Communication is a two-way process, it is a method through which we transmit desire information ideas, knowledge, emotions and feelings from one to another. But sometimes, due to some reason, we fail to send desire data to another person i.e., receiver these reasons are called Barrier to communication.
For examples: When we are communicating in a crowded area; it is difficult to transfer our data due to interference of noise. So the environment is not suitable for communication hence, it is a barrier to communication.
Types of Barrier to communication
It can be of two kinds
- Channel Noise
- Semantic Noise
The difference between them is that Channel Noise develop externally (that is, external to the message) whereas the semantic Noise is internal to the message.
- Channel Noise: When there is any unwanted interference or snag in the medium of the communication process, called Channel Noise. For example: Noise market place or illegible handwriting can be called as Channel noise, both factors that create communication failure. In some case it is medium and in other is the environment. Noisy environment and illegible handwriting, a worse medium, creating a barrier. Below are some causes.
- Physical Noise in the Channel
- Use of Inappropriate Media
- Information Overload]
- Fear of Superior
- Negative Presupposition
- Communication Selectivity
- Poor Listening
Semantic Noise: It can be defined as noise or barrier that is generated from within a message. As language is connotative, that is, the meaning of a word is not always stated directly and can also be implied hence, it may cause a communication failure. For example: If someone says that ‘ the bark is strong ‘ then the meaning of the sentence will depend on the context in which it is spoken, ’bark’ can be used for two things one is for dog’s barking and another one is for tree’s bark. It depends on the context. Therefore it may create communication barriers. There are numerous examples of Semantic Noise. Following are the causes of Semantic Noise
- Limited Vocabulary
- Incompatibility between Verbal & Non-Verbal language
- Varied Perception due to different background such as cultural.
- Wrong Assumption & Interference
- Blocked categories/categorical Thinking
- Emotional, psycho-social Unsettled State
Strategies to overcome the Barrier to Communication
If an individual wants to be an effective Communication then he needs to learn methods to avoid Barriers. An Individual can overcome Barrier to communication
- Identify the Problem
- Find the cause
- Work on an alternative solution
- Opt for the best sol
- Follow up rigorously
We can avoid the Barrier by using effective communication. It can be done through following FCs. These norms apply in both oral and written communication. It is a thought that adopting FCs, shoot up our communication level from low to high.
- Completeness: Any communication must be complete, in the sense that message should convey all required facts, info for comprehension of the message.
- Conciseness: It refers to the facts that while communication process one should try to make the message as short as possible to make it effective it saves times, reduce cast.
- Consideration: Consideration communication implies that the sender of message sites into the shoes of the audience /reader in terms of their viewpoints, background etc., to ensure that complete message received by the receiver.
- Clarity: Clarity is communication implies that message should be as culture-free as possible and that it is easily understandable.
- Concreteness: Concreteness is communication implies that being particular and clear rather than frizzy &general. By using facts, figure or quote make communication more effective.
- Courtesy: Courtesy in communication implies that the sender should respect the receiver in terms of polite, judicious & enthusiastic.
- Correctness: Correctness means there should be grammatical errors, no dubiousness in facts & figure.
We can also follow some more measures to overcome the barriers of communication.
- Clarify ideas before communication.
- The communication process should according to the need of the receiver.
- Consulting other before communication.
- Awareness of language, tone & content of the message.
- Ensure proper feedback.
- Follow up communication.
- Be a good listener.
By avoiding barriers, overcoming to the barrier if any, and following 7Cs help to communicate effectively.