer, 1987) and (Brünger, Engler, & Hirsch, 2006). Fully assembled parts are subsequently installed using pneumatically assisted tools (Almeida, Diasa, Goncalvesa, Peschlb, & Hoffmeisterc, 2011).
Figure:06 Car body fabrication
2.2.4 Vehicle Painting and Curing Ovens
Vehicles move into the paint shop after final body assembly. According to research paper of Pendar, Rodrigues, Carlos Pascoa, & Lima, (2022), the paint shop provides corrosion protection and attractive appearance to the BIW vehicle body. Primer coating operations in an automobile assembly plant are usually implemented in three stages (M. Mahajan, Varade, P. Mahajan & Patil, 2019).
Figure: 07 Layers in primer coating
The exterior body parts are thoroughly cleaned and inspected as it moves through a brilliantly illuminated white chamber to see any flaws (Pendar, Rodrigues, Carlos Pascoa, & Lima, 2022). The main purpose of painting is to prevent the BIW from corrosion and to provide desired shapes in style, texture and color. Different countries have their own vehicle painting standards and processes (Lovell, Higgs, & Deshmukh, 2006). Paints usage should be free of environmental hazard and most eco-friendly painting process should be used (Meschievitz T., Rahangdale Y., & Pearson R., 1995)
Curing ovens are directly or indirectly heated by various types of fuels and they are applied after the primer coat, base coat and the clear coats. Ovens are divided into multiple zones with the radiated heat dries the outer layer of the paint (Sherry, 2015) and (Akafuah, Poozesh, Salaimeh, Patrick, Lawle, & Saito, 2016).
Figure:08 Flowchart of car painting process
2.2.5 Vehicle Interior Assembly and Car Mating
The painted body travels through the process where parts like instrumentation, wiring systems, dash panels, interior lights, seats, door and trim panels, headliners, radios, speakers, all glass (except the automobile windshield), steering column, wheel, body weather strips, brake and gas pedals, carpeting, bumpers and fascias are assembled. The automated lines facilitates a continuous process with a moderate speed which enables human operators to perform interior and door assembly tasks with the required level of safety (Mortimer, 1987) and (Brünger, Engler, & Hirsch, 2006). During mating the chassis assembly and body shell conveyor meet at final stage of production in which the shell is lifted from its conveyor fixtures and placed onto the frame to be bolted by assembly workers. The automobile travels down the assembly line to receive final trim components after auto mating of body shell and chassis White (1979) and (Brünger, Engler, & Hirsch, 2006). The majority of modern automobiles has a unibody construction in the middle of the vehicle and supports various components in a half-frame configuration (Mortimer, 1987) and (Brünger, Engler, & Hirsch, 2006).
3. Material and Methods
3.1 Kit Production Network
The kit concepts mainly differ in terms of the degree of disassembly, partition, number of kits and the value addition. The automotive global production network clearly put the production strategy that determines the type of assembly sections established at the local production facility as well as in the sales country as shown in Figure 9 (Börold, Teucke, Rust, & Freitag, 2020) and (Schwede C., Song Y., Sieben B., Hellingrath B. & Wagenitz A., 2009).
Figure: 09 Strategies in global automotive production network
In SKD process description, the exporter collects and packs the parts in the SKD warehouse but the importer repacks the products in the local OEM factory. This process can be referred as SKD-packing-and-SKD-unpacking process (Börold, Teucke, Rust, & Freitag, 2020) and (Schwede C., Song Y., Sieben B., Hellingrath B. & Wagenitz A., 2009). Similarly under the CKD mode, the exporter has the control of technology, the factory organizational structure and information flow. The operation point of view all CKD parts are subject to the CKD-packing before export in the exporter warehouse. The CKD kits are subject to the CKD unpacking before the assembly in the importer plant (Börold, Teucke, Rust, & Freitag, 2020) and (Schwede C., Song Y., Sieben B., Hellingrath B. & Wagenitz A., 2009).
3.2 CBU/SKD and CKD Tariff Conditions
Ethiopia is known for its high automotive tax rates which require various policies and amendments for car assembly from the CBU to SKD and then to CKD stage. Nigeria raised CBU tariffs to 70% for passenger cars and 35% for commercial vehicles while SKD tariff is 10%. CBU is taxed at higher than CKD which gives sufficient incentive for domestic assemblers. There is no distinction between passenger cars and commercial vehicles in Kenya’s tax structure as shown in the Figure 10 (Ohno, 2020) and (K.Ohno, I. Ohno, & Nagashima, 2018).
Figure: 10 Kenya’s automotive tax structure until 2019 (Ohno, 2020)
According to Ohno, (2020) and K. Ohno et al (2018), positive rates are applied for designated 17 automotive components but Kenya did not have an SKD definition as of 2019. The smaller tax gap is not economical to cover production cost and Japanese producers need at least 20-30% advantage in favor of SKD/CKD over CBU (Ohno, 2019), (Nogimori, 2020) and JETRO (2018). The duty rate for different automotive products and tariff code is tabulated from Ethiopian custom commission in accordance with different references from the Ethiopia Custom Guide, (2017), Ethiopian Customs proclamation, (No. 859/2014), Ethiopian Customs Tariff Book, (HS 2017) and Ethiopian HS Code Import Data. The tariff system for parts and accessories is seen clearly from Ethiopia’s automotive tariff structure as shown in the Table 1.
Table 1
HS code chapter 87 tariff description
Type ofproduct
HS codeTariff code
Tariff description
Duty rate
Complete vehicle
8703 3219
Other vehicles, with compression ignition internal combustion piston engine(diesel or semi diesel)…..Of a cylinder capacity exceeding 1500cm3 but not exceeding 2500cm3 …..Others
35%
Intermediateproducts
8706 0091
Chassis fitted with engines, for motor vehicles of headings 8701 to 8705 …..Others….For vehicle of heading 8703
10%
Parts andaccessories
8708 4020
Gearbox and parts thereof…..for industry assembly of (end-use condition)Vehicle of heading 8703
Chassis with engine for tractors, motor vehicles for pass/good & special purpose
870600
Chassis fitted with engines, for the motor vehicles of headings 8701 to 8705. For the vehicles of subheading 870120 or heading 8702 or 8704
8707
Bodies (including cabs), for specific motor vehicles
870710
Bodies (including cabs)For the vehicles of heading 8703
870790
Other Bodies, for the Other Motor Vehicles
Each component in SKD and CKD kits are not specified clearly in order to insert additional clarifications in the subtitles. In the CKD case studies of Aswicahyono & Kartika (2010), some joint venture company are responsible to produce engine for commercial trucks and others to be imported from overseas companies as well as locally produced engine parts as shown in the Figure 11.
Figure: 11 Engine CKD part for firm 2
The actual collection of “parts” does not have to be sufficient to assemble complete vehicles according to the clarification and the “parts” can be assembled into an incomplete article that has the essential character of a complete or finished article as declared in Ethiopian Customs Tariff Book, (HS 2017) and Ethiopian HS Code Import Data.
3.4 Custom Duty and Product for Imported goods
The supply strategies and the growth of sales of the product or product life cycle from CBU to different KD products can be related with the market’s maturity as a result the economic concept leads to a chronological order of the strategies (Schwede, Song, Sieben, Hellingrath and Wagenitz, 2009). The different import tax systems and facts in Ethiopia are shown in Table 3;
Table 3
Import tax in Ethiopia (Custom proclamation No. 307/2002, 570/2008, 610/2008 and directive no 18/2009), (Income tax proclamation No 286/2002 & Proclamation No. 285/2002), (Customs proclamation No. 622/2009) and (Customs tariff amendment No.1, 1996 edition)
S/N
Facts of taxes in Ethiopia
Remark
F1
The tax sequential orders are customs duty, excise tax, VAT, surtax and withholding tax. Taxes on imported goods are collected by Ethiopian Revenues and Customs Authority (ERCA).
ERCA collects customs duty based on the rules stipulated in the customs proclamation No. 622/2009.
F2
ERCA collects customs duty on a great variety of goods which can be classified into two categories. Depending on the primary purpose of the imported goods. Items for public, personal or non productive uses.
Category 1It includes raw materials, semi finished goods, producers goods and import items for public use.Category 2It includes items such as consumer or finished goods imported for personal use.
F3
Customs duty has 6 bands or groups of rates which are applied to imported goods. These bands of rates are 0%, 5%, 10% 20%, 30% and 35%.
The maximum is 35 percent of the CIF (Cost + Insurance + Freight) value of an imported item.
F4
According to the Customs Tariff, the maximum customs duty rate used to be 60 % of the CIF value of an imported item.
CIF(Cost + Insurance + Freight) value of an imported item
F5
Excise tax it is one of the most well known forms of tax in Ethiopia. It is a tax levied on selected goods such as luxury goods and basic goods. The minimum excise tax rate is 10% & maximum is 100%.
Excise Tax is also applied to goods which are considered hazardous to health and that may cause social problems.
F6
Excise tax has 10 bands or groups of rates at which excise can be charged. These band rates are 10%, 20%, 30%, 33%, 40%, 50%, 60%, 75%, 80% and 100%.
These rates are used to calculate the payable excise tax.
F7
In Ethiopia, VAT is levied at a flat percentage rate. To the exclusion of goods detailed in article 8 of the proclamation No. 285/2002 and goods exempted from VAT by the directive issued by the Ministry of Finance and Economic Development.
VAT is levied on every imported item. Importers are liable to pay 15 percent of the sum of cost, insurance, freight, customs duty and excise tax.
F8
Automotive techs are not included in the type of goods or services exempted from payment or VAT except the supply or import of fuel gas. It is stated at “Circular Ref. No. Am3/16/28/227.
The law that allows exemption of goods and services from payment of VAT for the supply or import of fuel gas.
F9
Surtax is the fourth of the five taxes imposed on import items. Surtax was introduced in the Ethiopian tax system on April 9, 2007. The council of Ministers issued a regulation to levy 10 percent surtax on imported goods.
Ten percent of the sum of cost, insurance, freight, customs duty, excise tax, and VAT is the base of computation for surtax on all goods imported into the country.
F10
There are items and services which are exempted from payment of surtax. Fertilizer, Petroleum, lubricants and motor vehicles.
Motor vehicles for freight and passenger and other special purpose motor vehicles.
F11
Withholding tax is not a tax in the traditional sense. Goods imported by the following individuals and firms are exempted from the 3 percent withholding tax imposed on commercial import items.
The amount collected on imported goods shall be three percent of the sum of cost, insurance and freight (CIF value). Auto tech is not included in this privilege.
From customs proclamation No. 622/2009 and Customs tariff amendment No.1, (1996 edition), the formula for calculating customs duty and other taxes in Ethiopia are shown below;
Basic standards are required in the tax related issue and should be clearly put with clarifications as a result the Ethiopian standards (recommended) for SKD and CKD automotive products or categories is tabulated in Table 4,5,6 and 7 below. The SKD/CKD parts and production methodology differs from company-to-company, permission of OEM, manufacturers’ company standard which is compatible with specific types of vehicles. SKD/CKD standards are summarized for vehicle types categorized as LMV, MMV and HMV for different models are described in the tables below.
Table 4
Vehicle parts for standard SKD/CKD category (Engine)
Vehicle type
LMV, MMV and HMV
KD type or form
SKD
Engine
From OEM for SKD parts
LMV, MMV and HMV Except for Bajaj and motor cycles
Full engine kit fixed on car chassis
Fittings and mechanical hardware
Assembly manuals
Electrical harness
User instructions
Fuel system pipe connection
Basic drawings
Cooling system assembly
`KD type or form
CKD
Engine
From OEM to CKD parts
It is for LMV, MMV and HMV Except for Bajaj and motor cyclesNote: Low Motor Vehicle = LMV= Car, Jeep, Minivan, etc Medium MV = MMV= Tempo, bus, mini truck, etc High MV = HMV= Truck, trailer, container, tractor, multi-axle bus
Separate engine kit in box
Disc assembly clutch
Engine is not fixed on chassis or airframe
Cover assembly clutch
Assembly manuals
Fly wheel
User instructions
Bracket mounting
Basic drawings
Cushion rubber
Engine testing instructions
Stopper
Defect troubleshooting manuals
Alternator
Ground support equipments
Starter motor
Radiator
Manifold exhaust rear/front
Oil pump
Fan
Water pump
Inlet manifold
Air filter & Oil filter
Cover assembly & Cover rocker assembly
Battery
Fitting and mechanical hardware
EGR valve and Catalyzer
Harness and Engine mounts
Table 5
Vehicle parts for standard SKD category (Car body)
Vehicle type
LMV, MMV and HMV
KD type or form
SKD
Car body
From OEM for SKD parts
It is for LMV, MMV and HMV Except for Bajaj and motor cyclesNote: Low Motor Vehicle = LMV= Car, Jeep, Minivan, etc Medium MV = MMV= Tempo, bus, mini truck, etc High MV = HMV= Truck, trailer, container, tractor, multi-axle bus
Main body (Body shell) + chassis unpainted§ All basic parts are supplied unassembled (LMV) (MMV and HMV)§ Car chassis without body parts but engine, gearbox, wheel/ tire, steering, drive train, suspension/dumper, seats, batteries, exhaust system, control parts supplied unassembled (MMV and HMV)§ All electrical wiring installed with lightsCar body parts painted for LMV
LMV
MMV
HMV
Fender and fender liner
Chassis without body
Chassis without body
Roof panels
Doors & door ways
Hinges
Doors
Skirt panel front/rear
Truck cabin
Sill
Main side panels bay1, 2, 3.
Catches and latches
Hood or bonnet
Access cap
Door checks
Number plate lid
Skirt panels (all)
Door panel locks
Window glass & mirrors
Spare wheel access flap and other panels
Handles
Wiper
Pillar capping (All)
Dump hoist assembly
Wheels
Roof panel bay1, 2, 3….
Bumper and hitch (rear)
Brake shoe
Valance panels
Other small assemblies
Trunk lid
Side panels (all type)
Parts to be manufacturedLocally for truck bodySide walls Columns (rails)Bulkheads (portal frame)Truck floor assemblySide sheet panelsRear panel (door)Beam doorSide ladderMetering chainDouble acting tailgateTank
Front and center pillar
Emergency door parts
Front and side roof rail
Flaps
Side member
Entrance steps
Small body parts
Door aperture
Engine hood
Longitudinal and lateral, rails, & frames
Floor parts
Wheel arches
Windshield glass
Roof parts (roof sticks)
Outside handle (locks)
Arch members
Door weather strip
Cross bearer
Front and rear bumper
Mirrors
Head & tail lights, lamps
Window glasses
Mud flaps
Windshield glass
Table 6
Car body CKD manufaturing requirements
CKD tasks
Main body (Body shell) + chassis unpainted§ Unassembled chassis or main body§ Car chassis without body parts but engine, gearbox, wheel/ tire, steering, drive train, suspension/dumper, seats, batteries, exhaust system, control parts supplied unassembled (MMV and HMV)§ All electrical wiring uninstalled § Car body parts fully not assemble, unpainted and not glazed Some component customized locally
Related to chassis
Without leaf springØ Without differential/axel partsØ Without suspension jointsØ Without axle longitudinal link supportsØ Without inner cross members and bracketsUnassembled brake and suspension components
Table 7
Vehicle parts for standard CKD category (Car body)
Vehicle type
LMV, MMV and HMV
KD type or form
CKD
Car body
From OEM for CKD parts
It is for LMV, MMV and HMV Except for Bajaj and motor cyclesNote: Low Motor Vehicle = LMV= Car, Jeep, Minivan, etc Medium MV = MMV= Tempo, bus, mini truck, etc High MV = HMV= Truck, trailer, container, tractor, multi-axle bus
LMV
MMV
HMV
All car body SKD components unassembled
All car body SKD components unassembled
All car body SKD components unassembled
Body sides, roof and floor supplied loose
Body sides, roof and floor supplied loose
All car body SKD manufacturing tasks
Fully disassembled body frame (chassis)
Disassembled (loose) chassis
Body sides, roof and floor supplied loose
Disassembled body parts(Read- made)
All materials supplied loose for final welding and assembling
All materials supplied loose for final welding and assembling
Disassembled doors, handle and locks
Disassembled doors, handle and locks
Disassembled (loose) chassis
Full logistics with assembly line is required
Full logistics with assembly line is required
Disassembled doors, handle and locks
Full logistics with assembly line is required
Full logistics with assembly line is required
Required equipments for CKD Welding guns, Jigs, Templates,Metrology Equipment (3-D measuring machines), etc.Conveyors, paint tanks, paint both,Drying oven, etc. Wheel alignment tester, Turning radius tester and Shower testing Head light tester, Side slip tester, Speedometer tester, Brake dynamometer and
4.2 Stages of Development for Domestic Assembling Companies in Ethiopia
The development stage of different domestic vehicle companies for light vehicle, bus, truck and trailer assembling as well as manufacturing are assessed as per to 2019 data and the current five years data will be required to further filter the respective assessment but the stage is mostly at CKD. Table 8 for light vehicle, Table 9 for buses, Table 10 for trucks and Table 11 for trailer fabrication companies are tabulated below to assess their developmental stage in SKD/CKD strategies.
Table 8
S/N
INDUSTRY
Stage of development
SKD
CKD
1
Abay technical and trading sc.
2
Belayab motors plc
3
Bishofitu automotive industry
4
JIN BEI motors plc
5
Marathon motors engineering plc
6
Mesfin industrial engineering plc
7
Tamrin international trading plc
8
Yangfan motors plc
Light vehicle assembling companies
Table 9
Bus assembling companies
S/N
INDUSTRY
Stage of development
SKD
CKD
1
Ada bus assembling and steel engineering
2
Bishofitu automotive industry
Table 10
Truck assembling companies
S/N
INDUSTRY
Stage of development
SKD
CKD
1
Bishofitu automotive industry
2
Frankun ET automotive engineering plc
3
NA metal industry and engineering
4
AMCE(Automotive manufacturing of Ethiopia)
5
Mesfin industrial engineering
Table 11
Trailer fabrication and assembling companies
S/N
INDUSTRY DESCRIPTION
Stage of development
SKD
CKD
1
Abenco general construction industry and trading plc
2
Alami industrial engineering
3
AMCE (Automotive manufacturing company of Ethiopia (sc.)
4
Ami metal engineering
5
Asnake engineering
6
Belaynehe Kindie metal Engineering complex
7
Bridge metal & wood shop business plc
8
Dagim Kennedy general trading plc
9
Fasil Mesfin Derso manufacturing
10
Frankun ET automotive engineering plc
11
Habtom G/Egziebher Woldehawaryat
12
HH engineering plc
13
KG Engineering
14
Kifle Mekonene importer trade in iron & steel manufacturing
15
Maru metals industry plc
16
Mesfin industrial engineering plc
17
NA metal industry and engineering
18
Nehemmiah engineering plc
19
NKG Engineering
20
Ocfa metal manufacturing plc
21
Rahel Dagnachew Gelaye
22
Tsehay industries sc.
From the above table, we can conclude that Ethiopia’s automotive development stage is mostly on SKD/CKD strategy and the import substitution or technological specialization is only on some body parts of vehicle types. Generally Ethiopia is in the second automotive manufacturing stage which is similar to the JICA report on automotive industrial development stage for Africa as shown below (FRN 2015 Report).
Figure: 12 Automotive manufacturing stages
5. Conclusion
In this study it is revealed that the value chain of interconnected global market system shows the importance of automotive manufacturing development with higher foreign investors’ and OEM role in this sector. The study identified clearly the following significance for assembling and manufacturing of auto vehicles in Ethiopia;
Perform relevant research studies on SKD/CKD concepts practically which is functional in different countries and CKD related tariff system encouraged by other nations.
Collection of annual market data in SKD/CKD for all vehicle types in auto manufacturing areas in Ethiopia and the impact of tax rates. Review highlights for custom classifications and their gap in fulfilling the CKD tariff systems
Clearly identify items to be manufactured domestically for all types of vehicles in order to promote the import substitutions. Auto domestic parts production capability study should be undertaken to restrict import of these parts and promote the manufacturers.
Revise the established standard for SKD/CKD kits for automotive industry in all types of vehicle models annually. All the prepared documents should be revised side-by-side with the assemblers for its effectiveness or gaps in production.
Import and excise duties for completed built-up and complete knocked-down vehicles should be promising in order to prohibit imports of used commercial vehicles, their parts, components gradually. Promising incentives should be provided for critical and high value-added parts and components.
The custom and tariff issues should encourage strategic partnership between globally branded manufacturers (OEM) with domestic investors which enhance the competitiveness and effective technological transfer.
Complete implementation of vehicle-type and component approval as well as vehicle end-of-life policy should be introduced by the Ministry of Transport for all types of vehicle imported to Ethiopia.
The Ministry of Science, Technology and Innovation should introduce and enforce mandatory standards for vehicles, their parts and components operational nationally.
Relevant federal offices related to natural resources and environment should establish a clear roadmap for fuel, lubricants and paints standards used in vehicle operation, maintenance as well as manufacturing.
Acknowledgements
We convey our gratitude to all of our colleagues for their support and encouragement to publish the article.
References
Abdullah R., LALL M. K., & Tatsuo K. (2008). Supplier Development Framework in the Malaysian Automotive Industry: Proton’s Experience, Journal of Economics and Management, 2(1), 29–58. ISSN 1823 – 836X.
Abernathy W. J. (2012). The Productivity Dilemma: Roadblock to Innovation in the Automotive Industry, the Bussiness History Review, 53(4), 546–548. https://doi.org/10.2307/3114740.
Akafuah N. K., Poozesh S., Salaimeh, A., Patrick G., Lawle K. & Saito K. (2016). Evolution of the Automotive Body Coating Process, A Review, MDPI (Coatings), 6, 24.
doi: 10.3390/coatings6020024.
Almeida F., Diasa P., Goncalvesa G., Peschlb M., & Hoffmeisterc M. (2011). A proposition of a manufactronic network approach for intelligent and flexible manufacturing systems, International Journal of Industrial Engineering Computations, 02, 873–890. doi:10.5267/j.ijiec.2011.05.006.
Anazawa M. (2021). Promotion of Electromobility in ASEAN: States, Carmakers, and International Production Networks, ERIA Research Project Report, no.03, 61-86.
Asnafi N., Shams T., Aspenberg D., & Öberg C. (2019). 3D Metal Printing from an Industrial Perspective—Product Design, Production, and Business Models, Berg Huettenmaenn Monatsh, 164 (3), 91–100. doi 10.1007/s00501-019-0827-z.
Aswicahyono H. & Kartika P. (2010). Production Linkages and Industrial Upgrading, Case Study of Indonesia’s Automotive Industry Production Linkages and Industrial Upgrading, ERIA Research Project Report, 57-86.
Awatiger B. S. (2020). Design of Body in White, International Journal of Innovative Science, Engineering & Technology, Vol. 7, Issue 3. ISSN (Online) 2348 – 7968.
Bhise V. D. (2012). Ergonomics in the Automotive Design Process, CRC Press Taylor & Francis Group, New York, USA.
Börold A., Teucke M., Rust J. & Freitag M. (2020). Recognition of car parts in automotive supply chains by combiningsynthetically generated training data with classical and deep learning based image processing. 53rd CIRP Conference on Manufacturing Systems, Procedia CIRP 93, 377–382, doi.org/10.1016/j.procir.2020.03.142.
Brünger E., Engler O., & Hirsch J. (2006). Al-Mg-Si Sheet Alloys for Auto-body Applications, Virtual Fabrication of Aluminium Products, Wiley-VCH, (ISBN: 3-527-31363-X) chapter 1-6.
Cao, Kinsey B., Yao H., Viswanathan V. & Song N. (2001). Next Generation Stamping Dies – Controllability and Flexibility. Robotics and Computer-Integrated Manufacturing, 17(1-2), 49-56. http://dx.doi.org/10.1016/S0736-5845(00)00036-3.
Chaturvedi A. & Kumar N. (2019). Body in White Fixture Design, International Journal of Innovative Research in Advanced Engineering, 6(04), 293-298. doi://10.26562/IJIRAE.2019.APAE10091.
Chemendy N. (2018). An evaluation of demand and capacity planning processes-A qualitative case study on completely-knocked-down vehicles at Mercedes-Benz Cars. Link: https://scholar.sun.ac.za.
Cooper D. R., Rossie K. E., & Gutowski T. G. (2016). An environmental and cost analysis of stamping sheet metal parts, International Manufacturing Science and Engineering Conference, MSEC, 1–14. http://dx.doi.org/10.1115/MSEC2016-8880.
Ethiopia Custom Guide (2017). Ethiopian Revenues and Customs Authority.
Ethiopian income tax proclamation No 286/2002, Proclamation No. 285/2002.
FRN report (2015). Data Collection Survey on Automotive Sector in the Federal Republic of Nigeria, The Federal Republic of Nigeria National Automotive Council, Japan International Cooperation Agency (JICA) and Yachiyo Engineering Co., Ltd.
Fu Y., Guang-Hong, Yang, Ma H., Chen H., & Zhu B. (2022). Statistical Diagnosis for Quality-Related Faults in BIW Assembly Process, IEEE, Volume 70, Issue 1, 898-906. doi: 10.1109/TIE.2022.3146637.
Harr A. H. (2018). Chassis Production Process. Honors Thesis, Knoxville University of Tennessee, Tennessee Research and Creative TRACE.
Hofmann M., Neukart F. & Bäck T. (2017). Artificial Intelligence and Data Science in the Automotive Industry, Artificial Intelligence-Computers and Society, v1, 1–22. https://doi.org/10.48550/arxiv.1709.01989.
Hryciów Z., Wiśniewski A., Rybak P. & Tarnożek T. (2021). Assessment of the Effect of Passenger Car Wheel Unbalance on Driving Comfort, The Archives of Automotive Engineering – Archiwum Motoryzacji, Vol. 94, No. 4, 61-71. https://doi.org/10.14669/AM.VOL94.ART5.
JETRO. (2018). Trends in Automotive Production and Sales in Major Countries.
Kim W. (2013). The evolution of a corporate system: the case of production and employment structures in the Toyota Group, The Kyoto Economic Review, 82(1–2), 31–58. https://doi.org/10.11179/ker.82.31.
Libor K. & Alan S. (2008). Automotive Industry in Russia: Impact of foreign investments in car assembly plants on suppliers’ entry, EBRD, Economic Seminar.
Lovell M., Higgs C. F., Deshmukh P., & Mobley A. (2006). Increasing Formability in Sheet Metal Stamping Operations using Environmentally Friendly Lubricants. Journal of Materials Processing Technology, 177(1-3), 87-90.http://dx.doi.org/10.1016/j.jmatprotec.2006.04.045.
Mahajan S.M., Varade, M. Mahajan P. & Patil S. (2019). Review on Automotive Body Coating Process, International Journal of Engineering and Management Research, Volume-9, Issue-2, 2394-6962. https://doi.org/10.31033/ijemr.9.2.11.
Malavolti A. (2019). Cost Efficiency and Waste Reduction in Completely Knocked Down Production, Thesis, Department of Industrial Engineering, Jonkoping University.
Meschievitz T., Rahangdale Y., & Pearson R. (1995). A Unique Approach to Powder Painting Technology Development. Metal Finishing, Low-Emission Paint Consortium: U.S. Council for Automotive Research (USCAR) 93(10), 26-28.
Mortimer J. (1987). Advanced Manufacturing in the Automotive Industry. Journal of Manufacturing Systems, 6(3), 251. https://doi.org/10.1016/0278-6125.
Nogimori M. (2020). Short/Long-term Prospects for Automobile Demand in Asia over next 30 years. JRI Research Journal, Vol.3, No.1.
Ohno K., Ohno I., & Nagashima A. (2018). Report on the Automotive Industry Policy of Kenya, JICA Kenya Office, Nairobi.
Ohno K. (2019). International Comparison of Automotive Assembly Policies for Inviting Global Players to Ethiopia and Supporting their Expansion, GRIPS Development Forum, Ethiopia.
Ohno K. (2020). Automotive Industry Promotion in Ethiopia, and Supporting their Expansion. GRIPS Development Forum; Addis Ababa, Ethiopia.
Oumer A., Atnaw S. M., Cheng J. K. & Singh L. (2016). Improving Energy Efficiency for the Vehicle Assembly Industry: A Discrete Event Simulation Approach, IOP Conference Series, Materials Science and Engineering, 160(1). https://doi.org/10.1088/1757-899X/160/1/012069.
Pendar M., Rodrigues F., Pascoa J. C., & Lima R. (2021). Review of coating and curing processes: Evaluation in automotive industry, Phys. Fluids 34, 101301, 1-39. doi: 10.1063/5.0109376.
Rob P. (2016). Reforming automobile excise taxes in the ASEAN region for pro-growth and pro-environment outcomes. World Customs Journal, Volume 10, Number 1, 45-72..
Saberi S. B. (2018). The role of the automobile industry in the economy of developed countries, International Robotics & Automation Journal (MedCrave), Mini Review, Volume 4, Issue 3.
Schwede C., Song Y., Sieben B., Hellingrath B. & Wagenitz A. (2009). A Simulation-based method for the design of supply strategies to enter developing markets, International journal of simulation and process modeling, 5(4). http://dx.doi.org/10.1504/IJSPM.2009.032595.
Selvamanikandan M. & Venkatesan S. (2019). Analysis and Developments of SUV Vehicle Chassis using Finite Element Method, International Journal of Innovative Research in Science, Engineering and Technology, Vol. 8, Issue 8, 9007-9008. doi:10.15680/IJIRSET.2019.0808009.
Sherry S. (2015). Services in global value chains manufacturing related services, Manufacturing of Car in the Philippines, APEC publications.
Thiruvengadam H. (2010). Analysis of part consolidation techniques for automotive body in white panels based on advanced sheet metal forming technologies, Clemson University, USA.
Tomiyama E. (2014). A Study of Semi Knock Down (SKD) Production and Sales and Marketing Strategy in the Russian Far East, The Northeast Asian Economic Review: 2(2), 39–50. https://doi.org/10.57320/economicreview.2.2_39.
Toni E. (2021). Integration of Knocked-Down Supply Chains and Global Manufacturing Networks, PhD. Thesis, Department of Mathematical and Logistics, Jacobs University.
Tulder R. & Ruigrok W. (1998). European Cross National Production Networks in the Auto Industry: Eastern Europe as the Low End of European Car Complex, Working Paper121, Kreisky Forum and BRIE Policy Conference. Link: https://escholarship.org/uc/item/35n5n451
White L. J. (1979). The Productivity Dilemma: Roadblock to Innovation in the Automobile Industry. Business History Review, 53(4), 546-548. https://doi.org/10.2307/3114740.
Yongwook J. (1987). The Reverse Direct Investment: The Case of the Korean Consumer Electronics Industry, International Economic Journal, 1(3), 91–104. https://doi.org/10.1080/10106873870000023.
The study investigated communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. Five research questions guided the study and five null hypotheses were tested at 0.05 level of significance. Correlation research design was adopted for the study. The population of the study comprised 749 administrators in public universities in South East, Nigeria. A sample size of 300 administrators was drawn for the study using proportionate stratified sampling techniques. A researcher developed questionnaires titled ‘‘Communication Patterns Questionnaire (CPQ)’’, ‘‘Leadership Styles Questionnaire (LSQ)’’ and ‘‘Organizational Climate Scale (QCS)’’ were used for data collection. The instruments were validated by three experts, two from the Department of Educational Management and Policy, and one from the Department of Educational Foundations, Nnamdi Azikiwe University. Cronbach alpha was used for a test of internal consistency of the instruments which yielded overall co-efficient values of 0.80, 0.82 and 0.82 for CPQ, LSQ and OCS respectively. The researcher together with four research assistants collected data for the study using the direct approach method and 97% return was recorded. Pearson Product Moment Correlational Coefficient was used to answer the research questions 1-4 and t-test of correlation to test hypotheses 1-4, while multiple regression was used to answer research question 5 and test hypothesis 5. The findings of the study revealed among others that downward and horizontal communication patterns of administrators have strong positive relationship with organization climate. Further results indicted that democratic leadership style of administrators has strong positive relationship with organizational climate in public universities South East, Nigeria. It was also revealed that all dimensions of communication patterns and leadership styles of administrators have significant relationship withorganizational climate in South East, Universities, Nigeria. Based on the findings, it was recommended among others that university management should organize training programmes in forms of annually or quarterly conferences, seminars, short-courses and workshops to enable administrators acquire skills and knowledge of applying communication patterns and leadership styles to create positive organizational climate.
Higher education is the post secondary level of education that enables individuals to gain knowledge and acquire skills to improve their sources of livelihood and also contribute to the development of the society. It also inculcates sound moral values and character that promotes peaceful coexistence of individuals in the society. Federal Republic of Nigeria (2013) noted that higher education is the education given after post basic education in institutions such as Colleges of Education, Monotechnics, Polytechnics, Universities and other specialized institutions such as Colleges of Agriculture, School of Health and Technology and the National Teachers’ Institutes (NTI). The focus of this study is on university.
University is an institution of higher learning where people study to acquire knowledge, shape their character and obtain degrees in different disciplines. Tofi, Agada and Okafor (2020) opined that university is the foremost tertiary institution in Nigeria with responsibility for equipping people with knowledge and skills to undertake tasks and employment functions which are necessary for transformation of societies. The authors added that the functions of university in Nigeria include: teaching, research, production of texts, certification, storage and retrieval of knowledge, community service and enlightenment service. Universities offer opportunity for people to study at an undergraduate level for first degrees and at postgraduate level for advanced degrees. Similarly, Asuquo and Ekpoh (2020) opined that as the apex of education, every university is expected to generate knowledge, ideas, skills and disseminate same through teaching, learning, research and community services.
There are public and private universities in Nigeria which are regulated by National Universities Commission. The focus of the study is on the public universities which are established, financed and managed by State or Federal Government. Akpakwu and Okwo (2014) noted that the State and Federal Universities in Nigeria are composed of members of Governing Council, Vice-Chancellors, Principals officers, Administrators (Deans and Heads of Departments (HODs), academic and non-academic staff. The administrators control the daily activities of academic and non-academic. The university administrators inform and clarify members of staff of their job responsibilities and expectations through communication.
Communication is the act of disseminating information, passing message and expressing feelings among two or persons. According to Akarika, Umoren and Okon (2021), communication is an expression of thoughts, feelings, ideas and messages from the sender to the receiver through verbal, non-verbal, written and non-written forms. It is a process by which individuals exchange information, share ideas, provide facts, express their thoughts, feelings and values in a given setting. University administrators disseminate information and influence the activities of members of staff through different communication patterns.
Communication patterns are the channels and strategies employed by workforce of an organization in passing messages, sharing ideas and feelings among each other. According to Weldeghebriel, Mberia and Ndavula (2019), communication patterns deal with how information flows for smooth and better functioning of an organization. Communication patterns are techniques for creating, sending, and receiving information in the workplace. Fiel-Miranda and Miranda (2019) defined communication patterns as the ways of transmitting ideas, facts, thoughts, feelings and values between two or more persons. It is the structure in which information flow in an organization. Contextually, communication patterns are the sets of lines or flows of information by words, writing, symbols, body languages and other mediums. Several scholars identified communication pattern as follow: upward, downward and horizontal patterns (Badau, 2018; Joda, 2022, Akarika, Umoren and Okon, 2022; Uwandu, Udo-Anyanwu and Okorie, 2022). The focus of the study is on downward and horizontal patterns of communication.
Downward communication pattern is the flow of information from superiors to subordinates in an organization. Job descriptions, policies and goals of an organization are made known to subordinates through downward communication pattern. Ogunola and Akporaro (2015) asserted that when managers, supervisors, and team leaders communicate with the employees that are directly under them, downward communication is used. Continuing, they stressed that it is used to assign goals, provide job instructions, inform employees of policies and procedures, point out problems that need attention, and offer feedback about performance. The administrators who send letters to lecturers to informing them of deadline for lectures delivery and commencement of examinations have applied downward communication pattern. Badau (2018) pointed out that university leaders, from central office administrators to building-level administrators, communicate downward to members of academic and non-academic staff through speeches, messages in University bulletins, University board policy manuals, and school procedure handbooks. They added that the types of messages transmitted through downward pattern of communication are job instructions, job rationales and practices information, feedback and indoctrination. Some of the information communicated downward could be discussed and disseminated among staff of the same level through horizontal communication pattern.
Horizontal communication pattern is the style of exchanging information among members of staff across the same level or rank in an organization. Joda (2022) noted that horizontal communication is the transmission of information between people, divisions, departments or units within the same level of organizational hierarchy. Horizontal communication pattern helps to improve coordination between departments in the university. Badau (2018) noted that information disseminated through horizontal communication pattern is basically for coordination to tie together activities within or across departments on a single school campus or within divisions in a school-wide organisational system. Horizontal communication pattern takes place, when there is exchange of information among Heads of Departments, Divisional Heads and Unit Heads among others. Hee, Qin, Kowang, Husin and Ping (2019) asserted that horizontal communication pattern is useful in coordinating the activities of different departments in an organization. They added that it contributes in developing stronger relationship among staff in both similar department and different departments in an organization. The flow of information in universities could be enhanced by the leadership style of administrators.
Leadership styles are strategies adopted by administrators to influence and control the efforts of staff towards attainment of set goals and objectives. Leadership styles are series of approaches adopted by management towards ensuring members of staff diligently execute their duties. Dzakpasu, Amankwah, Konin and Amanfo (2022) defined leadership styles as the patterns of the manager’s interaction or behaviour in guiding, structuring and facilitating activitiesand relationships in a school. Leadership styles are the behavioural patterns of operating the activities of an organization and influencing the efforts of members of staff to attain common goals. Narad, Kaitano and Lakhanpal (2020) definedleadership styles as the behavioural patterns that a leader adopt to influence and motivate the attitude of the followers to accomplish given objectives. Leadership styles are the peculiar ways of influencing the conduct of staff in the workplace. Operationally, leadership styles are the ways and approaches in which administrators provides direction, control and influence the activities of staff toward realising predetermined objectives. The leadership styles could inspire, demoralize or encourage the contribution of subordinates towards the attainment of set goals. Several scholars have outlined leadership styles as follows: democratic, autocratic and laissez-faires (Jideofor, 2022; Mohammad, Alam, Amin and Alam, 2019). This study focused on three leadership styles namely democratic, autocratic and laissez-faires because they influence the behaviour of staff in an organization.
The democratic leadership style is an approach of leading by participation and collaboration of subordinates. The university administrators who apply democratic leadership style seek the opinions of the subordinates before taking decisions on the affairs of the institutions. Achimugu and Obaka (2020) posited that the suggestions, recommendations, opinions and views of the subordinates who are affected by decisions are actively sought by administrators who apply democratic leadership style. They further asserted that democratic leaders encourage staff and students to participate actively, thereby making them feel engaged and motivated to attain predetermined goals and objectives of the institution. The democratic style of leadership encourages use of initiatives and promotes creativity as the inputs of lecturers are highly valued. Okoroma and Agbo (2022) posited that democratic leadership style encourages trust, promotes team work and cooperation among employees. They added that this leadership style makes workers to be motivated to do more as they are usually part of the entire process of reaching decision. The administrators who adopt democratic leadership style tend to treat members of staff with kindness, respect and fairness. The administrators who use threats to get things done have applied autocratic leadership style,
Autocratic leadership style is characterised by the use punishment, threat, rules and regulations to guide the conduct of staff in an organization. Ziduli, Molepo, Buka and Jadezweni (2018) pointed out that autocratic leaders do not consult members of the organization in the decision-making process; they set all policies, predetermine the methods of work, determine the duties of followers, specify technical and performance evaluation standards. Autocratic administrators dictate all activities and work procedures in an organization. Jideofor (2022) asserted that autocratic leadership style is a self-centred leadership approach in which the superiors provide clear expectations of what needs to be done, when it should be done and how it should be done. Administrators who adopt autocratic style of leadership issue orders and give directives that must be obeyed by subordinates without any question. Achimugu and Obaka (2020) averred that autocratic style of leadership often engenders anger, frustration, despair, and in extreme cases withdrawal from school activities. Under autocratic style of leadership, there is limited freedom because of the domineering control by the administrators. Autocratic leadership style of administrators is likely to shape organizational climate of the university.
Organizational climate is the perception of the staff about the norms, practices and expectations in the work environment. Ezinine and Ughamadu (2021) defined organizational climate as the behavioural pattern, structure, norms, values, and traditions of a college that distinguish it from other organizations. Organizational climate is the shared beliefs and values that guide the work behaviour of staff of an establishment. According to Bello and Oredein (2022), organizational climate is the norms, goals, values, interpersonal relationships, teaching, learning, management practices and structure of a workplace. Organizational climate is a set of characteristics, feelings and work norms which is created from the way an organization deals with its members. Operationally, organizational climate is core sets of norms, shared values and perceptions that influence the thoughts and actions of staff in the workplace.
The rapid demand for university education without corresponding leadership styles and communication patterns to build a favourable organizational climate creates the problem of institutional effectiveness in Nigeria. Some university administrators tend to disengage members of staff from making suggestions regarding tasks to be done for attainment of set organizational goals. This is buttressed by the observation of Ndukwe, Ukeje and Onele (2016) which indicated that some university administrators apply undemocratic leadership style by not only denying members of staff the opportunity to participate in decision/policy making but force them to complete tasks against their wish. They added that this has created organization climate of disloyalty and distrust which tend to leads to formation of coalitions and cliques among staff in public universities in South East, Nigeria. Some administrators tend to be too harsh to staff and also demonstrate strictness by insisting on total compliance to lay down rules and procedures in public universities in South East, Nigeria.
There tends to be gap in the flow of information from the top-down and the bottom-up as it appears that communication from bottom-up is considered relevant only when problematic situation arises in public universities in South East, Nigeria. Badau (2018) observed that some administrators fail to respond when staff members bring up information or problems in Nigeria Universities. The author further noted that failure of university administrators to respond to request of members of staff will ultimately result in communication gaps. The communication gaps tends to make subordinates feel under-valued and left out in the affairs of universities which breed gossips, rumours and distrust that create unhealthy organizational climate. Nebo, Nwankwo and Okonkwo (2015) noted that the constant delay in accessing information by staff of universities in South East, Nigeria seems to create unfavourable organizational climate. This background prompted the investigation into communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria.
Statement of the Problem
The hostile, unsupportive and unhealthy atmosphere of some public universities in South East is probably due to untimely dissemination of information, closed-minded leadership behaviours of the university administrators and their leadership styles of ignoring of staff’s suggestions on crucial matters which breed misunderstanding and confrontation. Inputs of some lecturers that tend to be sought during decision-making process appear to be hardly taken into considerations before deciding on university affairs in South East, Nigeria. Communication channels put by in place by some administrators tend to distract, interrupt and impede the flow of information from bottom-up in public universities in South East, Nigeria. Some administrators seem to be bossy, harsh and rely on the use threats to get work done by subordinates.
The hostile nature of some universities atmosphere in South East, Nigeria may be connected to communication gaps and rigid leadership behaviour of university administrators. The communication gaps could be associated with rumours and confusion in universities in South East, Nigeria. Some lecturers who are not well communicated about their roles by administrators are more likely to misunderstand their job requirements and expectations which undermine the success of the universities. The negative reactions of lecturers to the breakdown in communication in some universities in South East have somehow been reflecting in their absenteeism, low team spirit, grudges and poor interpersonal relationship with administrators. This prompted this study to investigate communication patterns and leadership styles of administrators as correlates of organizational climate in south-east universities.
Purpose of the Study
The study determined the communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. Specifically, it determined
Downward communication pattern of administrators as correlates of organizational climate in South East, Universities.
Horizontal communication pattern of administrators as correlates of organizational climate in South East, Universities.
Democratic leadership style of administrators as correlates of organizational climate in South East, Universities.
Autocratic leadership style of administrators as correlates of organizational climate in South East, universities.
Communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria
Research Questions
The following research questions guided the study:
What is the relationship between downward communication pattern of administrators and organizational climate in South East, Universities?
What is the relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities?
What is the relationship between democratic leadership style of administrators and organizational climate in South East, Universities?
What is the relationship between autocratic leadership style of administrators as correlates of organizational climate in South East, universities?
What is the relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria
Hypotheses
The following null hypotheses were tested at 0.05 level of significance:
There is no significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
There is no significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
There is no significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
There is no significant relationship between autocratic leadership style of administrators as correlates of organizational climate in South East, universities.
There is no significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Methods
Correlation research design was adopted for this study. According to Nworgu (2015), this type of study seeks to establish what relationship exists between two or more variables. This design is appropriate since the study sought to collect data from respondents in order to investigatecommunication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. The study was conducted in South East, Nigeria which is bounded in the east by Benue and Cross River States, in the west by Delta State, in the North by Kogi State and in the South by Akwa Ibom and Rivers States. South East Nigeria has five states namely; Abia, Anambra, Ebonyi, Enugu and Imo States.
The population of the study comprised 749 administrators in public universities in South East, Nigeria. The sample for the study comprised 300 administrators drawn using proportionate stratified sampling technique. The sample size was 40% of the population of the study.
Three sets of instruments titled Communication Patterns Questionnaire (CPQ), Leadership Styles Questionnaire (LSQ) and Organizational Climate Scale (QCS) were used to collect data. The first instrument titled CPQ was developed by the researcher from literature review and consultation of experts in the field of education. The instrument which measured communication patterns contains 14 items spread two clusters (1-2). Cluster 1 contained 7 items on downward communication pattern and Cluster 2 contained 7 items on horizontal communication pattern. The second instrument titled LSQ was developed by the researcher from literature review and consultation of experts in the field of education. The instrument which measured leadership styles contained 19 items spread three clusters (I-II). Cluster I contained 10 items on democratic leadership style and Cluster II contained 9 items on autocratic leadership style. The third instrument titled OCS was adopted from Pena-Suarez, Muniz, Campillo-Alvarez, Fonseca-Pedrero and Garcia-Cueto (2013).The instrument contained 25 items which measured organizational culture. The items of the three sets of instruments are placed on a 4-point rating of Strongly Agree (SA), Agree (A), Disagree (D) and Strongly Disagree (SD) weighted 4, 3, 2 and 1 respectively.
The instruments were subjected to face validation by three experts, two in the Department of Educational Management and Policy, and one in Measurement and Evaluation in the Department of Educational Foundations, all in the Faculty of Education, Nnamdi Azikiwe University, Awka. The researcher presented the title, purpose of the study, research questions and hypotheses with a copy of the questionnaires to the three experts and requested them to examine and scrutinize the items in terms of relevance, suitability, clarity of instruction and content coverage. The experts suggested among others that leading statements should be provided in all clusters and some items should be restructured. Their suggestions were used to produce the final version of the instrument. The reliability of the instruments were ascertained through Cronbach alpha. The internal consistency coefficient values of 0.81 and 0.79 were obtained for Cluster 1 and 2 of CPQ with overall reliability coefficient value of 0.80. On the other hand, the internal consistency coefficient values of 0.84 and 0.80 were obtained for Cluster I and II of LSQ with overall reliability coefficient value of 0.82, while the coefficient obtained for OCS was 0.82.
The researcher with the help of four research assistants who are lecturers in public universities in South East administered copies of the questionnaires to the respondents through a direct approach. A total of 300 copies of the questionnaires were distributed and 291 were properly filled and successfully retrieved indicating 97% return rate. The copies of the questionnaires distributed, duly filled and successfully retrieved were used for data analysis. Data collected were analyzed using Pearson’s Product Moment Correlation Coefficient to answer the research questions 1-6, t-test of correlation to test the hypotheses 1-8 and multiple regression to answer research question 9 and test hypothesis 9. For decision on the research questions, the coefficient r and the size of the relationship was interpreted using the correlation coefficient by Alsagr (2021), as follows
Coefficient Relationship
.00- .19 Weak correlation
.20- .39 Fair correlation
.40- .69 Moderate correlation
.70- .89 Strong correlation
.90- .1.00 Very strong correlation
In taking decisions on the null hypotheses, if p-value is equal to or less (≤) than significant value of .05, the null hypothesis was rejected, but if p-value is greater than (>), the significant value of .05 the null hypotheses was accepted.
Results
Research Question 1: What is the relationship between downward communication pattern of administrators and organizational climate in South East, Universities?
Variables
N
Downward Communication Pattern
Organizational Climate
Remarks
Downward Communication Pattern
291
1.00
.759
Strong Positive Relationship
Organizational Climate
291
.759
1.00
Table 1: Pearson (r) on Relationship Downward Communication Pattern of Administrators and Organizational Climate
Result in Table 1 revealed that Pearson’s correlation coefficient (r) of .759 was obtained. This showed that there is strong positive relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This indicated that an improvement in downward communication pattern of administrators will contribute to positive organizational climate.
Research Question 2: What is the relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities?
Variables
N
Horizontal Communication Pattern
Organizational Climate
Remarks
Horizontal Communication Pattern
291
1.00
.715
Strong Positive Relationship
Organizational Climate
291
.715
1.00
Table 2: Pearson (r) on Relationship Horizontal Communication Pattern of Administrators and Organizational Climate
Table 2 indicated that a Pearson’s correlation coefficient (r) of .715 was obtained. This showed that there is strong positive relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This indicated that increase in horizontal communication pattern of administrators will lead to better organizational climate.
Research Question 3: What is the relationship between democratic leadership style of administrators and organizational climate in South East, Universities?
Variables
N
Democratic Leadership Style
Organizational Climate
Remarks
Democratic Leadership Style
291
1.00
.818
Strong Positive Relationship
Organizational Climate
291
.818
1.00
Table 3: Pearson (r) on Relationship Democratic Leadership Style of Administrators and Organizational Climate
As shown in Table 3, Pearson’s correlation coefficient (r) of .818 was obtained. This showed that there is strong positive relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This indicated that improvement on the democratic leadership style of administrators will contribute to better organizational climate.
Research Question 4: What is the relationship between autocratic leadership style of administrators and organizational climate in South East, Universities?
Variables
N
Autocratic Leadership Style
Organizational Climate
Remarks
Autocratic Leadership Style
291
1.00
.309
Fair Positive Relationship
Organizational Climate
291
.309
1.00
Table 4: Pearson (r) on Relationship Autocratic Leadership Style of Administrators and Organizational Climate
Table 4 indicated that a Pearson’s correlation coefficient (r) of .309 was obtained. This showed that there is fair positive relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This indicated that autocratic leadership style of administrators will contribute to fair organizational climate.
Research Question 5: What is the relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria?
Model
R
R Square
Adjusted R Square
Std. Error of the Estimate
Remarks
1
.876
.767
.762
.283658
Strong
Table 5: The Summary of Multiple Regression Analysis on Communication Patterns and Leadership Styles of Administrators as Correlates of Organizational Culture
Table 5 showed that correlation coefficient of simple regression analysis is .876 with a coefficient of determination of .767. This shows that 76.7% variation in organizational Climate can be attributed to communication patterns, leadership styles of administrators. The regression Coefficient r of .876 indicated that there is strong positive relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Hypothesis One: There is no significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
Table 6: The Summary of t-test of Correlation on the Significant Relationship between Downward Communication Pattern of Administrators and Organizational Climate
Variables
N
Downward Communication Pattern
Organizational Climate
P-Value
∞
Remark
Downward Communication Pattern
291
1
.759
.000
.05
Rejected
Organizational Climate
291
.759
1
Table 6 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
Hypothesis Two: There is no significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
Table 7: The Summary of t-test of Correlation on the Significant Relationship between Horizontal Communication Pattern of Administrators and Organizational Climate
Variables
N
Horizontal Communication Pattern
Organizational Climate
P-Value
∞
Remark
Horizontal Communication Pattern
291
1
.715
.000
.05
Rejected
Organizational Climate
291
.715
1
The result presented in Table 7 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
Hypothesis Three: There is no significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
Table 8: The Summary of t-test of Correlation on the Significant Relationship between Democratic Leadership Style of Administrators and Organizational Climate
Variables
N
Democratic Leadership Pattern
Organizational Climate
P-Value
∞
Remark
Democratic Leadership Style
291
1
.818
.000
.05
Rejected
Organizational Climate
291
.818
1
The result presented in Table 8 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
Hypothesis Four: There is no significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities.
Table 9: The Summary of t-test of Correlation on the Significant Relationship between Autocratic Leadership Style of Administrators and Organizational Climate
Variables
N
Autocratic Leadership Pattern
Organizational Climate
P-Value
∞
Remark
Autocratic Leadership Style
291
1
.309
.000
.05
Rejected
Organizational Climate
291
.309
1
Table 9 showed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities.
Hypothesis Five: There is no significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Table 10: The Summary of Multiple Regression Analysis on Communication Patterns and Leadership Styles of Administrators as Correlates of Organizational Climate
Predictor
R
R2
F
P-value
Remark
Communication Patterns and Leadership Styles
.876
.767
158.856
.000
*S
*Significant
As shown in Table 10, the multiple regression coefficient (R) is .876 while the R2 is .767 showing that communication patterns and leadership styles of administrators make 76.7% contribution to the variance organizational climate. The F (1/291) =158.556 and the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Discussion
The result of the study indicated that there is strong positive relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This is in conformity with the finding of Thet and Htarr (2020) which indicated that there was positively strong relationship between principals’ downward communication pattern and school climate. The agreement in findings could be associated with the fact that the two studies were conducted in educational institutions where administrators give instructions and provide directions using downward communication pattern. This is in disagreement with the finding of This contradicted the finding of Sapian, Abdullah, Ghani, Abdullah and Omar (2019) which indicated that there was moderate relationship between principals’ downward communication pattern and school climate. The difference in geographical locations where there are different policies guiding downward communication pattern. This finding is explained by the fact that downward communication pattern is a means of providing instructions and disseminating information on policies, rules and work procedures enable subordinate become aware of their job roles and expected behaviour contribute to strong organizational climate. Downward communication pattern is strongly correlated with organizational climate due to the fact that it helps to keep members of staff up-dated and well-informed of tasks to be done and how to execute the tasks. The university administrators through downward communication pattern delegate duties and instill a sense of responsibilities to subordinates which contribute ton strong organizational climate.
Further result indicated that there is significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This is in line with the finding of Thet and Htarr (2020) which revealed that there was significant relationship between principals’ downward communication pattern and school climate. The university administrators give order and directives to the subordinates through downward communication pattern to ensure uniformity and compliance to standard mode of operations which explain the significant relationship with organizational climate. The mission and values of universities shared with members of staff through downward communication pattern enable them understand the expected attitude towards achieving the values which thereby create favourable organizational climate.
It was revealed that indicated that there is strong positive relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This is in agreement with the finding of Lannes (2021) which showed a strong positive correlation between organizational horizontal communication and organizational climate. Horizontal communication pattern which ensures unity of purpose among departments or teams at the same level in universities could explain the strong relationship with organizational culture. Members of staff with the same job title could work together to achieve interdependent goals through horizontal communication pattern. Some departments who are dependent on one another for vital information in executing tasks could create strong organizational climate through horizontal communication pattern. The opportunity in which horizontal communication pattern provides for staff at the same level to communicate directly without going through the university administrators could account for the strong relationship with organizational climate.
Further finding showed that there is significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This affirmed the finding of Sidiropoulou (2021) which showed a significant correlation between organizational horizontal communication and organizational climate. Horizontal communication pattern which facilitates information sharing and task coordination between departments or units could account for the significant relationship with organizational climate.
The finding of the study indicated that there is strong positive relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This supported the finding of Zamin and Hussin (2021) which showed there was a strong positive relationship between democratic leadership style and work climate. This is also in line with the finding of Barnova, Trelova, Krasna, Benova, Hasajova and Gabrhelova (2022) which indicated democratic leadership style has strong correlation with school climate. The agreement in the findings of the studies could be connected to the fact that the two studies were conducted in educational institutions. This finding is probably due to the fact that democratic leadership style which empowers subordinates to participate in decision-making process could make them feel valued and thereby create strong and healthy organizational climate. Open discussion and sharing of new idea encouraged by administrators who apply democratic leadership style lead to feeling of trust, loyalty and team cohesion could be connected with the strong relationship with organizational climate. Members of staff feel more involved, committed and inspired to take action that foster healthy organizational climate through their inputs and ideas solicited by democratic administrators.
Further result showed that there is significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This is in consonance with the finding of Barnova, Trelova, Krasna, Benova, Hasajova and Gabrhelova (2022) which showed democratic leadership style has significant correlation with school climate. University administrators who apply democratic style inspire trust and respect among subordinates which could account for the significant relationship with organizational climate. University administrators who apply democratic leadership style delegate responsibilities, foster participatory management and team work which help to build strong organizational climate.
The result of the study indicated that there is fair positive relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This agreed with the finding of Zamin and Hussin (2021) which revealed that there was a fair positive and significant relationship between autocratic leadership style and work culture. This disagreed with the finding of Philip, Ibrahim and Yussof (2020) which revealed that there exist weak relationship between autocratic leadership style and organizational climate. The difference in geographical location could explain the disagreement in findings. The autocratic administrators who deprive subordinates the opportunities to make inputs and provide feedback on the affairs of university lead to feeling of mistrust and this breeds misunderstanding which could explain the fair relationship with organizational climate. The absolute control over subordinates by administrators who apply autocratic leadership impair creative ideas and inputs that tend to lead to physical confrontation which could contribute to the fair relationship with organizational climate. Autocratic administrators fail to value the suggestions of subordinates decrease their morale and create unfair organizational climate.
Further finding showed that there is significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This refuted the finding of Philip, Ibrahim and Yussof (2020) which showed that there was no significant relationship between autocratic leadership style and organizational climate. This disagreed with the finding of Ngoma, Sakakombe and Kabeta (2019) which indicated that the relationship between autocratic leadership style and school climate was not statistically significant. This disagreement could be attributed to the fact that the studies were conducted in different levels of education where the school administrators have different qualifications and experience that guide their use of autocratic leadership style to shape the school climate.
It was showed that there is strong positive relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria. This supported the finding of Witarini and Sriathi (2020) which showed that there is joint strong relationship between leadership styles, effective communication and organizational climate. This finding is explained by the fact that communication patterns and leadership styles of administrators determine the social norms, values and expected behaviour that forms the organizational climate of universities. The interaction of administrators with subordinates, decision-making process as well as work procedures which are instrumental in creating strong organizational climate is determined by the communication patterns and leadership styles in universities.
Further result showed that there is significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria. This agreed with the finding of Witarini and Sriathi (2020) which showed that there is significant relationship between leadership styles, effective communication and organizational climate. This finding is explained by the fact that the flow of information determined by communication patterns of administrators as well as their leadership styles which influence the work behaviour of staff could significantly create the organizational climate of universities.
Conclusion
Based on the findings, it was concluded that the communication patterns and leadership styles of administrators have positive and significant relationship with organizational climate in South East, Universities. Communication patterns and leadership styles of administrators help to convey information about core values, mission and expected behaviour that create organizational culture of universities. It is the patterns of communication and styles of leadership that could inspire open discussion, good interpersonal relationship, teamwork and honest feedback that strongly shape the organizational culture of universities.
Recommendations
Based on the findings of the study, the following recommendations were made:
University management should formulate programme and modalities that encourage downward communication pattern by creating innovative channels for timely dissemination of information to members of staff and students for healthy organizational climate.
University council should create flowchart that provide details of communication between departments or units with regard to frequency and mode of communication which will foster horizontal communication pattern and strongly improve organizational climate.
University administrators should practice democratic leadership style by encouraging open communication and friendly environment that embolden subordinates to express how they think and feel things could be done to strongly create healthy organizational climate.
University administrators should modify their autocratic leadership style by considering the inputs of subordinates in operation of daily affairs to create positive organizational climate.
University management should organize training programmes in forms of annually or quarterly conferences, seminars, short-courses and workshops to enable administrators acquire skills and knowledge of applying communication patterns and leadership styles to create positive organizational climate.
References
Achimugu, L. & Obaka, H.P. (2020). Influence of principals’ leadership styles on senior secondary school students’ achievement in Chemistry. Science Education International, 30(2), 92-96.
Akarika, D.C., Umoren, P.E. & Okon, E.U. (2021). Organisational communication climate and employee’s job performance in Cross River University of Technology, Nigeria. International Journal of Social Sciences and Management Review, 4(6), 44-57.
Akpakwu, O.S. & Okwo, F.A. (2014). Politics and the appointment of Council members, Vice Chancellors and other Principal Officers in Federal and State Universities in the North Central States of Nigeria. Journal of Education and Practices, 5(23), 12-20.
Alsagr, A. M. (2021). Remarks on the use of Pearson’s and Spearman’s correlation in assessing relationships in ophthalmic data. African Vision and Eye Health, 80(1), 1-10.
Asuquo, M.E. & Ekpoh, U.I. (2020). Leadership and institutional effectiveness of Federal Universities in South-South, Nigeria. African Journal of Educational Foundations, 2(1), 1-12.
Badau, K.M. (2018). Administration of universities and channels of communication in Nigeria. Arts and Humanities Open Access Journal, 2(5), 300-306.
Barnova, S., Trelova, S., Krasna, S., Benova, E., Hasajova, L. & Gabrhelova, G. (2022). Leadership styles, organizational climate and school climate openness from the perspective of Slovak Vocational school teachers. Societies, 12(6), 192-107.
Bello, E.O. & Oredein, A.O. (2022). School climate, principals’ managerial styles and organizational commitment among junior secondary school teachers in Oyo State, Nigeria. International Journal of Research-Granthaalayah, 10(7), 51-69.
Dzakpasu, R.K., Amankwah,F., Konin, D. & Amanfo, B.A. (2022). Leadership styles of head teachers’ and job satisfaction perceived by Ghanaian public basic school teachers. African Journal of Educational Management Teaching and Entrepreneurship Studies, 3(1), 10-21.
Ezinine, R.U. & Ughamadu, U. (2021). Organizational climate as a predictor of lecturers’ job performance in colleges of education in south East States, Nigeria. Journal of Educational Research and Development, 4(1), 10-16.
Federal Republic of Nigeria (2013). National policy on education (6th Ed.). Lagos: NERDC Press.
Fiel-Miranda, J.L. and Miranda, A.T. (2019). Level of effectiveness of the organizational communication patterns of Lyceum De Cebu, Philippines: Bases for enhancement. Journal of Organizational Culture, Communications and Conflicts, 23(1), 1-26.
Hee, O.C., Qin, D.A.H., Kowang, T.O., Husin, M.M. and Ping, L.L. (2019). Exploring the impact of communication on employee performance. International Journal of Recent Technology and Engineering, 8(3), 654-658.
Jideofor, E.N. (2022). Influence of principals’ leadership styles on teachers’ job satisfaction in secondary schools in Nnewi Education Zone of Anambra State. Journal of Educational Research and Development, 5(1), 257-266.
Joda, M. (2022). Impact of communication patterns on the effective management of organizations (A study of Ministry of Health, Maiduguri, Borno State). International Journal of Public Policy and Administrative Studies, 11(5), 1-18.
Lannes, H. (2021). Organizational communication patterns, organizational climate and organizational effectiveness.Under graduate Journal of Psychology, 31(1), 32-39.
Mohammad, T.I.Y., Alam, J., Amin, M.R. & Alam, J. (2019). The impact of autocratic, democratic and lasissez-faire leadership styles on the success of the organization: A study on the different popular restaurants of Mymensingh, Bangladesh. Canadian Journal of Business and Information Studies, 1(6), 28-38.
Narad, A., Kaitano, N.H.D. & Lakhanpal, S. (2020). Leadership styles and organizational climate as predictors of teacher effectiveness in secondary schools. European Journal of Molecular & Clinical Medicine, 7(7), 3446- 3456.
Ndukwe, C., Ukeje, I.O. & Onele, J.C. (2016). Leadership styles and the politics of institutional management of state-owned universities in Nigeria: Empirical evidence from EBSU, South-Eastern Geo-Political Zone, Nigeria. Global Journal of Politics and Law Research, 4(5), 97-110.
Nebo, C.S., Nwankwo, P.N. & Okonkwo, R.I. (2015). The role of ffective communication on organizational performance: A study of Nnamdi Azikiwe University, Awka. Review of Public Administration and Management, 4(8), 131-148.
Ngoma, C., Sakakombe, L. & Kabeta, R. (2019). Headteachers’ leadership styles and school climate: Perspectives of head teachers and teachers. International Journal of Science and Research, 9(9), 1241-1246.
Nworgu, B.G. (2015). Education research: Basic issues and methodology (3rd ed.). Enugu: University Trust Publishers.
Ogunola, A.A. & Akporaro, A.C. (2015). The relationship between organizational communication patterns and job performance of employees of selected Nigerian Brewing Industries. Information and Knowledge Management, 5(2), 85-91.
Okoroma, N.S. & Agbo, L.O. (2022). Influence of principals’ leadership styles on job performance of teachers in public senior secondary schools in Etche and Obio/Akpor Local Government Areas of Rivers State. International Journal of Social Science and Management Studies, 1(3), 1-13.
Philip, E., Ibrahim, D. & Yussof, K.Y.S. (2020). Leadership style and organizational climate at a selected government agency in Kota Kinabalu, Sabah. Journal of Borneo Social Transformation Studies, 6(1), 43-57.
Sapian, N.R.B., Abdullah, R.B.B., Ghani, M.F.B., Abdullah, Z. & Omar, I.M.B. (2019). The relationship between principals’ communication patterns and school climate. Advances in Social Science, Education and Humanities Research, 4(1), 197-205.
Sidiropoulou, M. (2021). Principals’ communication patterns and school climate. International Journal of Current Research, 13(7), 18161-18164.
Thet, N.O. & Htarr, H.W. (2020). Relationship between principals’ communication patterns and school climate.Journal of Education and Human Resources, 1(1), 1-11
Tofi, S.T., Agada, E.O. & Okafor, C.J. (2020). Utilization of digital reference resources and services by postgraduate students in University Libraries in Benue State, Nigeria. International Journal of Research and Innovation in Social Science, 4(6), 72-84.
Uwandu, L.I., Udo-Anyanwu, A.J. & Okorie, O.N. (2022). Participative management and effective communication as predictors of job performance of library staff in Federal Universities in South East Geo-Political Zone of Nigeria. Library Philosophy and Practice, 6(7), 1-20.
Weldeghebriel, Z.F., Mberia, H.K. & Ndavula, J. (2019) Influence of communication patterns on employee performance in selected large manufacturing businesses in Eritrea. The International Journal of Humanities & Social Studies, 7(5), 24-31.
Zamin, S.A. & Hussin, F. (2021). Heads of departments leadership styles, work climate and organizational commitment enhance the job performance of University Lecturers. Journal of Contemporary Issues in Business and Government, 27(2), 1851- 1858.
Ziduli, M., Molepo, M., Buka, A.M. & Jadezweni, M.M. (2018). Leadership styles of secondary school principals: South African Cases. International Journal Educational Science, 22(1), 1-10.
Ezeobi, Blessing Chijindu & Prof. Nkechi Ikediugwu
Department of Educational Management and Policy
Faculty of Education,
Nnamdi Azikiwe University, Awka
Abstract
The study investigated communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. Five research questions guided the study and five null hypotheses were tested at 0.05 level of significance. Correlation research design was adopted for the study. The population of the study comprised 749 administrators in public universities in South East, Nigeria. A sample size of 300 administrators was drawn for the study usingproportionate stratified sampling techniques. A researcher developed questionnaires titled ‘‘Communication Patterns Questionnaire (CPQ)’’, ‘‘Leadership Styles Questionnaire (LSQ)’’ and ‘‘Organizational Climate Scale (QCS)’’ were used for data collection. The instruments were validated by three experts, two from the Department of Educational Management and Policy, and one from the Department of Educational Foundations, Nnamdi Azikiwe University. Cronbach alpha was used for a test of internal consistency of the instruments which yielded overall co-efficient values of 0.80, 0.82 and 0.82 for CPQ, LSQ and OCS respectively. The researcher together with four research assistants collected data for the study using the direct approach method and 97% return was recorded. Pearson Product Moment Correlational Coefficient was used to answer the research questions 1-4 and t-test of correlation to test hypotheses 1-4, while multiple regression was used to answer research question 5 and test hypothesis 5. The findings of the study revealed among others that downward and horizontal communication patterns of administrators have strong positive relationship with organization climate. Further results indicted that democratic leadership style of administrators has strong positive relationship with organizational climate in public universities South East, Nigeria. It was also revealed that all dimensions of communication patterns and leadership styles of administrators have significant relationship with organizational climate in South East, Universities, Nigeria. Based on the findings, it was recommended among others that university management should organize training programmes in forms of annually or quarterly conferences, seminars, short-courses and workshops to enable administrators acquire skills and knowledge of applying communication patterns and leadership styles to create positive organizational climate.
Higher education is the post secondary level of education that enables individuals to gain knowledge and acquire skills to improve their sources of livelihood and also contribute to the development of the society. It also inculcates sound moral values and character that promotes peaceful coexistence of individuals in the society. Federal Republic of Nigeria (2013) noted that higher education is the education given after post basic education in institutions such as Colleges of Education, Monotechnics, Polytechnics, Universities and other specialized institutions such as Colleges of Agriculture, School of Health and Technology and the National Teachers’ Institutes (NTI). The focus of this study is on university.
University is an institution of higher learning where people study to acquire knowledge, shape their character and obtain degrees in different disciplines. Tofi, Agada and Okafor (2020) opined that university is the foremost tertiary institution in Nigeria with responsibility for equipping people with knowledge and skills to undertake tasks and employment functions which are necessary for transformation of societies. The authors added that the functions of university in Nigeria include: teaching, research, production of texts, certification, storage and retrieval of knowledge, community service and enlightenment service. Universities offer opportunity for people to study at an undergraduate level for first degrees and at postgraduate level for advanced degrees. Similarly, Asuquo and Ekpoh (2020) opined that as the apex of education, every university is expected to generate knowledge, ideas, skills and disseminate same through teaching, learning, research and community services.
There are public and private universities in Nigeria which are regulated by National Universities Commission. The focus of the study is on the public universities which are established, financed and managed by State or Federal Government. Akpakwu and Okwo (2014) noted that the State and Federal Universities in Nigeria are composed of members of Governing Council, Vice-Chancellors, Principals officers, Administrators (Deans and Heads of Departments (HODs), academic and non-academic staff. The administrators control the daily activities of academic and non-academic. The university administrators inform and clarify members of staff of their job responsibilities and expectations through communication.
Communication is the act of disseminating information, passing message and expressing feelings among two or persons. According to Akarika, Umoren and Okon (2021), communication is an expression of thoughts, feelings, ideas and messages from the sender to the receiver through verbal, non-verbal, written and non-written forms. It is a process by which individuals exchange information, share ideas, provide facts, express their thoughts, feelings and values in a given setting. University administrators disseminate information and influence the activities of members of staff through different communication patterns.
Communication patterns are the channels and strategies employed by workforce of an organization in passing messages, sharing ideas and feelings among each other. According to Weldeghebriel, Mberia and Ndavula (2019), communication patterns deal with how information flows for smooth and better functioning of an organization. Communication patterns are techniques for creating, sending, and receiving information in the workplace. Fiel-Miranda and Miranda (2019) defined communication patterns as the ways of transmitting ideas, facts, thoughts, feelings and values between two or more persons. It is the structure in which information flow in an organization. Contextually, communication patterns are the sets of lines or flows of information by words, writing, symbols, body languages and other mediums. Several scholars identified communication pattern as follow: upward, downward and horizontal patterns (Badau, 2018; Joda, 2022, Akarika, Umoren and Okon, 2022; Uwandu, Udo-Anyanwu and Okorie, 2022). The focus of the study is on downward and horizontal patterns of communication.
Downward communication pattern is the flow of information from superiors to subordinates in an organization. Job descriptions, policies and goals of an organization are made known to subordinates through downward communication pattern. Ogunola and Akporaro (2015) asserted that when managers, supervisors, and team leaders communicate with the employees that are directly under them, downward communication is used. Continuing, they stressed that it is used to assign goals, provide job instructions, inform employees of policies and procedures, point out problems that need attention, and offer feedback about performance. The administrators who send letters to lecturers to informing them of deadline for lectures delivery and commencement of examinations have applied downward communication pattern. Badau (2018) pointed out that university leaders, from central office administrators to building-level administrators, communicate downward to members of academic and non-academic staff through speeches, messages in University bulletins, University board policy manuals, and school procedure handbooks. They added that the types of messages transmitted through downward pattern of communication are job instructions, job rationales and practices information, feedback and indoctrination. Some of the information communicated downward could be discussed and disseminated among staff of the same level through horizontal communication pattern.
Horizontal communication pattern is the style of exchanging information among members of staff across the same level or rank in an organization. Joda (2022) noted that horizontal communication is the transmission of information between people, divisions, departments or units within the same level of organizational hierarchy. Horizontal communication pattern helps to improve coordination between departments in the university. Badau (2018) noted that information disseminated through horizontal communication pattern is basically for coordination to tie together activities within or across departments on a single school campus or within divisions in a school-wide organisational system. Horizontal communication pattern takes place, when there is exchange of information among Heads of Departments, Divisional Heads and Unit Heads among others. Hee, Qin, Kowang, Husin and Ping (2019) asserted that horizontal communication pattern is useful in coordinating the activities of different departments in an organization. They added that it contributes in developing stronger relationship among staff in both similar department and different departments in an organization. The flow of information in universities could be enhanced by the leadership style of administrators.
Leadership styles are strategies adopted by administrators to influence and control the efforts of staff towards attainment of set goals and objectives. Leadership styles are series of approaches adopted by management towards ensuring members of staff diligently execute their duties. Dzakpasu, Amankwah, Konin and Amanfo (2022) defined leadership styles as the patterns of the manager’s interaction or behaviour in guiding, structuring and facilitating activitiesand relationships in a school. Leadership styles are the behavioural patterns of operating the activities of an organization and influencing the efforts of members of staff to attain common goals. Narad, Kaitano and Lakhanpal (2020) definedleadership styles as the behavioural patterns that a leader adopt to influence and motivate the attitude of the followers to accomplish given objectives. Leadership styles are the peculiar ways of influencing the conduct of staff in the workplace. Operationally, leadership styles are the ways and approaches in which administrators provides direction, control and influence the activities of staff toward realising predetermined objectives. The leadership styles could inspire, demoralize or encourage the contribution of subordinates towards the attainment of set goals. Several scholars have outlined leadership styles as follows: democratic, autocratic and laissez-faires (Jideofor, 2022; Mohammad, Alam, Amin and Alam, 2019). This study focused on three leadership styles namely democratic, autocratic and laissez-faires because they influence the behaviour of staff in an organization.
The democratic leadership style is an approach of leading by participation and collaboration of subordinates. The university administrators who apply democratic leadership style seek the opinions of the subordinates before taking decisions on the affairs of the institutions. Achimugu and Obaka (2020) posited that the suggestions, recommendations, opinions and views of the subordinates who are affected by decisions are actively sought by administrators who apply democratic leadership style. They further asserted that democratic leaders encourage staff and students to participate actively, thereby making them feel engaged and motivated to attain predetermined goals and objectives of the institution. The democratic style of leadership encourages use of initiatives and promotes creativity as the inputs of lecturers are highly valued. Okoroma and Agbo (2022) posited that democratic leadership style encourages trust, promotes team work and cooperation among employees. They added that this leadership style makes workers to be motivated to do more as they are usually part of the entire process of reaching decision. The administrators who adopt democratic leadership style tend to treat members of staff with kindness, respect and fairness. The administrators who use threats to get things done have applied autocratic leadership style,
Autocratic leadership style is characterised by the use punishment, threat, rules and regulations to guide the conduct of staff in an organization. Ziduli, Molepo, Buka and Jadezweni (2018) pointed out that autocratic leaders do not consult members of the organization in the decision-making process; they set all policies, predetermine the methods of work, determine the duties of followers, specify technical and performance evaluation standards. Autocratic administrators dictate all activities and work procedures in an organization. Jideofor (2022) asserted that autocratic leadership style is a self-centred leadership approach in which the superiors provide clear expectations of what needs to be done, when it should be done and how it should be done. Administrators who adopt autocratic style of leadership issue orders and give directives that must be obeyed by subordinates without any question. Achimugu and Obaka (2020) averred that autocratic style of leadership often engenders anger, frustration, despair, and in extreme cases withdrawal from school activities. Under autocratic style of leadership, there is limited freedom because of the domineering control by the administrators. Autocratic leadership style of administrators is likely to shape organizational climate of the university.
Organizational climate is the perception of the staff about the norms, practices and expectations in the work environment. Ezinine and Ughamadu (2021) defined organizational climate as the behavioural pattern, structure, norms, values, and traditions of a college that distinguish it from other organizations. Organizational climate is the shared beliefs and values that guide the work behaviour of staff of an establishment. According to Bello and Oredein (2022), organizational climate is the norms, goals, values, interpersonal relationships, teaching, learning, management practices and structure of a workplace. Organizational climate is a set of characteristics, feelings and work norms which is created from the way an organization deals with its members. Operationally, organizational climate is core sets of norms, shared values and perceptions that influence the thoughts and actions of staff in the workplace.
The rapid demand for university education without corresponding leadership styles and communication patterns to build a favourable organizational climate creates the problem of institutional effectiveness in Nigeria. Some university administrators tend to disengage members of staff from making suggestions regarding tasks to be done for attainment of set organizational goals. This is buttressed by the observation of Ndukwe, Ukeje and Onele (2016) which indicated that some university administrators apply undemocratic leadership style by not only denying members of staff the opportunity to participate in decision/policy making but force them to complete tasks against their wish. They added that this has created organization climate of disloyalty and distrust which tend to leads to formation of coalitions and cliques among staff in public universities in South East, Nigeria. Some administrators tend to be too harsh to staff and also demonstrate strictness by insisting on total compliance to lay down rules and procedures in public universities in South East, Nigeria.
There tends to be gap in the flow of information from the top-down and the bottom-up as it appears that communication from bottom-up is considered relevant only when problematic situation arises in public universities in South East, Nigeria. Badau (2018) observed that some administrators fail to respond when staff members bring up information or problems in Nigeria Universities. The author further noted that failure of university administrators to respond to request of members of staff will ultimately result in communication gaps. The communication gaps tends to make subordinates feel under-valued and left out in the affairs of universities which breed gossips, rumours and distrust that create unhealthy organizational climate. Nebo, Nwankwo and Okonkwo (2015) noted that the constant delay in accessing information by staff of universities in South East, Nigeria seems to create unfavourable organizational climate. This background prompted the investigation into communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria.
Statement of the Problem
The hostile, unsupportive and unhealthy atmosphere of some public universities in South East is probably due to untimely dissemination of information, closed-minded leadership behaviours of the university administrators and their leadership styles of ignoring of staff’s suggestions on crucial matters which breed misunderstanding and confrontation. Inputs of some lecturers that tend to be sought during decision-making process appear to be hardly taken into considerations before deciding on university affairs in South East, Nigeria. Communication channels put by in place by some administrators tend to distract, interrupt and impede the flow of information from bottom-up in public universities in South East, Nigeria. Some administrators seem to be bossy, harsh and rely on the use threats to get work done by subordinates.
The hostile nature of some universities atmosphere in South East, Nigeria may be connected to communication gaps and rigid leadership behaviour of university administrators. The communication gaps could be associated with rumours and confusion in universities in South East, Nigeria. Some lecturers who are not well communicated about their roles by administrators are more likely to misunderstand their job requirements and expectations which undermine the success of the universities. The negative reactions of lecturers to the breakdown in communication in some universities in South East have somehow been reflecting in their absenteeism, low team spirit, grudges and poor interpersonal relationship with administrators. This prompted this study to investigate communication patterns and leadership styles of administrators as correlates of organizational climate in south-east universities.
Purpose of the Study
The study determined the communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. Specifically, it determined
Downward communication pattern of administrators as correlates of organizational climate in South East, Universities.
Horizontal communication pattern of administrators as correlates of organizational climate in South East, Universities.
Democratic leadership style of administrators as correlates of organizational climate in South East, Universities.
Autocratic leadership style of administrators as correlates of organizational climate in South East, universities.
Communication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria
Research Questions
The following research questions guided the study:
What is the relationship between downward communication pattern of administrators and organizational climate in South East, Universities?
What is the relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities?
What is the relationship between democratic leadership style of administrators and organizational climate in South East, Universities?
What is the relationship between autocratic leadership style of administrators as correlates of organizational climate in South East, universities?
What is the relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria
Hypotheses
The following null hypotheses were tested at 0.05 level of significance:
There is no significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
There is no significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
There is no significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
There is no significant relationship between autocratic leadership style of administrators as correlates of organizational climate in South East, universities.
There is no significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Methods
Correlation research design was adopted for this study. According to Nworgu (2015), this type of study seeks to establish what relationship exists between two or more variables. This design is appropriate since the study sought to collect data from respondents in order to investigatecommunication patterns and leadership styles of administrators as correlates of organizational climate in South East, Universities, Nigeria. The study was conducted in South East, Nigeria which is bounded in the east by Benue and Cross River States, in the west by Delta State, in the North by Kogi State and in the South by Akwa Ibom and Rivers States. South East Nigeria has five states namely; Abia, Anambra, Ebonyi, Enugu and Imo States.
The population of the study comprised 749 administrators in public universities in South East, Nigeria. The sample for the study comprised 300 administrators drawn using proportionate stratified sampling technique. The sample size was 40% of the population of the study.
Three sets of instruments titled Communication Patterns Questionnaire (CPQ), Leadership Styles Questionnaire (LSQ) and Organizational Climate Scale (QCS) were used to collect data. The first instrument titled CPQ was developed by the researcher from literature review and consultation of experts in the field of education. The instrument which measured communication patterns contains 14 items spread two clusters (1-2). Cluster 1 contained 7 items on downward communication pattern and Cluster 2 contained 7 items on horizontal communication pattern. The second instrument titled LSQ was developed by the researcher from literature review and consultation of experts in the field of education. The instrument which measured leadership styles contained 19 items spread three clusters (I-II). Cluster I contained 10 items on democratic leadership style and Cluster II contained 9 items on autocratic leadership style. The third instrument titled OCS was adopted from Pena-Suarez, Muniz, Campillo-Alvarez, Fonseca-Pedrero and Garcia-Cueto (2013).The instrument contained 25 items which measured organizational culture. The items of the three sets of instruments are placed on a 4-point rating of Strongly Agree (SA), Agree (A), Disagree (D) and Strongly Disagree (SD) weighted 4, 3, 2 and 1 respectively.
The instruments were subjected to face validation by three experts, two in the Department of Educational Management and Policy, and one in Measurement and Evaluation in the Department of Educational Foundations, all in the Faculty of Education, Nnamdi Azikiwe University, Awka. The researcher presented the title, purpose of the study, research questions and hypotheses with a copy of the questionnaires to the three experts and requested them to examine and scrutinize the items in terms of relevance, suitability, clarity of instruction and content coverage. The experts suggested among others that leading statements should be provided in all clusters and some items should be restructured. Their suggestions were used to produce the final version of the instrument. The reliability of the instruments were ascertained through Cronbach alpha. The internal consistency coefficient values of 0.81 and 0.79 were obtained for Cluster 1 and 2 of CPQ with overall reliability coefficient value of 0.80. On the other hand, the internal consistency coefficient values of 0.84 and 0.80 were obtained for Cluster I and II of LSQ with overall reliability coefficient value of 0.82, while the coefficient obtained for OCS was 0.82.
The researcher with the help of four research assistants who are lecturers in public universities in South East administered copies of the questionnaires to the respondents through a direct approach. A total of 300 copies of the questionnaires were distributed and 291 were properly filled and successfully retrieved indicating 97% return rate. The copies of the questionnaires distributed, duly filled and successfully retrieved were used for data analysis. Data collected were analyzed using Pearson’s Product Moment Correlation Coefficient to answer the research questions 1-6, t-test of correlation to test the hypotheses 1-8 and multiple regression to answer research question 9 and test hypothesis 9. For decision on the research questions, the coefficient r and the size of the relationship was interpreted using the correlation coefficient by Alsagr (2021), as follows
Coefficient Relationship
.00- .19 Weak correlation
.20- .39 Fair correlation
.40- .69 Moderate correlation
.70- .89 Strong correlation
.90- .1.00 Very strong correlation
In taking decisions on the null hypotheses, if p-value is equal to or less (≤) than significant value of .05, the null hypothesis was rejected, but if p-value is greater than (>), the significant value of .05 the null hypotheses was accepted.
Results
Research Question 1: What is the relationship between downward communication pattern of administrators and organizational climate in South East, Universities?
Variables
N
Downward Communication Pattern
Organizational Climate
Remarks
Downward Communication Pattern
291
1.00
.759
Strong Positive Relationship
Organizational Climate
291
.759
1.00
Table 1: Pearson (r) on Relationship Downward Communication Pattern of Administrators and Organizational Climate
Result in Table 1 revealed that Pearson’s correlation coefficient (r) of .759 was obtained. This showed that there is strong positive relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This indicated that an improvement in downward communication pattern of administrators will contribute to positive organizational climate.
Research Question 2: What is the relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities?
Variables
N
Horizontal Communication Pattern
Organizational Climate
Remarks
Horizontal Communication Pattern
291
1.00
.715
Strong Positive Relationship
Organizational Climate
291
.715
1.00
Table 2: Pearson (r) on Relationship Horizontal Communication Pattern of Administrators and Organizational Climate
Table 2 indicated that a Pearson’s correlation coefficient (r) of .715 was obtained. This showed that there is strong positive relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This indicated that increase in horizontal communication pattern of administrators will lead to better organizational climate.
Research Question 3: What is the relationship between democratic leadership style of administrators and organizational climate in South East, Universities?
Variables
N
Democratic Leadership Style
Organizational Climate
Remarks
Democratic Leadership Style
291
1.00
.818
Strong Positive Relationship
Organizational Climate
291
.818
1.00
Table 3: Pearson (r) on Relationship Democratic Leadership Style of Administrators and Organizational Climate
As shown in Table 3, Pearson’s correlation coefficient (r) of .818 was obtained. This showed that there is strong positive relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This indicated that improvement on the democratic leadership style of administrators will contribute to better organizational climate.
Research Question 4: What is the relationship between autocratic leadership style of administrators and organizational climate in South East, Universities?
Variables
N
Autocratic Leadership Style
Organizational Climate
Remarks
Autocratic Leadership Style
291
1.00
.309
Fair Positive Relationship
Organizational Climate
291
.309
1.00
Table 4: Pearson (r) on Relationship Autocratic Leadership Style of Administrators and Organizational Climate
Table 4 indicated that a Pearson’s correlation coefficient (r) of .309 was obtained. This showed that there is fair positive relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This indicated that autocratic leadership style of administrators will contribute to fair organizational climate.
Research Question 5: What is the relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria?
Model
R
R Square
Adjusted R Square
Std. Error of the Estimate
Remarks
1
.876
.767
.762
.283658
Strong
Table 5: The Summary of Multiple Regression Analysis on Communication Patterns and Leadership Styles of Administrators as Correlates of Organizational Culture
Table 5 showed that correlation coefficient of simple regression analysis is .876 with a coefficient of determination of .767. This shows that 76.7% variation in organizational Climate can be attributed to communication patterns, leadership styles of administrators. The regression Coefficient r of .876 indicated that there is strong positive relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Hypothesis One: There is no significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
Table 6: The Summary of t-test of Correlation on the Significant Relationship between Downward Communication Pattern of Administrators and Organizational Climate
Variables
N
Downward Communication Pattern
Organizational Climate
P-Value
∞
Remark
Downward Communication Pattern
291
1
.759
.000
.05
Rejected
Organizational Climate
291
.759
1
Table 6 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities.
Hypothesis Two: There is no significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
Table 7: The Summary of t-test of Correlation on the Significant Relationship between Horizontal Communication Pattern of Administrators and Organizational Climate
Variables
N
Horizontal Communication Pattern
Organizational Climate
P-Value
∞
Remark
Horizontal Communication Pattern
291
1
.715
.000
.05
Rejected
Organizational Climate
291
.715
1
The result presented in Table 7 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities.
Hypothesis Three: There is no significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
Table 8: The Summary of t-test of Correlation on the Significant Relationship between Democratic Leadership Style of Administrators and Organizational Climate
Variables
N
Democratic Leadership Pattern
Organizational Climate
P-Value
∞
Remark
Democratic Leadership Style
291
1
.818
.000
.05
Rejected
Organizational Climate
291
.818
1
The result presented in Table 8 revealed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities.
Hypothesis Four: There is no significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities.
Table 9: The Summary of t-test of Correlation on the Significant Relationship between Autocratic Leadership Style of Administrators and Organizational Climate
Variables
N
Autocratic Leadership Pattern
Organizational Climate
P-Value
∞
Remark
Autocratic Leadership Style
291
1
.309
.000
.05
Rejected
Organizational Climate
291
.309
1
Table 9 showed that the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities.
Hypothesis Five: There is no significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Table 10: The Summary of Multiple Regression Analysis on Communication Patterns and Leadership Styles of Administrators as Correlates of Organizational Climate
Predictor
R
R2
F
P-value
Remark
Communication Patterns and Leadership Styles
.876
.767
158.856
.000
*S
*Significant
As shown in Table 10, the multiple regression coefficient (R) is .876 while the R2 is .767 showing that communication patterns and leadership styles of administrators make 76.7% contribution to the variance organizational climate. The F (1/291) =158.556 and the p-value of .000 is less than .05. Therefore, since the p-value is less than the stipulated .05 level of significance, the null hypothesis was rejected. Therefore, there is significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria.
Discussion
The result of the study indicated that there is strong positive relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This is in conformity with the finding of Thet and Htarr (2020) which indicated that there was positively strong relationship between principals’ downward communication pattern and school climate. The agreement in findings could be associated with the fact that the two studies were conducted in educational institutions where administrators give instructions and provide directions using downward communication pattern. This is in disagreement with the finding of This contradicted the finding of Sapian, Abdullah, Ghani, Abdullah and Omar (2019) which indicated that there was moderate relationship between principals’ downward communication pattern and school climate. The difference in geographical locations where there are different policies guiding downward communication pattern. This finding is explained by the fact that downward communication pattern is a means of providing instructions and disseminating information on policies, rules and work procedures enable subordinate become aware of their job roles and expected behaviour contribute to strong organizational climate. Downward communication pattern is strongly correlated with organizational climate due to the fact that it helps to keep members of staff up-dated and well-informed of tasks to be done and how to execute the tasks. The university administrators through downward communication pattern delegate duties and instill a sense of responsibilities to subordinates which contribute ton strong organizational climate.
Further result indicated that there is significant relationship between downward communication pattern of administrators and organizational climate in South East, Universities. This is in line with the finding of Thet and Htarr (2020) which revealed that there was significant relationship between principals’ downward communication pattern and school climate. The university administrators give order and directives to the subordinates through downward communication pattern to ensure uniformity and compliance to standard mode of operations which explain the significant relationship with organizational climate. The mission and values of universities shared with members of staff through downward communication pattern enable them understand the expected attitude towards achieving the values which thereby create favourable organizational climate.
It was revealed that indicated that there is strong positive relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This is in agreement with the finding of Lannes (2021) which showed a strong positive correlation between organizational horizontal communication and organizational climate. Horizontal communication pattern which ensures unity of purpose among departments or teams at the same level in universities could explain the strong relationship with organizational culture. Members of staff with the same job title could work together to achieve interdependent goals through horizontal communication pattern. Some departments who are dependent on one another for vital information in executing tasks could create strong organizational climate through horizontal communication pattern. The opportunity in which horizontal communication pattern provides for staff at the same level to communicate directly without going through the university administrators could account for the strong relationship with organizational climate.
Further finding showed that there is significant relationship between horizontal communication pattern of administrators and organizational climate in South East, Universities. This affirmed the finding of Sidiropoulou (2021) which showed a significant correlation between organizational horizontal communication and organizational climate. Horizontal communication pattern which facilitates information sharing and task coordination between departments or units could account for the significant relationship with organizational climate.
The finding of the study indicated that there is strong positive relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This supported the finding of Zamin and Hussin (2021) which showed there was a strong positive relationship between democratic leadership style and work climate. This is also in line with the finding of Barnova, Trelova, Krasna, Benova, Hasajova and Gabrhelova (2022) which indicated democratic leadership style has strong correlation with school climate. The agreement in the findings of the studies could be connected to the fact that the two studies were conducted in educational institutions. This finding is probably due to the fact that democratic leadership style which empowers subordinates to participate in decision-making process could make them feel valued and thereby create strong and healthy organizational climate. Open discussion and sharing of new idea encouraged by administrators who apply democratic leadership style lead to feeling of trust, loyalty and team cohesion could be connected with the strong relationship with organizational climate. Members of staff feel more involved, committed and inspired to take action that foster healthy organizational climate through their inputs and ideas solicited by democratic administrators.
Further result showed that there is significant relationship between democratic leadership style of administrators and organizational climate in South East, Universities. This is in consonance with the finding of Barnova, Trelova, Krasna, Benova, Hasajova and Gabrhelova (2022) which showed democratic leadership style has significant correlation with school climate. University administrators who apply democratic style inspire trust and respect among subordinates which could account for the significant relationship with organizational climate. University administrators who apply democratic leadership style delegate responsibilities, foster participatory management and team work which help to build strong organizational climate.
The result of the study indicated that there is fair positive relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This agreed with the finding of Zamin and Hussin (2021) which revealed that there was a fair positive and significant relationship between autocratic leadership style and work culture. This disagreed with the finding of Philip, Ibrahim and Yussof (2020) which revealed that there exist weak relationship between autocratic leadership style and organizational climate. The difference in geographical location could explain the disagreement in findings. The autocratic administrators who deprive subordinates the opportunities to make inputs and provide feedback on the affairs of university lead to feeling of mistrust and this breeds misunderstanding which could explain the fair relationship with organizational climate. The absolute control over subordinates by administrators who apply autocratic leadership impair creative ideas and inputs that tend to lead to physical confrontation which could contribute to the fair relationship with organizational climate. Autocratic administrators fail to value the suggestions of subordinates decrease their morale and create unfair organizational climate.
Further finding showed that there is significant relationship between autocratic leadership style of administrators and organizational climate in South East, Universities. This refuted the finding of Philip, Ibrahim and Yussof (2020) which showed that there was no significant relationship between autocratic leadership style and organizational climate. This disagreed with the finding of Ngoma, Sakakombe and Kabeta (2019) which indicated that the relationship between autocratic leadership style and school climate was not statistically significant. This disagreement could be attributed to the fact that the studies were conducted in different levels of education where the school administrators have different qualifications and experience that guide their use of autocratic leadership style to shape the school climate.
It was showed that there is strong positive relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria. This supported the finding of Witarini and Sriathi (2020) which showed that there is joint strong relationship between leadership styles, effective communication and organizational climate. This finding is explained by the fact that communication patterns and leadership styles of administrators determine the social norms, values and expected behaviour that forms the organizational climate of universities. The interaction of administrators with subordinates, decision-making process as well as work procedures which are instrumental in creating strong organizational climate is determined by the communication patterns and leadership styles in universities.
Further result showed that there is significant relationship between communication patterns, leadership styles of administrators and organizational climate in South East, Universities, Nigeria. This agreed with the finding of Witarini and Sriathi (2020) which showed that there is significant relationship between leadership styles, effective communication and organizational climate. This finding is explained by the fact that the flow of information determined by communication patterns of administrators as well as their leadership styles which influence the work behaviour of staff could significantly create the organizational climate of universities.
Conclusion
Based on the findings, it was concluded that the communication patterns and leadership styles of administrators have positive and significant relationship with organizational climate in South East, Universities. Communication patterns and leadership styles of administrators help to convey information about core values, mission and expected behaviour that create organizational culture of universities. It is the patterns of communication and styles of leadership that could inspire open discussion, good interpersonal relationship, teamwork and honest feedback that strongly shape the organizational culture of universities.
Recommendations
Based on the findings of the study, the following recommendations were made:
University management should formulate programme and modalities that encourage downward communication pattern by creating innovative channels for timely dissemination of information to members of staff and students for healthy organizational climate.
University council should create flowchart that provide details of communication between departments or units with regard to frequency and mode of communication which will foster horizontal communication pattern and strongly improve organizational climate.
University administrators should practice democratic leadership style by encouraging open communication and friendly environment that embolden subordinates to express how they think and feel things could be done to strongly create healthy organizational climate.
University administrators should modify their autocratic leadership style by considering the inputs of subordinates in operation of daily affairs to create positive organizational climate.
University management should organize training programmes in forms of annually or quarterly conferences, seminars, short-courses and workshops to enable administrators acquire skills and knowledge of applying communication patterns and leadership styles to create positive organizational climate.
References
Achimugu, L. & Obaka, H.P. (2020). Influence of principals’ leadership styles on senior secondary school students’ achievement in Chemistry. Science Education International, 30(2), 92-96.
Akarika, D.C., Umoren, P.E. & Okon, E.U. (2021). Organisational communication climate and employee’s job performance in Cross River University of Technology, Nigeria. International Journal of Social Sciences and Management Review, 4(6), 44-57.
Akpakwu, O.S. & Okwo, F.A. (2014). Politics and the appointment of Council members, Vice Chancellors and other Principal Officers in Federal and State Universities in the North Central States of Nigeria. Journal of Education and Practices, 5(23), 12-20.
Alsagr, A. M. (2021). Remarks on the use of Pearson’s and Spearman’s correlation in assessing relationships in ophthalmic data. African Vision and Eye Health, 80(1), 1-10.
Asuquo, M.E. & Ekpoh, U.I. (2020). Leadership and institutional effectiveness of Federal Universities in South-South, Nigeria. African Journal of Educational Foundations, 2(1), 1-12.
Badau, K.M. (2018). Administration of universities and channels of communication in Nigeria. Arts and Humanities Open Access Journal, 2(5), 300-306.
Barnova, S., Trelova, S., Krasna, S., Benova, E., Hasajova, L. & Gabrhelova, G. (2022). Leadership styles, organizational climate and school climate openness from the perspective of Slovak Vocational school teachers. Societies, 12(6), 192-107.
Bello, E.O. & Oredein, A.O. (2022). School climate, principals’ managerial styles and organizational commitment among junior secondary school teachers in Oyo State, Nigeria. International Journal of Research-Granthaalayah, 10(7), 51-69.
Dzakpasu, R.K., Amankwah,F., Konin, D. & Amanfo, B.A. (2022). Leadership styles of head teachers’ and job satisfaction perceived by Ghanaian public basic school teachers. African Journal of Educational Management Teaching and Entrepreneurship Studies, 3(1), 10-21.
Ezinine, R.U. & Ughamadu, U. (2021). Organizational climate as a predictor of lecturers’ job performance in colleges of education in south East States, Nigeria. Journal of Educational Research and Development, 4(1), 10-16.
Federal Republic of Nigeria (2013). National policy on education (6th Ed.). Lagos: NERDC Press.
Fiel-Miranda, J.L. and Miranda, A.T. (2019). Level of effectiveness of the organizational communication patterns of Lyceum De Cebu, Philippines: Bases for enhancement. Journal of Organizational Culture, Communications and Conflicts, 23(1), 1-26.
Hee, O.C., Qin, D.A.H., Kowang, T.O., Husin, M.M. and Ping, L.L. (2019). Exploring the impact of communication on employee performance. International Journal of Recent Technology and Engineering, 8(3), 654-658.
Jideofor, E.N. (2022). Influence of principals’ leadership styles on teachers’ job satisfaction in secondary schools in Nnewi Education Zone of Anambra State. Journal of Educational Research and Development, 5(1), 257-266.
Joda, M. (2022). Impact of communication patterns on the effective management of organizations (A study of Ministry of Health, Maiduguri, Borno State). International Journal of Public Policy and Administrative Studies, 11(5), 1-18.
Lannes, H. (2021). Organizational communication patterns, organizational climate and organizational effectiveness.Under graduate Journal of Psychology, 31(1), 32-39.
Mohammad, T.I.Y., Alam, J., Amin, M.R. & Alam, J. (2019). The impact of autocratic, democratic and lasissez-faire leadership styles on the success of the organization: A study on the different popular restaurants of Mymensingh, Bangladesh. Canadian Journal of Business and Information Studies, 1(6), 28-38.
Narad, A., Kaitano, N.H.D. & Lakhanpal, S. (2020). Leadership styles and organizational climate as predictors of teacher effectiveness in secondary schools. European Journal of Molecular & Clinical Medicine, 7(7), 3446- 3456.
Ndukwe, C., Ukeje, I.O. & Onele, J.C. (2016). Leadership styles and the politics of institutional management of state-owned universities in Nigeria: Empirical evidence from EBSU, South-Eastern Geo-Political Zone, Nigeria. Global Journal of Politics and Law Research, 4(5), 97-110.
Nebo, C.S., Nwankwo, P.N. & Okonkwo, R.I. (2015). The role of ffective communication on organizational performance: A study of Nnamdi Azikiwe University, Awka. Review of Public Administration and Management, 4(8), 131-148.
Ngoma, C., Sakakombe, L. & Kabeta, R. (2019). Headteachers’ leadership styles and school climate: Perspectives of head teachers and teachers. International Journal of Science and Research, 9(9), 1241-1246.
Nworgu, B.G. (2015). Education research: Basic issues and methodology (3rd ed.). Enugu: University Trust Publishers.
Ogunola, A.A. & Akporaro, A.C. (2015). The relationship between organizational communication patterns and job performance of employees of selected Nigerian Brewing Industries. Information and Knowledge Management, 5(2), 85-91.
Okoroma, N.S. & Agbo, L.O. (2022). Influence of principals’ leadership styles on job performance of teachers in public senior secondary schools in Etche and Obio/Akpor Local Government Areas of Rivers State. International Journal of Social Science and Management Studies, 1(3), 1-13.
Philip, E., Ibrahim, D. & Yussof, K.Y.S. (2020). Leadership style and organizational climate at a selected government agency in Kota Kinabalu, Sabah. Journal of Borneo Social Transformation Studies, 6(1), 43-57.
Sapian, N.R.B., Abdullah, R.B.B., Ghani, M.F.B., Abdullah, Z. & Omar, I.M.B. (2019). The relationship between principals’ communication patterns and school climate. Advances in Social Science, Education and Humanities Research, 4(1), 197-205.
Sidiropoulou, M. (2021). Principals’ communication patterns and school climate. International Journal of Current Research, 13(7), 18161-18164.
Thet, N.O. & Htarr, H.W. (2020). Relationship between principals’ communication patterns and school climate.Journal of Education and Human Resources, 1(1), 1-11
Tofi, S.T., Agada, E.O. & Okafor, C.J. (2020). Utilization of digital reference resources and services by postgraduate students in University Libraries in Benue State, Nigeria. International Journal of Research and Innovation in Social Science, 4(6), 72-84.
Uwandu, L.I., Udo-Anyanwu, A.J. & Okorie, O.N. (2022). Participative management and effective communication as predictors of job performance of library staff in Federal Universities in South East Geo-Political Zone of Nigeria. Library Philosophy and Practice, 6(7), 1-20.
Weldeghebriel, Z.F., Mberia, H.K. & Ndavula, J. (2019) Influence of communication patterns on employee performance in selected large manufacturing businesses in Eritrea. The International Journal of Humanities & Social Studies, 7(5), 24-31.
Zamin, S.A. & Hussin, F. (2021). Heads of departments leadership styles, work climate and organizational commitment enhance the job performance of University Lecturers. Journal of Contemporary Issues in Business and Government, 27(2), 1851- 1858.
Ziduli, M., Molepo, M., Buka, A.M. & Jadezweni, M.M. (2018). Leadership styles of secondary school principals: South African Cases. International Journal Educational Science, 22(1), 1-10.
Lucy L. Teves, PhD, RN (Orcid No. 0000-0003-0939-2824)
Joyce B. Bailo (Orcid No. 0009-0004-5068-7311)
Mark John E. Omandam (Orcid No. 0009-0005-5588-1452)
Abstract
The study explored the lived experiences of COVID-19 survivors in Surigao City. This qualitative study used Colaizzi’s (1978) descriptive phenomenology. The researchers have had their informant sourcing completed using the purposive and snowball sampling methods to find the twelve (12) people needed for this study. The researchers have utilized a researcher-made semi-structured interview in data generation. Eight core emergent themes developed from the seventeen cluster themes that emerged during data analysis using Colaizzi’s (1978) method to describe the lived experiences of COVID-19 survivors. The data analysis findings allowed for an in-depth description of the phenomenon’s lived experience. Even though treatments and a cure for COVID-19 are already available, the trauma it left behind remains, necessitating appropriate mental health intervention. However, comprehending survivors’ difficulties and psychological disturbances may aid mental health professionals in taking steps to mitigate their traumatic experiences. Consequently, the survivors may have varied experiences with COVID-19, yet they remain grateful, compassionate, and resilient despite their adversities.
Coronavirus Disease 2019 (COVID-19) has become a global issue due to its higher mortality rate and pandemic health crisis. According to Munawar and Choudhry (2021), healthcare systems and people must prepare medically and psychologically while the outbreak is still happening. However, a pandemic health crisis was inept in the Philippines, and no one prepared for the outbreak. A lot of medical frontliners died to save lives despiteuncertainty. According to World Health Organization (WHO) global figures, the COVID-19 death rate was 7% (Moradi et al., 2020).
Surigao City is in Mindanao, particularly in the Caraga region, and according to the Surigao City Planning Office (2022), the city’s total population is 171, 107 based on a 2020’s survey. In addition, Surigao City is one of the places where the disease entered and continuously spread. Surigao City reported in 2020 that the disease had begun to spread and afflicted several people. Based on the statistical data given, out of 371 (0.22%) cases in the year 2020, 36 people died. Therefore, 335 have recovered from the disease. In 2021, the total confirmed cases increased by up to 5.8%; the total recovered cases were 2,323, and the number of deaths was about 169 out of the 2,513 (1.5%) confirmed cases. In 2022, from January to February, the number of deaths based on the cumulative data was 179 out of 2,711 (1.6%) cases, and 2,509 have recovered. The data shows that the cases have increased by 7.9% regardless of whether the patient had experienced symptomatic, was asymptomatic, or had gone through an intensive care unit (ICU) (City Health Office, 2022).
Due to the anxiety and spirituality underlying the pandemic, the novel coronavirus disease (COVID-19) impacts many facets of people’s lives. However, mainly on mental health (Rathakrishnan et al., 2022), the situation prompted the researchers to conduct this study to explore the lived experiences of COVID-19 survivors and how they were affected psychosocially.
Philosophical Underpinnings
This study was a phenomenological approach. Phenomenology study explores lived experiences to learn more about how individuals interpret those experiences (Ho & Limpaecher, 2022). Following data collection and analysis using phenomenological psychological reduction, descriptive phenomenological techniques make an effort to characterize the experiences lived through (Meyer, 2019). Husserl’s phenomenological approach, on the other hand, is the study of human beings at a deeper level through observing phenomena. It is a philosophy and a method of inquiry used to understand the lived reality of human beings at a conscious level (morrow, 2018). Similarly, Colaizzi’s (1978) descriptive phenomenology is a way of thoroughly understanding people’s lived experiences rather than conceiving or developing theories as it reveals the experience of the phenomenon studied.
Moreover, the researchers have also incorporated epistemology as a stance because the philosophy of knowing, epistemology, concerns how and from what sources information have gained. Regarding research, the researcher’s philosophical viewpoint on the world and knowledge significantly impacts how he or she interprets evidence. Hence, his or her philosophical position should be stated clearly from the beginning (Brown, 2022). In modern epistemology, phenomenology aids in defining the phenomena based on knowledge assertions, whereas phenomenology claims to gain first-person knowledge of the nature of consciousness through intuition (Smith, 2013). Equally important, an epistemological perspective provides a basis for predicting, describing, enabling, and deconstructing population-specific worldviews, expanding the body of knowledge that leads to a better understanding of qualitative research’s aim (Merriam, 2009, as cited by Hautly, 2020), as well as how you acquire and evaluate facts is heavily influenced by your understanding of knowledge and truth (Brown, 2022). Epistemology reflects researchers’ worldviews and guides how they conduct research (Cal & Tehmarn, n.d.). This premise is consistent with Husserl’s and Colaizzi’s phenomenology: gaining a conscious understanding of an individual’s lived experiences. For Colaizzi, using his method, people’s experiences can be consistently understood as it helps uncover authentic meanings (Wirihana et al., 2018). Moreover, the researchers chose Colaizzi’s phenomenology as it allows them to delve further into the lived experiences of COVID-19 survivors and explore their perspectives on the possible scenarios they have experienced.
Colaizzi’s (1978) seven-stage process also ensures a thorough examination, with each phase remaining true to the facts. The outcome is a succinct yet comprehensive explanation of the phenomenon under investigation, validated by the people who generated it. The method relies upon comprehensive first-person accounts of experience gathered through face-to-face interviews, written narratives, blogs, research diaries, and internet interviews (Morrow et al., 2015). Furthermore, Colaizzi’s phenomenological approach of seven steps refers to transcribing all the subject’s description; extracting significant statements; creating formulated meanings; building themes; developing a detailed description; identifying the fundamental structure of the phenomenon; and returning to participants for validation.
Methods and Materials
This study used a qualitative approach employing Colaizzi’s (1978) descriptive phenomenology to investigate and understand survivors’ life experiences, challenges, and well-being because of the Coronavirus Disease 2019. This method would also uncover the authentic experience of the phenomenon under research (Colaizzi, 1978). Through the colaizzi’s approach, the informants have shared their personal takes, perspectives, and situations, allowing the researchers to explore and assess these experiences extensively.
The researchers completed their informant sourcing using the purposive and snowball sampling methods to find the twelve (12) people needed for this study. The age range of all the informants in this study was 28 to 65. The researchers interviewed one (1) businessman, 65, and one (1) businesswoman, 55. One (1) government employee, one (1) MEPEO section manager, and eight (8) policemen and policewomen ranging in age from 28 to 35. Thus, the researchers interviewed five (5) men and seven (7) women in this study. Furthermore, purposive sampling is a technique in which the researchers select informants who must meet the criteria needed in the study. This approach was appropriate for phenomenological studies because the informants must have experienced a particular phenomenon. On the other hand, the snowball sampling approach has helped the researchers find the informants through referrals. Hence, the study chose the informants based on the following inclusion criteria:
1. Those that have been diagnosed with COVID-19;
2. Had been admitted at the hospital or admitted at COVID-19 facilities; and
3. Have fully recovered.
The researchers used a researcher-made semi-structured interview in data generation. The questions formulated aimed to understand the whole experience of the individuals within the current phenomenon. Probing questions served as manual questions to clarify and ensure the widespread points within the informants’ responses. Furthermore, the interviews began with small talk to build a rapport with each informant.
Results and Discussion
The data gathered was analyzed using the Colaizzi’s phenomenological approach:transcribing all the subject’s description, extracting significant statements, creating formulated meanings, building themes, developing an exhaustive description, identifying the fundamental structure of the phenomenon, and returning to participants for validation. Results are shown in the following tables:
Table 1 shows ThePsychological and Physiological Disturbances:Survivors’ psychological, emotional, and physical challenges have led to anxiety, fear, sadness, trauma, exhaustion, discomfort, and struggle.This theme was formulated out of the significant statements being extracted. The cluster themes formed are anxiety, fear, sadness, and trauma.
Reference Number
Formulated Meanings
Cluster Themes
Themes
A10
Avoiding social gatherings to prevent oneself from getting re-infected by the disease.
Anxiety
The Psychological and Physiological Disturbances: Survivors’ psychological, emotional, and physical challenges have led to anxiety, fear, sadness, trauma, exhaustion, discomfort, and struggle
B14
Persistent to be admitted to isolate oneself and prevent the disease from spreading inside the house and infecting loved ones.
C25
Anxious as to when one would recover.
D30
Anxious of being alone and having no one to talk to about what one’s going through.
D37
Having lots of thoughts because of the situation one was in.
F42
COVID has negatively affected the extraverts, as they get anxious in their surroundings.
F46
Initiated to distance oneself, thinking that people might feel disgusted.
G54
Tend to get more anxious about her hygiene.
I57
Having feelings of stress, hopelessness, and sadness when the swab test result was received.
I58
Having anxiety because, as seen on television, many people died due to COVID.
L71
Doesn’t like to talk about COVID-19 because it was so traumatizing that his brother died because of it.
L78
Disinfecting oneself with alcohol and wearing another set of clothes outside the house to avoid any trace of the virus.
A12
Not attending the mass out of fear of getting infected again.
Fear
A13
Afraid of losing one’s life because of COVID.
C24
Afraid of having physical contact with a stranger.
D29
Keeping all of your pain to yourself and not telling your family about your situation.
D31
Afraid that his family would feel frightened given the same experience he had with his brother.
D36
Afraid that someone would make a hurtful or humiliating remark after the recovery.
F44
Afraid that others would make a negative remark.
F47
Feeling ashamed and one’s self-esteem were affected due to how she perceived things, such as the rules that should be followed and what someone would think of her.
I60
Their car wash business was affected because no one wanted to have their car cleaned, afraid that they may get infected with the disease.
K67
Afraid to infect her children.
L77
Avoiding social interaction, even with friends, to avoid re-infection.
B18
Feeling sad that a COVID patient would be buried without the presence of relatives.
Sadness
C27
They were desperate to see their families because they were lonely.
J63
They were lonely because they were not allowed to go outside to prevent the virus from spreading.
K66
Felt sad when she found out that she tested positive for COVID.
L70
Had a traumatic experience with COVID-19 because his brother tested positive for the same diagnosis.
Trauma
C20
Having the feeling of discomfort and exhaustion because of the COVID symptoms.
Exhaustion
C22
Discomfort because of the sore throat.
D28
Having COVID symptoms was stressful.
Discomfort
D32
Doesn’t want to make his family worry hence, handling the symptoms for ten days without letting his family know about it.
Struggle
G51
Having a peculiar situation in which one cannot do the things she normally does.
G52
One’s outgoing personality suffers as a result of isolation.
K65
Had unidentified feelings and missed her loved ones.
K68
COVID-19 symptoms were difficult to handle.
L73
Having mental, emotional, and spiritual difficulties.
Table 2 shows the Vigilance of being the Carrier: The fear of disease transmission which has led to cautiousness, social responsibility, guilt, and sympathy.
A1
Protecting oneself against the disease through isolation.
Vigilance of being the Carrier:The fear of disease transmission which have led to cautiousness, social responsibility, guilt, and sympathy.
A6
Become more cautious.
A9
Not staying in the crowd to maintain social distancing.
B14
Insist on being admitted to isolation to prevent the disease from spreading inside the house and infecting loved ones.
B19
Become more cautious about one’s health.
B15
Showing concern and care for loved ones, thereby distancing oneself to prevent the virus from spreading.
Cautiousness
F43
Learning to adjust and distance oneself from others.
G55
Disinfecting oneself and changing of clothes before entering the house.
A3
Not afraid of losing income hence, closed the stores for the safety of everyone including their workers.
A4
Responsible enough to submit oneself and ask for medical professional help.
Social Responsibility
A5
Providing support to workers who were diagnosed with COVID-19.
E40
Submitting oneself to professional help can prevent the virus from spreading.
L72
Feeling guilty and blaming herself for his brother’s death.
L74
Questioning God about his brother’s death when it should have been her since she supposes that she was the carrier of the virus that infected her brother.
Guilt
B17
Showing care and sympathy with other patients who were unable to obtain their vital signs.
D33
Having sympathy for another patient who was unable to be isolated in a better facility.
Sympathy
G53
Showing more concern about others.
Table 3 illustratesSpirituality: The outcome of one’s isolation became a sense of connection where strengthening of faith results in a realization, trust, opportunity, and appreciation.
A11
Realizing that life is too short and putting one’s faith in God through praying.
Realization
Spirituality: The outcome of one’s isolation became a sense of connection where strengthening of faith results in a realization, trust, opportunity, and
D38
Realizing that life is too short and prevention is better than cure.
D39
Asking for God’s help and enlightenment.
F50
Realizing how beautiful life is and how it strengthens one’s relationship with God.
K69
Recognizing the importance of prayer and how it can help you by alleviating your dilemmas.
L75
She was able to recover because of her faith in God.
Faith
L76
Has a firm belief in God and believes that everything, including his brother’s death, has a purpose.
L80
Faith in God has become stronger.
B16
Knowing how to obtain one’s vital signs was beneficial.
I59
COVID has helped her relax.
Opportunity
I61
Considering how beneficial her isolation was, as it helped her relax and set things aside for the meantime.
F48
Appreciating the lessons COVID has taught.
Appreciation
F49
COVID provided time to reflect and appreciate life.
H56
COVID-19 taught to appreciate life.
L79
Appreciating how beautiful life is.
Table 4. Resiliency amidst COVID-19 Circumstance:The ability to adapt, accept and recover from the challenges, as well as the suffering and unpleasantness endured by the survivors, helps them gain resilience to face the trials.
L81
Her experience made her become stronger.
Resilience
Resiliency amidst COVID-19 Circumstance:The ability to adapt, accept and recover from the challenges
J64
The quarantine had an impact on his job and parental responsibilities.
Trial
Conclusion
The lived experiences of COVID-19 survivors varied from one patient to another, resulting in four (4) emerging themes such as psychological and physiological disturbances, vigilance of being the carrier, spirituality, and resiliency amidst COVID-19 circumstance. Even if treatments and vaccines for COVID-19 are now available, the trauma it left behind is still present.
Moreover, the survivors have not heard nor received negative remarks about them being COVID patients isolated in a facility, but their families did. The survivors chose not to react and understand the people who discriminated against their family. Some of the survivors also mentioned that they did not feel any discrimination from people but received COVID jokes from their friends after recovering from the disease and returning to work. Even so, they still considered it as a friendly joke only. Furthermore, some survivors became grateful because they were asymptomatic, while those who were symptomatic, survived and their faith in God became stronger. Consequently, the survivors may have varied experiences with COVID-19, yet they remain grateful, compassionate, and resilient despite their adversities.
Implication
The following are the implications in light of the findings and conclusions:
COVID-19 Survivors. The findings of this study would make it possible for them to be heard and understood. May this study serve as how they can be helped and attain acceptance from society. The idea would make it easier for survivors to live without fear of discrimination or prejudice.
Citizens. The results of this research would enlighten the public regarding the experiences of COVID-19 survivors and what they have endured while coping with the disease. The findings would also help them realize that insensitive COVID remarks are never acceptable, regardless of the addressee. Therefore, sensitivity, understanding, and empathy are required to reduce such acts.
Practitioners in the Medical and Mental Health Fields. This study’s findings serve as a primary source for determining the effects of COVID-19 on infected individuals. They would aid in the development of a mental health intervention plan.
Government.The findings of this study could provide them with the knowledge and information they may seek about mental health and help them understand the experiences of COVID-19 survivors and develop initiatives to prevent discrimination.
Psychology Students. The findings of this study would assist them in determining the effectiveness of mental health concerning the COVID-19 survivors’ experiences and eradicating the stigma.
Future Researchers. This study’s findings can serve as a foundation for future research. The results would also serve as a background or summary for topics related to COVID-19 and raise awareness of the struggles COVID-19 survivors confront.
Corpuz, J. C. G. (2021). Reflection: Spirituality during COVID-19. Journal of Pastoral Care &Amp; Counseling: Advancing Theory and Professional Practice Through Scholarly and Reflective Publications, 75(2), 133–134. https://doi.org/10.1177/1542305020985173
Jesmi, A. (2020). Lived experiences of patients with COVID-19 infection: A phenomenology study. Lived Experiences of Patients with COVID-19 Infection: A Phenomenology Study, 1–9. https://ljkzedo.ba/mgpdf/mg34/15_Jesmi_1247_A.pdf
Meyer, A. (2019). A Phenomenological Study of the Lived Experiences of Counseling Students in a Co-Facilitated Experiential Group. ScholarWorks@UARK. https://scholarworks.uark.edu/etd/3272
Moradi, Y., Mollazadeh, F., Karimi, P., Hosseingholipour, K., & Baghaei, R. (2020). Psychological disturbances of survivors throughout COVID-19 crisis: a qualitative study. BMC Psychiatry, 20(1). https://doi.org/10.1186/s12888-020-03009-w
Morrow, R., Rodriguez, A., & King, N. (2015, August 1). Colaizzi’s descriptive phenomenological method. CORE Reader. https://core.ac.uk/reader/30734430
Munawar, K., & Choudhry, F. R. (2021). Exploring stress coping strategies of frontline emergency health workers dealing Covid-19 in Pakistan: A qualitative inquiry. American Journal of Infection Control, 49(3), 286–292. https://doi.org/10.1016/j.ajic.2020.06.214
Qutoshi, S. B. (2018). Phenomenology: A Philosophy and Method of Inquiry. Journal of Education and Educational Development, 5(1), 215. https://doi.org/10.22555/joeed.v5i1.2154
Rathakrishnan, B., Singh, S. S. B., Yahaya, A., Kamaluddin, M. R., & Aziz, S. F. A. (2022). The Relationship Among Spirituality, Fear, and Mental Health on COVID-19 Among Adults: An Exploratory Research. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.815332
Romulo, S. G., & Urbano, R. C. (2022). Separation and Discrimination: The Lived Experience of COVID-19 Survivors in Philippine Isolation Centers. Illness, Crisis & Loss, 105413732210900. https://doi.org/10.1177/10541373221090019
Shaban, R. Z., Nahidi, S., Sotomayor-Castillo, C., Li, C., Gilroy, N., O’Sullivan, M. V., Sorrell, T. C., White, E., Hackett, K., & Bag, S. (2020). SARS-CoV-2 infection and COVID-19: The lived experience and perceptions of patients in isolation and care in an Australian healthcare setting. American Journal of Infection Control, 48(12), 1445–1450. https://doi.org/10.1016/j.ajic.2020.08.032
Son, H. M., Choi, W. H., Hwang, Y. H., & Yang, H. R. (2021). The Lived Experiences of COVID-19 Patients in South Korea: A Qualitative Study. International Journal of Environmental Research and Public Health, 18(14), 7419. https://doi.org/10.3390/ijerph18147419
Sun, N., Wei, L., Wang, H., Wang, X., Gao, M., Hu, X., & Shi, S. (2021). Qualitative study of the psychological experience of COVID-19 patients during hospitalization. Journal of Affective Disorders, 278, 15–22. https://doi.org/10.1016/j.jad.2020.08.040
Tee, M. L., Tee, C. A., Anlacan, J. P., Aligam, K. J. G., Reyes, P. W. C., Kuruchittham, V., & Ho, R. C. (2020). Psychological impact of COVID-19 pandemic in the Philippines. Journal of Affective Disorders, 277, 379–391. https://doi.org/10.1016/j.jad.2020.08.043
Upenieks, L. (2022). Religious/spiritual struggles and well-being during the COVID-19 pandemic: Does “talking religion” help or hurt? Review of Religious Research, 64(2), 249–278. https://doi.org/10.1007/s13644-022-00487-0
Wirihana, L., Welch, A., Williamson, M., Christensen, M., Bakon, S., & Craft, J. (2018). Using Colaizzi’s method of data analysis to explore the experiences of nurse academics teaching on satellite campuses. Nurse Researcher, 25(4), 30–34. https://doi.org/10.7748/nr.2018.e1516
ESE Theresa Esenohor, Yakubu Abubakar, Orogun E. Simeon
College of Education, Warri
Abubakar Yak & Co Chartered Accountants
College of Education, Warri
Abstract
This study examines the impact of directors’ remuneration on financial performance of selected quoted firms in Nigeria. The study has been conducted in different parts of the globe and in Nigeria with different findings which are mixed and inconclusive. The population of the study consists of ten (10) firms quoted on the Nigerian stock exchange as at 31st December 2021 out of which ten (10) firms were selected as samples for a period of Ten (10) years from 2012 to 2021 based on purposeful sampling technique. The study uses Correlation matrix and OLS regression as tools for analysis and adopted the correlational research design. The study shows that Directors’ remuneration has a positive significant impact on financial performance of quoted selected firms in Nigeria.
Keywords: Directors, Remuneration, Leverage.
Introduction
Director Remuneration plays an important role in firms especially it impacts on firm’s financial performance.Directors’ remuneration is the full package of compensation received by a director from a company. It is seen beyond the salary, but can also include bonus payments, stocks, options to buy stocks, and other benefits. Tax consequences can restrict the way directors’ remuneration is calculated based on relevant legislations imposed on Companies. According to Ab Razak (2014), Directors’ remuneration is the payment made for services or employment of directors on the board of a company or corporation. Directors may be compensated by fee, salary, and or use of the company’s property as an agreement between them and the company. However, the amount of remuneration cannot exceed the amount specified in the articles of association (AOA) as stated in company law. Akter (2020) opined that Directors` pay will certainly impact positively on firm performance if the payment mechanism effectively elicits/incentivizes the board to do so. Thus, a positive impact of pay on performance indirectly reflects whether directors are paid for performance. On the other hand, the high levels of an interrelation exist between and within the remuneration packages for CEOs and board of directors with the indicators of corporate performance. The results showed that performance indicators and remuneration packages are positively correlated with each other (Aslam, Haron& Tahir 2019). Empirical studies conducted on the Directors Remuneration and financial performance which include studies Herdan & Szczepanska (2011), Ab Razak (2014), Razali, Yee, Hwangi, Tak, & Kadri (2018), Akter, Ali, Abedin, & Hossain, (2020) of are largely foreign. Most of studies conducted in Nigeria to the best of our knowledge concentrated on insurance firms, deposit money banks and Hospitality firms which could not provide adequate evidence on the impact of Directors remuneration on financial performance as far as selected firms in the Consumer goods and oil and gas sectors are concerned. Those studies have provided mixed and inconclusive findings due to the data collected, methodology used and the industry used and to the best of our knowledge, among studies conducted in Nigeria, we have not seen a study that took into consideration the selected quoted firms from Consumer goods and Oil and gas sectors. To this end, this study attempts to fill the gap by examining the impact of Directors remuneration on financial performance of selected quoted firms of Consumer goods and Oil and gas sectors in Nigeria. The main objective of the study is to examine the impact of Directors Remuneration on financial performance of quoted selected firms in Nigeria. The Specific objective of the study are to determine the extent to which Directors remuneration impact on financial performance of quoted selected firms in Nigeria. In line with the specific objective, a hypothesis was formulated which is: HO1 Directors remuneration has no significant impact on financial performance of quoted selected firms in Nigeria.
Literature Review
Many studies have been conducted on the impact of Directors remuneration on financial performance. Herdan & Szczepanska (2011) opined the impact of Directors’ Remuneration and Companies’ Performance of Listed Companies in Poland and Uk. They said that companies size, accounting factor and market factor are three factors that affect CEO compensation.. They looked at the relationship between each of this factors and directors remuneration. Sample of companies listed on London Stock Exchange (LSE) and Warsaw Stock Exchange (WSE) for the period of 2007 – 2010. Data were collected through annual reports content analysis and announcement on websites of LSE and WSE. Linear regression was run on collected data. The results of the findings showed a positive correlation between directors’ remuneration and companies’ size in both British and Polish listed companies. There existed also a positive relationship between directors pay and companies performance. Ab Razak (2014) investigated the relationship between director’s remuneration, corporate governance structure and performance of a sample of 150 companies listed on the Bursa Malaysia from year 2008 until 2013. Sample was selected to provide matched-pair of government linked companies (GLCs) and non-government linked companies (non-GLCs), as it was anticipated that these group would have different governance structure, the key difference being government ownership. The result holds even when we control for company specific characteristic such as corporate governance, company size, leverage, director’s remuneration, board size and auditors. They used panel based regression model to examine the impact of government control mechanism on company performance using two important measurers. Accounting based measure was proxies by ROA and non-accounting based measured by Tobin’s Q. The result of the study showed a significant impact of government ownership on company performance after controlling for company specific characteristics. Lawrence (2020) examined the impact of directors’ remuneration on firms’ performance of Thirteen (13) commercial banks listed on the Nigerian Stock Exchange from 2010 to 2017. Descriptive Statistics, Correlation Matrix, and the Ordinary Least Square Regression Techniques were used in analyzing the related data set. The results of the study revealed that there is no significant relationship between directors’ remuneration (proxy as directors’ salary and bonus share) and firm’s performance in terms of shareholders’ value of Tobin Q, among listed banks in Nigeria. Razali, etal (2018) examined the Impact of Directors’ Remuneration and Firm’s Performance: A Study on Malaysian Listed Firm under Consumer Product Industry. Firm performances are measured by return on assets (ROA) and return on equities (ROE). A sample of 40Malaysian listed companies for the period of 2012to 2014 was employed. After controlling forboard size, CEO duality, firm size, firm age and leverage, the results of the study revealed that director remuneration has positive relationship with firm performance measured by ROA and ROE. The result also shows all variables affect firm performance differently. Ahmed, Bahamman, & Abdulkarim (2020) examined the effect of directors’ remuneration on financial performance of listed insurance companies in Nigeria. Data was gotten from annual reports and accounts of listed Insurance companies in Nigeria from 2012 to 2017. The Population of the study was all 28 insurance companies listed on the floor of the Nigerian stock exchange market, out of which 19 insurance companies were randomly selected as sample for the study. Data was analyzed using pooled OLS, fixed and random effects regression. It was found that directors’ remuneration is positively and significantly related to financial performance at 10% level of significance. On the interaction variables, it was found that the presence of more independent directors on the board strengthens the positive impact of directors’ remuneration on firm performance. Otekunrin etal (2018) studied the impact of Directors Compensation on firm performance using selected general insurance companies as a case study. Eight general insurance companies which were listed in Nigeria Stock Exchange (NSE) were used from 2009-2013. The time frame used considered the recapitalization in the insurance industry that occurred in 2007. They made use of secondary data which were collected from the published annual reports of the eight (8) general insurance companies under study. The data was analyzed using the regression analysis. Return on Assets (ROA) and net claims paid (NC) were used to establish a relationship between with directors’ compensation. The results of the study revealed a significant relationship between annual directors’ compensation and firm performance of the general insurance companies. It also showed a significant but negative relationship between directors compensation and Return on asset, while that of net claims paid was significantly positive. Akter etal (2020), Directors’ Remuneration and Performance: Evidence from the Textile Sector of Bangladesh, They used Generalized Method of Moments (GMM) and data pertaining to listed textile companies of Dhaka Stock Exchange (DSE) from 2011 to 2017 resulting in a total of 140 firm-year observations. They used directors’ remuneration and board independence as the independent variables and some other control variables like firm age, size, leverage, and operating efficiency. The results of the study showed that there existed a negative association between board remuneration and firm performance. They found no significant relationship between board independence and firm performance of the sample firms. John etal (2019) studied the effect of Directors’ Remuneration on Financial performance; Evidence from the Nigerian Hospitality industry. They employed ex-post facto research design using panel data from 2009 to 2018. The scope of the study comprised of the three hotels listed in the Nigerian Stock Exchange as at December 2018. Necessary data were obtained from the audited financial reports of the selected companies. The results of the regression analysis revealed a positive significant relationship between directors’ remuneration and corporate financial performance. Drake & Kevin (2003) examined the impact of Executive remuneration and firm performance: Evidence from a panel of Mutual organizations. The relationship between the remuneration of: the highest paid director (HPD), mean Board remuneration (Director), and the Chairperson of the Board (Chair) and firm-level performance were examined on a panel of mutual building societies from 1991 to 1996. Profitability and the change in total factor productivity (TFP were two measures of performance employed. The result of the study showed a strong positive relationship between profitability and pay is found for the HPD but not for the Director or Chair. The relationship between pay and TFP change is generally weak for all three measures of executive remuneration. A strong relationship between size and the executive remuneration measures is found, particularly for the Director. Singhal & Agrawal (2022) studied the Impact of director’s Remuneration on financial performance of top 10 BSE Listed companies from. 2019-2021Financial performance of the company was measured by various financial ratios i.e. NPR, DE, ROCE, CR, ROA. Secondary data were collected from the official website of the company. E views were used to investigate the correlation between Directors remuneration and financial performance. The result of the study indicates that director’s remuneration has significant impact on financial performance. Saidu, Bello & Jibril (2017), Executive Compensation and Financial Performance; Industry Sensitivity Test. They used ex post-facto research design to test its objectives using ten years data drawn from banking and construction industries with results obtained from data analysis using both descriptive and inferential statistics. The result of the study showed that both correlation and OLS results revealed significantly negative and positive results on banking and construction industries respectively. Capuano (2022) investigated the impact of directors’ remuneration on bank performance: Evidence in the US for the period 1999–2021. They focused on the remuneration of the chief executive officer (CEO), neglecting that of the board members. The scientific analysis methodology was adopted based on the analysis of panel data. The results of the data analysis made it possible to highlight the existence of a significant link between the remuneration policies adopted by banks concerning the corporate results obtained in terms of profitability. Secondly, the results showed differences, in terms of impact on banking performance, between the remuneration of chief executive officers and the remuneration of directors. Aslam, Haron& Tahir 2019. Studied How director remuneration impacts firm performance: An empirical analysis of executive director remuneration in Pakistan, They used GMM approach to account for the problem of potential endogeneity and unobserved heterogeneity that arises due to the potential reverse causality (pay and performance) for a sample of non-financial firms listed in the KSE from 2009 to2016. They supported the agency theory whereby CEOs/board of directors is compensated for their prior level of market-based performance. In addition, it weakly supports the notion of the steward/tournament theory. The result of the study revealed that CEOs/board director’s remuneration is highly persistent and takes time to adjust to long-run equilibrium.
Methodology
This research adopted correlation research design and was considered adequate and appropriate for this study because it describes the statistical relationship between the independent variable of the study (Directors remuneration) and the dependent variable (Return on Equity). The population consists of selected firms from Oil and Gas and Consumer goods Sector namely Conoil Plc, Champion Breweries Plc, Dangote Sugar Refinery Plc, Flour Mills Nigeria Plc, Forte Oil Plc, Honeywell Flour Mills Plc, MRS oil Nigeria Plc, Nestle Nigeria Plc, Oando Plc, Total Nigeria Plc quoted on the Nigerian Stock Exchange as at 31st December 2021 and covered a period of Ten (10) years (2012-2021). Purposeful sampling technique was employed to select the sample. The sample selected was in line with this, the sample size is all the ten (10) selected quoted firms on the Nigerian stock exchange namely Conoil Plc, Champion Breweries Plc, Dangote Sugar Refinery Plc, Flour Mills Nigeria Plc, Forte Oil Plc, Honeywell Flour Mills Plc, MRS oil Nigeria Plc, Nestle Nigeria Plc, Oando Plc, Total Nigeria Plc. The study employed panel data using statistical package for social sciences (SPSS 25) and Ordinary Least Square (OLS) method adopted in this study is a parametric statistical test that is based on a number of assumptions, the violation of which could affect the reliability of the results. The Pearson correlation and t-test statistics were used for inferential analysis. Two of the most commonly encountered problems addressed in this study relate to normal distribution of the variables and descriptive statistics was used to test for normality of data.
Model Specification
The model that was used to test the hypothesis formulated for this study is presented below. The null Hypothesis is tested considering the results for the P-values at 1%, 5% and 10% level of significance.
ROE = f (DIREREβ1+ LEVβ2)
ROE = α + β1DIRERE + LEVβ2+ ϵi
Where
α= the intercept
ROE = Profit after Tax divided by Total Equity.
DIRERE= the Total amount of Expenditure incurred on Directors remuneration for the year
LEV = the total liabilities divided by total assets.
ϵi= error term
Leverage is a controls variable.
Data Presentation
This part presents the results of the descriptive statistics and regression results on the impact of Directors remuneration on financial performance of selected quoted firms in Nigeria. One explanatory variable and One (1) control variable are employed for the purpose of explaining and predicting the impact of Director Remuneration on financial performance of selected quoted firms in Nigeria.
Test of Normality
The normality tests are supplementary to the graphical assessment of normality. For this study, Z skewness and Z Kurtosis are used to test for normality of the One (1) independent variable; namely Directors remuneration. The Z skewness was computed as skewness divided by standard error of skewness and the Z kurtosis was computed as kurtosis divided by standard error of kurtosis.
Table 4.2.1 shows the skewness, kurtosis and Z skewness and Z kurtosis.
Table 1 Descriptive Statistics Table for the Variables
Variables
Skewness
Standard Error
Z Skewness
Kurtosis
Standard Error
Z Kurtosis
DIRERE
2.461
0.241
10.21
5.559
0.478
11.63
This table shows the normality test for Director Remuneration
In Small samples like that of this study which the number of observations is 100, values of Z skewness and Z kurtosis greater or lesser than 1.96 are sufficient to establish normality of the data. The result of Skewness for Directors remuneration is 2.461. The Z skewness of Directors remuneration is 10.21 which is more than 1.96 shows that the data is normal which indicates that the data for Directors remuneration relates linearly to the dependent variable (Return on Equity). The results of the Kurtosis for Directors remuneration is 5.559 and the Z kurtosis of Directors remuneration is 11.63 is more than 1.96 and therefore, is normal which indicates that the data for Directors remuneration relates linearly to the dependent variable (Return on Equity). Ghasemi and Zahediasl (2012).
Table 2. Correlational Matrix of Independent and Dependent Variables
Source: Author’s computation using SPSS 25The symbol * represents significant at 10%The symbol ** represents significant at 5%
The symbol ***represents significant at 1%The results from the table above shows that Directors remuneration correlates positively with the dependent variable (Return on Equity) at 1% level of significant. Directors’ remuneration correlates positively with the control variable (Leverage) at 1% level of significant. The implication of the result is that a higher directors’ remuneration is able to motivate and retain directors in order to perform their duty and work harder for the best interest of shareholders which will result in better financial performance.
The estimated equation of the study is presented as follows:
ROE = 0.147 + 0.358 (DIRERE) + 0.367 (LEV).
Financial performance measured by Return on Equity would be equal to 0.147 when all other variables are held to zero. One-unit change of Directors remuneration all other variables remain constant, would increase Director Remuneration by 0.147. The regression result of the study shows that the beta coefficient in respect of Directors remuneration is (0.358) and the t-value is (4.159) and it is significant at 1%. This means that, as far as selected firms of oil and gas and consumer goods sectors are concerned, Directors remuneration has significant impact on financial performance of quoted selected firms in Nigeria. The implication of this is that, a higher directors’ remuneration is able to motivate and retain directors in order to perform their duty and work harder for the best interest of shareholders which will result in better financial performance. This provides an evidence of rejecting the hypothesis stating that Directors remuneration has no significant impact on financial performance of quoted selected firms in Nigeria.
The overall impact Directors remuneration of is able to explain the dependent variable up to (58%). This shows a positive relationship as indicated by the R valueand the remaining (42%) are controlled by other factors. Similarly, the result of the F- statistic shows the overall fitness of the model. The F- statistic has a value of (24.785) and is significant at 1% which implies that the model is fit because it is significant at all levels of significant. Durbin Watson of (1.950) shows that there is no problem of autocorrelation in the data set (Gujarati, 2004).
Findings of the Study
Directors’ remuneration has significant impact on financial performance of quoted selected firms in Nigeria which is in line with the findings of Herdan & Szczepanska (2011), John etal (2019) and Razali, etal (2018).
Conclusions
This study has contributed to findings on Accounting Research in Nigeria. It investigated whether Directors remuneration impacted on financial performance of quoted selected firms in Nigeria. The study concludes that Directors remuneration has a positive significant impact on financial performance of quoted selected Oil and gas and consumer goods firms in Nigeria.
References
Ab Razak, N.H (2014), Director remuneration, corporate governance and performance: A comparaison Between Government linked companies vs. Non-government linked companies, Corporate Board: Role, Duties & Composition, Volume 10, Issue 2.
Akter, S., Ali, H.M .,Abedin, T.M Hossain, B. (2020), Directors’ Remuneration and Performance: Evidence from the Textile Sector of Bangladesh , / Journal of Asian Finance, Economics and Business Vol 7 No 6 (2020) 265-275 265,doi:10.13106/jafeb.2020.vol7.no6.265
Capuano, P. (2022) Impact of Directors’ Remuneration on Banks’ Performance: Evidence in the US Banking System, Corporate Board: Role, Duties and Composition, Volume 18, Issue 3.
Drake, K. & Kevin, L. (2003), Executive remuneration and Firm performance: Evidence from a panel of Mutual organizations, Department of Economics, University of Leicester, Leicester, LE1 7RH, UK.
Ghasemi and Zahediasl (2012), Normality Test For Statistical Analysis: A Guide for Non- Statisticians, International Journal of Endocrinology and Metabolism.
Herdan & Szczepanska (2011), Directors remuneration and Companies’ performance of Listed Companies in Poland and Uk, Foundations of Management, Vol. 3, No. 2, ISSN 2080-7279.
John, O.A., Odutola, J.O., Taofiki, A.T. & Olurotimi, E.O. (2019), Directors’ remuneration and Financial performance: Evidence from the Nigerian Hospitality Industry, Fountain University Osogbo Journal of Management (FUOJM), Volume 4(2), Page 105 – 111
Lawrence (2020) The impact of Director’s remuneration on Firms’ Performance Evidence: a Study of Nigerian Banking Sector, TUJAMSS, Vol. 7, No. 1.
Otekunrin, A.O., Nwanji, T. I. Ajayi, S., Dayo, F., Falaye, A.A.J., Eluyela, D. F. (2018), Directors Compensation on firm performance of quoted selected Firms, Journal of Social Sciences and Public Policy, Volume 10, Number 2.
Razali, M.W.M., Yee, S., Hwangi, Y., Tak, A.B & Kadri, N. (2018), Directors’ Remuneration and Firm’s Performance: A Study on Malaysian Listed Firm under Consumer Product Industry, International Business Research; Vol. 11, No. 5, ISSN 1913-9004.
Singhal & Agrawal (2022), the Impact of director’s Remuneration on financial performance of top 10 BSE Listed, Journal of Pharmaceutical Negative Results, Volume 13 Special Issue 7
1*Faisal Wahaq D. Alotaibi, 2Faris Saeed Almalki, 3Faisal Raffaa H. Aljuaid,
4Yasir Mutlaq M. Al-zaidi,5Fahad Saud Alharthi, 6Hani Hilal S. Almalki,7Naif Mohmmed A. Alharthi,8Ghaidaa Khalid Khurmi,9Uthman Abdullah Mohammed Albeshi,10 Sultan Dhaifallah Awadh Alharbi,11Khadra Abdullah Alawali,12Barakat Hussain Asiri, 13Mobarak Fadel Aldosary
Abstract
Background: psychiatric nurses care for hospital patients with behavioral health conditions..
Objectives: The current study aimed to assess attitude towards Psychiatric,
Patients with Aggressive Behaviors at Saudia arabia Psychiatric Hospitals.
Materials and methods:
Descriptive cross sectional hospital based design was used to conduct this study at a Psychiatric Hospital in Saudia arabia. The target population consisted of 60 nurses employed at the Saudia arabia Psychiatric Hospital. Structured questionnaires were distributed to the participants for data collection. Data analysis was done using a Statistical Package for Social Science, version 24, and nominal as well as ordinal data was analyzed using descriptive analysis.
Results: The study found that nurses had strong perception in environment perspective and managing aggressive respectively behavior of person with mental illness (PMI). Nurses trained in psychiatry have attitude regarding management of violent behavior. Hence it is recommended that nurses should inculcate behavioral change communication among psychiatric patients.
Conclusion: The results of the study have indicated that nurses have acceptable attitude of psychiatric patient aggression and its management. Nurses should be given proper training to enhance their competencies in aggression management.
Mental illness is becoming more common than many other illnesses such as heart disease cancer and diabetes. Patient aggression or violence against psychiatric nurses is a global problem. (Ministry of Health, 2008) These nurses therefore face the following major challenges of provide nursing care to aggressive psychotic patients.
Nurses serve as the frontline care providers in a nation’s health care system.
Nurse is necessary acquire the knowledge and skills necessary to manage aggressive patients with mental disorders without getting hurt in the process. To do this, we need to educate psychiatric nurses. They are also trained to understand mental illness and how it affects their behavior. (Ministry of Health, 2008)
Mental illness has a significant impact on individual and collective health. Disability more serious than physical illness. Physical ailments include, among others risk of injury, cardiovascular disease, and HIV (human immunodeficiency virus) major contributors to disease burden (Corrigall et al., 2007). However, according to World Health Organization (2004), 5 of the 10 leading causes of disability in the world, it’s a mental illness. These include major depression, schizophrenia, Bipolar disorder, panic disorder, alcohol use disorder. This highlights the burden incurred due to mental illness in psychiatric services.
Attacks on mentally ill patients are seen as a major challenge nationally and internationally. Chen et al., (2005), reported those nurses’ experiences of aggression or patient violence is an internationally anticipated occupational hazard. From a survey of mental health and learning disabilities in patient wards, nurses were consistently higher, with up to 86% of nurses being affected by violence and aggression patient behavior. Duxbury and Wright (2011) and American Psychiatric Nurses Association (2007) adds that patient aggression in healthcare settings raises safety concerns for both patients and staff. Workplace violence in healthcare is seen as it is an epidemic by different authors because it has been reported in almost every country in the world (Kennedy et al., 2009). In a study conducted by Inoue et al. (2006) tudy at two hospitals in Japan to assess the psychological impact of verbal abuse or violence by patients on nurses working in psychiatric departments and to identify factors related to their impact. Findings from this study revealed that exposure to aggressive behaviour could lead to long term psychological effects, such as burnout and psychological distress of nurses, which would ultimately affect the quality of care provided to patients (Inoue et al., 2006). Also Papadopoulos et al., (2012) assert that violence and aggression cause a negative effect on staff performance including a high rate of absenteeism, high stress levels and low staff morale. In a South African study conducted by Kennedy and Julie (2013) on nurses‟ experience and understanding of workplace violence in trauma and emergency departments, the authors allude to nurses experiencing physical threats, verbal abuse, psychological and imminent violence on a regular basis. These authors also assert that nurses tended to normalize abusive behavior as it was perceived „to come with territory. The present study aimed to assess attitude towards Psychiatric Patients with an Aggressive Behaviors at Saudia arabia Psychiatric Hospital.
This study was conducted in Altif Erada Complex and Mental health as psychotic hospital.
The population chosen for this study includes registered nurses as well as nursing unit managers working in Altif psychiatric hospital.
SELECTION CRITERIA
1.2.4.1. Inclusion criteria:
The inclusion criteria for those eligible for the study was include male and female registered nurses and nursing unit managers who have worked in Altif psychiatric hospital.
1.2.4.2. Exclusion criteria:
Those who were not agree to participate in the study and those who are not found at the time of data collection.
Data collection is the precise, systematic gathering of information relevant to the research purpose or the specific objectives (Burns et al., 2013). According to Polit and Beck (2008), a data collection plan for quantitative studies should yield accurate, valid and meaningful data that are maximally effective in answering research questions. The researcher used a self-designed, structured questionnaire, consisting of 30 closed ended questions, to collect data. Brink et al. (2012) define questionnaires as a self-report instrument where the participants respond to given questions. The questionnaire was developed by the researcher.
1.2.5.8. Data analysis:
Descriptive statistics are used to describe and synthesize data. This helps to set the stage for the understanding of quantitative research evidence (Polit and Beck, 2012). The data was arranged into frequency distribution that is described by Polit and Beck (2012) as a systematic arrangement of values from the lowest to the highest value, together with the number of times each value was obtained.
Study findings:
Fig.1: Distribution of nurses according to gender (n=60)
Fig.2: Distribution of nurses according to age group (n=60)
Fig.3: Distribution of nurses according to years of experience (n=60)
Fig.4: Distribution of nurses by education level (n=60)
Fig.5: Distribution of nurses by type of aggression (n=60)
Table 1: Overall attitude of nurses towards psychiatric patients with an aggressive behavior in terms of Situational Perspective at Altif Psychiatric Hospital.
Situational Perspective
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
No.
%
No.
%
No.
%
No.
%
No.
%
Patients commonly become aggressive because staff do not listen to them
32
53.3
14
23.3
4
6.7
6
10.0
4
6.7
Poor communication between staff and patients leads to patient aggression
24
40.0
23
38.3
4
6.7
7
11.7
2
3.3
Improved one to one relationships between staff and patients can reduce the incidence of patient aggression and violence.
27
45.0
21
35.0
2
3.3
7
11.7
3
5.0
Patients are aggressive because of the environment they are in.
28
46.7
12
20.0
8
13.3
1
1.7
11
18.3
It is largely situations that contribute towards the expression of aggression by patients.
23
38.3
23
38.3
4
6.7
3
5.0
7
11.7
Overall Situational Perspective
134
44.7
93
31.0
22
7.3
24
8.0
27
9.0
Mean score = Mean± SE=10.3 ± (.4)
Table 2: Overall attitude of nurses towards psychiatric patients with an aggressive behavior in terms of environmental factors of regression at Altif Psychiatric Hospital.
Environmental perspective
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
No.
%
No.
%
No.
%
No.
%
No.
%
Patients are aggressive because of the environment they are in.
23
38.3
13
21.7
8
13.3
9
15.0
7
11.7
If the physical environment were different, patient
22
36.7
22
36.7
6
10.0
1
1.7
9
15.0
It is difficult to prevent patients from becoming aggressive or violent.
22
36.7
17
28.3
8
13.3
3
5.0
10
16.7
Overall environmental factors
67
37.2
52
28.9
22
12.2
13
7.2
26
14.4
Mean score = Mean± SE=12.4 ± (.4)
Table 3: Overall attitude of nurses towards psychiatric patients with an aggressive behavior in terms of Management Perspectives of regression at Altif Psychiatric Hospital.
Management Perspectives
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
No.
%
No.
%
No.
%
No.
%
No.
%
Medication is a valuable approach for treating aggressive and violent behavior.
20
33.3
14
23.3
9
15.0
6
10.0
11
18.3
The use of negotiation could be used more effectively when managing aggression and violence.
27
45.0
17
28.3
5
8.3
9
15.0
2
3.3
Expressions of aggression do not always require staff intervention.
19
31.7
19
31.7
7
11.7
3
5.0
12
20.0
Alternatives to the use of containment and sedation to manage patient violence could be used more frequently.
21
35.0
18
30.0
6
10.0
11
18.3
4
6.7
Prescribed medication should be used more frequently to help patients who are aggressive and violent.
25
41.7
15
25.0
4
6.7
8
13.3
8
13.3
Overall management perspectives
112
27.7
83
27.7
31
10.3
37
12.3
37
12.3
Mean score = Mean± SE=11.7 ± (.4)
Table 4: Overall attitude score of aggression
Domain
Mean
SE
Sig.
Situational Domain
10.3 (29.7%)
.4
.000
Environmental Domain
12.7 ( 36.6%)
.4
.000
Management Domain
11.7 ( 33.7%)
.4
.000
Total score
34.7
1.2
.000
1.4. DISCUSSION:
This descriptive cross-sectional hospital based study was conducted among 60 nurse’s attitude in Altif Psychiatric Hospital. The present study aimed to assess attitude towards Psychiatric Patients with an Aggressive Behaviors at Altif Psychiatric Hospital.
The nurses need to have appropriate skills to manage aggressive behavior of person with mental illness (PMI). Aggression and violence against nurses during working period is an important component in clinical nursing practice. When we compare nurses with other health care personnel they are the high risk group. Perception of nurses has a lot of impact in strategies they use for managing aggressive behavior of psychiatric patients. Hence need was felt for improving knowledge and skill of nurses for managing aggressive behavior. Before that it is important to know perception of nurses (Banerjee et al., 2021).
This study showed that the majority of participants were experienced physical aggression 95%, 91.7% experienced verbal aggression while 51.7% experienced sexual aggression.
Evidence suggests that nurses experience both physical and verbal forms of aggression but verbal aggression has been found to be the most common form of aggression experienced (Farrell et aI., 2006; McKenna et aI., 2003). Foster et al. (2007) found that for 145 cases of aggression reported by nurses, 84.1 % were verbal abuse and only 16.6% involved a nurse being pushed or being struck by a hand. Only one incident of violence was reported involving a patient pouring hot water on a nurse. In his study on the extent of aggression exposure and the effects of such exposure on the psychological health of nurses in Sydney Australia, Lam (2002) found that 40% of their sample (314 nurses) had psychological distress and 10% showed signs of mild to severe depression. In their study on the psychological impact of verbal abuse and violence by patients on nurses working in psychiatric wards in Japan, Inoue, Tsukano, Muraoka, Kaneko and Okamura’s (2006) showed that following exposure to verbal abuse, nurses suffered psychological distress. Richter and Berger (2006) assessed the course of post-traumatic stress disorder among members of the mental health hospital following patient assault over a period of six months in Germany. Of the 46 assaulted staff members who agreed to participate in their study 70% were nurses and others included others members of the health team i.e. physicians, social workers and housekeeping staff. About 10% of the participants suffered from post-traumatic stress disorder.
The present study showed that nurse had 29.3% perception of situational domain with mean of 10.3, 36.6% of environmental domain with mean of 12.7 and 33.7% of management domain with mean of 11.7%. he finding is lower than obtained by a study conducted by Marina Lepiesova et al on analysis of the MAVAS instrument to study also 83% nurses had stronger perception in environmental domain but 50% nurses had stronger perception in Situational domain. In case of total score 50% nurses had strong perception and 50% had lower perception in managing aggressive behavior (Lepiesonva and Tomagova, 2014 ).
Interviews with patients in Wijk’s (2006) study revealed that living in a dirty environment was frustrating while rigid limit setting and lack of privacy contributed significantly to the cause of inpatient aggression. Other patients attributed their outburst of aggression to poor living conditions such as boredom, inadequate bedding, inadequate food and the lack of appreciation by nursing staff for their cultural differences. Some patients also reported that the ward atmosphere was generally a contributor to their outburst of aggression. Patients presenting with different mental health problems were incarcerated together which in turn caused tension and frustration among patients, leading to aggressive outbursts. An assessment of both the staff and patients views on the causes and management of inpatients aggression and violence was carried out in England (Duxbury ND Whittington, 2005). A total of 82 patients and 80 nurses participated in the study. Both the nurses and the patients’ perceptions were captured using Management of Aggression and Violence Attitude Scale (MAVAS) questionnaire. Five nurses and five patients were further interviewed in order to explore in-depth the meaning of the issues raised in the questionnaire. The results revealed that both nurses and patients agreed with factors within the environment as the precursor to some of the inpatient aggression. Patients highlighted issues such as being locked up and treated like prisoners as problematic whereas nurses attributed aggressive outbursts to the ward design. In their study on the perceptions of staff and patients on aggression in mental health care units in Australia, Ilkiw-Lavalle and Grenyer (2003) found similar trends and results. Limit setting such as being refused leave to go home by the staff, was seen by patients as the reason for their aggression while nurses saw medication or treatment the clients receives as the cause of aggression.
Management of inpatient aggression includes preventative measures such as risk assessment, close observation patient teaching, interpersonal management of communication, listening skills, and the use of traditional methods objectively with both the client and nurse’s wellbeing and safety a priority (Duxbury et aI., 2008; Needham et al. 2004). Some researchers are of the view that nurses show a preference for the use of traditional methods over other methods and that choice of management is also dependent on who is affected and the severity of the problem (Foster et aI., 2007).
Conclusion:
The Nurses had strong perception in environment perspective and managing aggressive respectively behavior of person with mental illness (PMI). Nurses trained in psychiatry have attitude regarding management of violent behavior. Hence it is recommended that nurses should inculcate behavioral change communication among psychiatric patients.
REFERENCES
Banerjee, N., Ghai, S. and Sharma, R., 2021. Perception of nurses towards aggressive behaviour among person with mental illness in psychiatry unit of a tertiary care hospital. Nursing & Midwifery Research Journal, 17(3), pp.101-107.
Brink, H., van der Walt, C., & van Rensburg, G. (2012). Fundamentals of research methodology for healthcare professionals. 3rd ed. Cape Town: Juta & Co Ltd.
Chen, S., Hwu, H., & Williams, A. (2005). Psychiatric nurses‟ anxiety and cognition in managing psychiatric patients‟ aggression. Archives of Psychiatric Nursing, 19, 3,141-149.
Corrigal, J., Pienaar, D., Matzopoulos, R., Bourne, D., Bradshaw, D., Draper, B., Chopra, M., & Sanders, D. (2007). Western Cape Burden of Disease Reduction project (vol. 2 of 7). Western Cape Government Publishing Service.
Duxbury, 1., & Whittington, R. (2005). Cause and management of aggression and violence: Staff and patient’s perspectives. Journal of Advanced Nursing, 50, 469-478.
Duxbury, J. (2002). An evaluation of staff and patient views of and strategies employed to manage inpatient aggression and violence on one mental health unit: a pluralistic design. Journal of Psychiatric and Mental Health Nursing, 9, 325-337.
Foster, c., Bowers, L., & Nijman, H. (2007). Aggressive behavior on the acute psychiatric wards: Prevalence, severity and management. Journal of advanced Nursing, 58, 140- 149.
Ilkiw-Lavalle, O. (2006). Enhancing mental health staff confidence and skills in response to aggression and violence: A longitudinal study of aggression minimisation programme. PhD Thesis. University of Wollongong, Department of Psychology.
Inoue, M., Tsukano, K, Muraoka, M, Kaneko, F & Okamura, H. (2006). Psychological impact of verbal abuse and violence by patients on nurses working in psychiatric department. Psychiatry and Clinical Neuroscience, 60, 29-36.
Kennedy, M., & Julie, H. (2013) Nurses‟ experiences and understanding of workplace violence in a trauma and emergency department in South Africa. Health SA Gesondheid, 18 (1) , 1-9.
Kennedy, M., & Julie, H. (2013) Nurses‟ experiences and understanding of workplace violence in a trauma and emergency department in South Africa. Health SA Gesondheid, 18 (1) , 1-9.
Lepiesova M, Tomagova M. Analysis of the MAVAS instrument to assess the management of patient Banerjee, N., Ghai, S. and Sharma, R., 2021. Perception of nurses towards aggressive behavior among person with mental illness in psychiatry unit of a tertiary care hospital. Nursing & Midwifery Research Journal, 17(3), pp.101-107. t Cent Eur J Nurs Midw 2014;5(3):127- 35.
Papadopoulos, C., Ross, J., Stewart, D., Dack, C., James, K., & Bowers, L. (2012). The antecedents of violence and aggression within psychiatric inpatient settings. Acta Psychiatrica Scandinavica, 125, 425-439.
Polit, D.F., & Beck, C.T. (2008). Nursing research: Generating and assessing evidence for nursing practice. 8th ed. Philadelphia: Lippicott William & Wilkins.
Wijk, E. (2006). An investigation into patients’ perceptions of contributing factors towards their aggressive and violent behavior after admission to a mental facility. A minithesis submitted in partial fulfilment of the requirements for the degree of Magister Curationis. Department of Nursing Science. University of the Western Cape.