The Effect of Project Management Information System on  Project Managers and Project Success

 

Shadi Fallah

Department of  management,  Islamic Azad University, Qaemshahr, Iran

shfallaah@gmail.com

Yousef Gholipour-Kanani

Department of Industrial Engineering, Islamic Azad University, Qaemshahr, Iran

Abstract. Project management information system (PMIS) helps managers in decision making, planning, organizing and controlling the project. Based on the importance of decision making, the aim of this study is assessing the effects of PMIS on the project management success. This study designed a comprehensive model to evaluate the impact of PMIS on the project management functions. This model included five factors such as: PMIS quality, the quality of output information of PMIS, PMIS application, PMIS impact on project management and the impact of PMIS on the project success. This study conducted in Iran in three dependent firms in Tehran petroleum. Data of this research is collected by using questionnaires from project managers. Results demonstrated the crucial role of PMIS on the project management success due to better planning, proper scheduling, regulating and controlling the project. At the end limitation and suggestion for future study is discussed.

Keywords: Project management information system, decision making, planning, project control.

INTRODUCTION

Information is one of the most important capitals in the organizations, because all physical facilities and environmental decision making are affected by information. Information can change competitive aspects withing the organization and lead to competitive advantage. Morever, successful organizations in information technology can change competition characteristics in the industry and benefit by being pioneer. Due to the importance of project management information system (PMIS) to implement project faster, less expensive and with higher quality, the general expectation from project managers enhanced (Welsch, 2006). Organizations apply information systems in their organizations to improve effeciency and profitibility; through this way they can adopt themselves easier to environmental changes and attain updated information. Also managers can estimated the project costs,  profits and budget by using PMIS. In general, PMIS can be used in Implementing activities, goods and materials management, collecting and classifying financial and non-financial information, and storage of information.

Despite of the importance of PMIS, there are still limited studies in this filed. Previous studies mostly considered on implementing information technology instruments in the organizations. Morever, due to importance of oil and gas projects more research about PMIS is needed. Because, in this industry PMIS can play the key role in recognizing the suitable resources, planning and scheduling, this study has considered on the effect of project management information system on  project managers and project success.

Forasmuch as PMIS accompanies managers in all process of implementing project, this study aims to assess the effect of PMIS on  project managers. Also  this study targeted to evaluate the effect of  PMIS on project success. Furthermore, the effects of PMIS on its application, project management characteristics and quality of outputs.

LITERATURE RIVIEW

An information system defined as ‘’ a set of related components that assist to collect, recovery, processing, storage and distribution of information within the organization’’ (Olson, 2004). This information is very useful for decision making and controlling the operation in an organization. Managerial team can use this information for analysis and making decision about future product line. Also Management information system defined as ’’ series of tools which provide to managers the required information in their professional fields on time, accurate and in appropriate conditions’’. Study of Welsch (2006) indicated that MIS assists middle managers through the provision of information in appropriate formats according to what they need.

According to Olson (2004) projects due to their diverse and uniqueness are structurally different from the current organizational routines. Project management is always more difficult than regular administration and requires more attention to different aspects of organization. The project combines the demands of the custodians, contractors and other stakeholders; so to create unity between all factors involved in the project, appropriate techniques and utilities should be exploited (Baker et al., 2009). Belout (2003) in an empirical study considered on the effects of PMIS on multi-project environment. Results showed that using project management information system is beneficial for project managers. However, no adverse effects have been observed due to the project, and information overload.

Commonly projects implement in certain time, cost and quality; they mostly done only for one time. Therefore it is essential to apply an instrument which helps organization to do projects more effective (Dietrich and Lehtonen, 2005).  Also another study has investigated the Challenges in information systems projects (Finch, 2003). Adams and Barndt (2008) in their study showed that PMIS has a positive effect on the management and execution of construction projects and managers should give careful consideration to overcome the weaknesses of the project. According to study of (Cooper et al., 2001) during the projects some changes may happen in process. Despite the theoretical accuracy in the preparation of plans and administered programs, managers should carefully pay attention to using on time and accurate information. Also project control team requires different expertise to accomplish the responsibilities as good as possible (Dai and Wells, 2004). For the purpose of control, various units should send information to control project department under proper discipline and coordination. Particularly, the activities which locate on the critical path of the project should regularly monitor and inspect to ensure that occurred delays don’t lead to delay in entire project. Bozeman and Kingsley (2007) showed that data quality of PMIS is related positively to the correct decisions, managers’ satisfaction from PMIS and increasing usage of PMIS within the organization. Also this study discussed about implementing multiple projects simultaneously causes that the project managers expand the results of the quality information for a project to all existing projects. Based on abovementioned literatures the following hypotheses were proposed:

H1. PMIS quality is positively related to output information quality.

H2. PMIS quality is positively related to PMIS application and project management factors.

H3. Output information quality of PMIS is positively related to PMIS application and project management factors.

H4. PMIS application influences positively on project management factors.

H5. PMIS application influences positively on project success factors.

H6. Project management factors influences positively on project success.

METHODOLOGY

Data of this research attained by distributing questionnaire which included 20 questions based on 6 main categories. This study targeted project control department of three firms which dependent to Tehran Petroleum Company. Targeted employees were 80 and all of them participated in this research. According to table of Morgan number of participants is 63. This study applied SPSS to test normality of study population and hypothesized relationships. Testing normality of population evaluated by using Kolmogorov–Smirnov test; also binominal test applied to assess the hypothesized relationships.

To consider on validity of questionnaire, all questions reviewed by several scholars and their opinions applied in the study instrument. After discussion and making some changes, the validity of questionnaire approved by them.  To test reliability of questionnaire, this study applied Cronbach’ alpha and all values ranged between .76 and .85; Therefore, result demonstrated the reliability of questionnaire. Scale format of questionnaire was based on five-point Likert scale (1=very low to 5=very high).

Table 1. Respondents information

                              Number           Percentage

Gender:

Male                                                      51                      81%

Female                                      12                  19%

Total                                  63                100%

Organizational tenure:

<5 years                                                19                   30%

6-10 years                       30                       48%

>11 years                                              14                        22%

Total                                        63              100%

Educational level:

Bachelor degree                 42                  67%

Master degree                              21                  33%

Total                                       63                100%

 

RESULTS

Results of Kolmogorov–Smirnov test showed that data of this study is not normal; therefore assessing data is done by using Binominal test which is one of the nonparametric tests. As can be seen in Table 2, P-Value related to H1 is less than 0.05; this result indicated that there is significant difference between two groups. Furthermore, according to the reality that 95% of responses were ‘’high’’ ad ‘’very high’’; it conclude that PMIS has positive and significant effect on quality of output information. Thus, H1 is supported. Similarly, P-Value related to H2 is less than 0.05 and majority of responses (94%) were ‘’high’’ ad ‘’very high’’. This finding reveals that quality of PMIS influences positively and significantly on application of PMIS and project management factors. Therefore, H2 is supported. Also table 2 shows that the responses of participants about H3 were mostly (93%) above “fair’’ with P-Value<0.05. This result indicates that quality of PMIS output information is positively and significantly related to PMIS application and project management factors. Therefore, it reveals the empirical support for H3. To assess H4 which indicates to the positive relationship between PMIS application and project management factors; Table 2 shows that 90% of responses were ‘’high’’ ad ‘’very high’’ and P-Value<0.05. Thus, H4 is empirically supported. Also 86% responses related to H5 are above ‘’fair’’; also P-Value related to H5 is less than 0.05; this result indicated that there is significant difference between two groups. Abovementioned values indicated the positive relationship between PMIS application and project success factors. Therefore, H5 is supported. The last hypothesis is also empirically approved with majority of ‘’high’’ and ‘’very high’’ responses (94%) and P-Value<0.05. Therefore, there is positive significant relationship between project management factors on project success. Generally, all hypotheses were supported.

Table 2. Results

                        Maen          SD         %Responses ≤3       %Responses>3          α          P-Value

H1                     4.56           .33             5%                     95%                  .05            0.00

H2                     4.40           .39                 6%                           94%                .05            0.00

H3                     4.43           .48                 7% 93%                .05                           0.00

H4                     4.46           .50                10%                         90%                 .05            0.00

H5                     4.44           .40                14%   86%                 .05            0.00

H6                     4.55           .47                  6%                          94%                .05            0.00

Discussion

This study is done based on direct and indirect effects of PMIS on project success. Easy usage of system, flexibility, respond time, easy learning, integrity of system, all have critical roles on quality of provided information. When quality of PMIS is high, information is more Reachable, reliable, accurate, comprehensive and secure. Result demonstrated that quality of information directly and intensively is related to applying PMIS and its effects on project management. But quality of information is not the only factor that should be considered; because it will be useful when it applies in organization through qualified managers. Using affective PMIS makes performance more professional due to its application in planning, controlling, setting and reporting in different steps of projects.

Results indicated that PMIS quality influences positively on output information quality, PMIS application and project management factors, project management project factors and project success factors. Results of this study were consistent with the result of existing empirical researches (e.g., Belout, 2003; Bozeman and Kingsley, 2007; Olson,  2004).

Limitation and suggestion for future research

The first limitation of this study is related to generalizability because data of this study collected from three dependent firms to Tehran Petroleum Company. It is beneficial if future studies consider on larger number of participants.   Also this study conducted in Iran which is known as developing country; therefore to generalizability of results to developed countries some problems may occur.  Also data of this study collected on limited period of time and does not cover information and changes may happen over time.  Therefore, it is useful to collect data using longitudinal design. Finally, further consideration should be done about other internal and external factors may effect on the quality of PMIS.

References

– Baker, B., Murphy, D., Fisher, D. 2009. Factors affecting project success. In Cleland, D., King, W. (Eds),Project Management Handbook, Wiley, New York, NY, 902-19.

– Kostalova, J., Tetrevova, L., Syedik, J. 2015. Support of Project Management Methods by Project Management Information System. Procedia – Social and Behavioral Sciences, 210, 96-104.

– Bozeman, B., Kingsley, G. 2007. Risk culture in public and private organizations. Public Administration Review, 58 (2), 109-18.

– Iyer, K.C., Banerjee, P.S., 2016. Measuring and benchmarking managerial efficiency of project execution schedule performance. Measuring and benchmarking managerial efficiency of project execution schedule performance, 34 (2), 216-236.

– Dietrich, P., Lehtonen, P., 2005. Successful management of strategic intentions through multiple projects. International Journal of Project Management 23 (5), 386–391.

– Ghaffari, M., Sheikhahmadi, F., Safakish, G. 2014. Modeling and risk analysis of virtual project team through project life cycle with fuzzy approach. Computers & Industrial Engineering, 72 (June), 98-105.

– Jafarzadeh, M., Tareghian, H.R. Rahbarnia, F., Ghanbari, R. 2015. Optimal selection of project portfolios using reinvestment strategy within a flexible time horizon. European Journal of Operational Research, 243(2), 658-664.

– Liu, S., Wang, L. 2016. Influence of managerial control on performance in medical information system projects: The moderating role of organizational environment and team risks. International Journal of Project Management, 34(1), 102-116.

– Welsch, W. 2006. “Input: state and local IT spending surge begins”, available at: http://www.washingtontechnology.com/news/1_1/daily_news/28292-1.html (accessed July 29, 2006).

 

ACCOUNTABILITY IN EDUCATION IN KENYA: CHALLENGES AND STRATEGIES

Main Author: Dr. Reuben Nguyo Lecturer under mentorship Programme

Department of Educational, Administration and Planning University of   Nairobi

Co-Author: Jedidah  Nyawira  Kimathi, North-Eastern Hill University, India. Department of Education P.O. Box 793022, Meghalaya, Shillong

Abstract

School accountability—the process of evaluating school performance on the basis of student performance measures—is increasingly prevalent around the world. Kenya has not been left behind. Therefore, the paper will explore the challenges and strategies of accountability in education in Kenya. Accountability in education is a broad concept that could be addressed in many ways, such as using political processes to assure democratic accountability, introducing market-based reforms to increase accountability to parents and children, or developing peer-based accountability systems to increase the professional accountability of teachers. The most commonly considered definition of accountability involves using administrative data-based mechanisms aimed at increasing student achievement. The study found out that the Government of Kenya is struggling with many challenges related to accountability in education. The challenges include: enrolment policy, education for individuals with disabilities, staff and performance, quality assurance and standards, management and governance among others. As far strategies to enhance accountability include devising performance indicators through The National Education Sector Plan (NESP) 2013-2018.

Key Terms: Accountability, Indicators of accountability, challenges

 Introduction

As the economies of nations compete for strong positions within a competitive global market place, many governments have become increasingly interested in the performance of all aspects of their education systems. This trend, coupled with the enormous expenditures that are devoted to education, has also precipitated widespread public requests for higher levels of scrutiny concerning the quality of education. These demands for information about school system performance can only be addressed through the implementation of systematic accountability systems.

Historically, the education profession has conformed to the requirements of regulatory or compliance accountability systems (usually based on government statutes), and has also subscribed to professional norms established by associations of educators. However, at the beginning of the 21st Century, accountability systems have also been required to respond to demands that professional performance be judged by the results that have been achieved (UNESCO,2005).

Accountability has been an educational issue for as long as people have had to pay for and govern schools. The term covers a diverse array of means by which some broad entity requires some providers of education to give an account of their work and holds them responsible for their performance.

Anderson (2005) asserts that Educational accountability targets either the processes or results of education. A desired goal is identified (e.g., compliance with the legal mandates of providing special education, highly qualified teachers, improved student performance), and measures are identified for determining whether the goal is met (e.g., a checklist of indicators that the legal mandates have been met, a target of 90% correct for teachers taking a test of current knowledge and skills, a target of 60% of students performing at grade level by the end of each school year). Criteria for determining whether the goal has been met can involve specific determinations of ways that the goal may and may not be met (e.g., deciding how many indicators in the checklist must be marked to be considered meeting the legal mandates, determining the specific content that does or does not count for specific types of teachers, determining how to calculate the percentage of students performing at a proficient level, and how to define grade level performance).

Models of Accountability in Education

A number of models of accountability in education have been developed, chiefly by Kogan (1986), Ranson (1986), Elliot et al. (1981) and Day and Klein (1987). These models illustrate different codes which specify, for example, alternative methods of presenting and evaluating the account. Whilst there are some differences of classification and nomenclature, four main models of educational accountability emerge from the literature: professional, hierarchical, market and public. Although it is unlikely that any of the ideal models will exist in its pure form.

 

(a) Professional Accountability

The emphasis on accountability for process is characteristic of professional accountability. Sockett (1980, p. 11) illustrates this, arguing that ‘the question (professionals) debate is not whether certain results have been achieved, but whether professional standards of integrity and practice have been adhered to’. In this form of accountability, teachers, and hence schools, are accountable to professionals. Ranson (1986) states that the educational process is so complex that only professionals can hold other professionals to account.

(b) Hierarchical Accountability

In contrast to professional accountability where accountability is ‘sideways’, the hierarchical model involves accountability ‘upwards’. This is exercised through the managerial hierarchy and stresses the contractual relationship with the state. Becher et al. (1981) describe it as an obligation to render an account to an employer.

(c) Market Accountability

In the market model, accountability is to the consumer (normally the parent). The emphasis is on accountability for outputs, mainly measured by examination results. In this system, schools are accountable to the consumer who chooses their product or an alternative in the marketplace. In order for the market to operate effectively, information (for example, examination results) needs to be available so consumers know the full specifications of the product they are ‘buying.’

 

(d) Public Accountability

Both market and public accountability involve an active role for parents. In the public model, this active role is required of the community more widely. The method of accounting stresses parental and community participation in determining the purpose and process of education (Ranson 1986). This operates collectively through the democratic process as well as indi-vidually, and therefore involves all individuals within an electoral ward. It stresses mutual accountability and partnership between politicians, professionals, parents and the community.

Forms of Accountability in Education

Accountability occurs in many ways in educational systems:

  1. a) System Accountability

Educational accountability in which the system is held responsible for the results of its students gained popularity in the early 1990s. Schools, local education agencies, and states are held accountable for the performance of all students in the public education system.

  1. b) Accountability for the Process of Education

This is a common form of educational accountability. Schools are required to meet accreditation criteria. Special education programs must demonstrate that they have provided services and maintained Individualized Education Programs (IEPs) in a manner consistent with the law. The desired goal of educational accountability focused on process is to improve the process that is targeted. Special education IEPs are an example of a process targeted for accountability. Meeting the process requirements means demonstrating compliance with a number of requirements in the law and in regulations for IEPs. Measurement occurs through the completion of a checklist, for example, that identifies the requirements (such as providing notice within a certain period of time, having specific signatures on the IEP document, and so on). The criteria for determining when the measures show that the goal has or has not been met are defined in terms of numbers of elements that must be checked. The consequences for not meeting the goal generally include a letter identifying the problems in the process. In some cases, repeated failure to meet the criteria results in penalties, such as reduction of funding, to the educational system.

  1. c) Individual Accountability

Student accountability implemented via promotion or exit exams is a common type of individual accountability in schools. Students are required to pass a test to demonstrate that they are ready to move either from one grade to the next (promotion) or leave the educational system with a credential certifying successful completion (exit). The tests that are administered to students generally cover those topics that the school system or its public have deemed important for individual students to demonstrate at a certain point in time. The criteria for determining when the measures show that the goal has been met (for instance, that the student is ready to move from one grade to the next) are defined in terms of passing scores on the test. In some cases alternative criteria are available to certain students who either are not able to pass the tests or who need to demonstrate that they have met criteria through other means.

Individual accountability for the adults in the education system include such variations as teachers being held responsible for passing tests to obtain or keep jobs, or principals and educators receiving salary bonuses on the basis of student achievement. This type of accountability includes the same components as other educational accountability systems, with goals, measures, and other criteria for determining when the goal has been met, and rewards and sanctions for meeting or not meeting the criteria.

Challenges to Accountability in Education

Enrolment Policy

The Education Sector has been making improvements in terms of access to institutions of basic education and provision of services. However, the challenge of attributing learning outcomes to the investment in the sector still remains. The resource investment over the years, both for development and recurrent expenditures would have by know translated into exemplary results at the ECDE, primary and secondary school levels; however this is not the case.

At the ECDE level for instance, though the enrolment increased from 1.914 million children (967,544 boys and 946,678 girls) in 2009 to 2.37 million (1,175,530 boys and 1,194,518 girls) in 2011, the Gross Enrolment Rate (GER) was still at 65.5 per and at 41.8 percent in 2011. Clearly, this is an indication that many children of nursery school going age were still not enrolled in the

ECDE centers, a clear violation of the children’s right to basic education.

At the primary school level enrollments increased from 8.8 million (4.5 million boys and 4.3 million girls) in 2010 to 9.86 million (4.98 boys and 4.86 girls) in 2011; the gross Enrolment Rate was at to 115.0% while the Net Enrolment Rate was at 95.7% in 2011. While this demonstrate good progress in terms of access from a national point of view, the situation is not the same especially in ASAL areas where many children of school going age can still be seen staying at home during school days. The Completion rate stood at 74.6 per cent in 2011 clearly showing that children are dropping out of school. The question is, why do they drop where do those who drop go to?

In terms of transition from primary to secondary schools, the rate was at 73.3 per cent (68.9 per cent for male and 75.3 per cent for female) in 2011; again it is clear that some learners do not access secondary education; where do they go to? What alternatives do they have? Does the government know where they are?

At the Secondary School level the enrolment grew from 1.18 million students in 2007 (639,393 boys and 540,874 girls) to 1.5 million (804,119 boys and 695,896 girls) students in 2009 to 1.7 million (916,302 boys and 792,818 girls) students in 2010 and further 1.8 million (948,706 boys and 819,014 girls) in 2011. The GER for secondary level was at 48.8 per cent (51.0 per cent for boys and 46.8 per cent for girls) and the NER was at 32.7 per cent (32.6 per cent for boys and 33.1 per cent for girls) in 2011; a clear indication that many children of secondary school going age are not in schools.

 

Education for Individuals with Disabilities

While Kenya government recognizes the need to educate all children, including those with exceptional needs, there lacks a mechanism to ensure and oversee that all students have equal access to education. The crucial question regarding persons with disabilities, especially those with intellectual disabilities is: how will the rights of persons with exceptionalities be protected from economic, social, and political neglect? An estimated 80% of all individuals with disabilities reside in isolated areas in developing countries (Oriedo, 2003) with 150 million of them being children (Eleweke & Rodda, 2002). Disability-related issues affect approximately 50% of the population in these countries (Oriedo, 2003, Mukuria, Korir & Andea, 2007). In most cases, disability problems are compounded by the fact that most of the people with disabilities are extremely poor and live in areas where medical and educational services are not available (Eleweke & Rodda, 2002; Meja-Pearce, 1998; Oriedo, 2003; Mukuria & Korir 2006). According to the 2009 census, this group makes up approximately 20% of the Kenya’s population (Kenya Bureau of Statistics, 2009); unfortunately, only 2% of individuals with disabilities receive any form of special education (Eleweke & Rodda, 2003; Mukuria & Korir, 2007).

 

Staffing & Teacher Performance:

Though the outcry on teacher shortage continues to be heard, additional concerns also revolve

around teacher distribution with allegations of some schools having more teachers than they require while in other schools, at every given time, some classes remain untaught because of teacher shortage. Teachers’ absenteeism also remains an issue that cuts across many schools in the country with concerns that some teachers chose to be away based on a mutual agreement with the head teacher as opposed to an official documentation of leave of absence.

 

Quality Assurance & Standards support:

Teacher performance records are lacking in many schools: While at the Classroom level, it is not easy to determine the extent to which the teachers are delivering the right content; but instead the performance of the teacher is left to be reflected in the performance of the learners (often during external examinations)

Another critical gap is that the school terms often begin with the teachers not aware of the specific dates that the QASOs would be visiting their schools. The criterion that determines which schools to be visited during a particular term is also not readily available. Some schools also indicate that one calendar year ends without any QASO visiting their schools and as such no quality assurance support is received from MoE throughout the year. Most of the QA&SO are not clear on the kind of support teachers require and they also have capacity gaps.

Even though feedback is given to the schools after visits have been conducted by MoE officials, the feedback never trickles down to the learners and their parents / guardians. Most of the time the feedback is discussed at the teachers level while other actors in education service provision are left out. The feedback at times reaches the headquarters of MoE but there are no clear mechanisms of responding to such feedback until a crisis emerge.

Management and Governance:

While some schools have School Management Committees and Board of Management in place, that have undergone trainings conducted by Ministry of Education officials, the functioning of

these committees is not reflected in the manner in which school programmes and activities are implemented. In some instances, the head teachers continue to make decisions by themselves (as

individuals) and the SMC &  BoM members hardly question such decisions. There is also lack of School development Plans in most schools and this creates an opportunity for poor plans.

The information on the funds received that is displayed on the school notice boards has been limited to the FPE funds with many head teachers not displaying any other funds the school receive, especially those collected from parents towards other programmes, for example the school feeding programmes. In terms of purchases of school items, there have been outcry among parents that some head teachers collude with suppliers to increase the prices of goods (often way ahead of the market prices) with the aim of receiving “kickbacks.”

Very few schools do generate annual financial reports for discussion with parents; majority of schools choose to discuss the financial reports with the MoE officials and ignore the parents, guardians and children. In addition, auditing of the funds that the schools receive every year is irregular and such audit reports are never shared with the parents, guardians and children.

 

Access to Information:

Information flow between the school administration and the teachers is another gap that exists in many primary and secondary schools. For instance, some teachers are only aware of the data in regards to the learners in the school and their performance but have no idea on the resource requirements of their schools and the management of resources that the schools receive. The level of awareness of some teachers in regards to various policies and guidelines in education service provision is also minimal; this is however attributed to lack of access to such documents at the school level; there are cases where the school head teachers limit such information to themselves and do not share with the other teachers in the school.

While the children are aware that the government has been financing the Free Primary Education, many of them are not aware of how much they have been entitled to over the years. Worse is the fact that some of the parents and guardians too are not aware of what their children

are entitled to under the FPE programme. This is attributed to lack of clear communication modes between the school administration and the children, and their parents and guardians.

 

Holistic Focus on Learners:

On an annual basis, the schools over concentrate on discussing the performance of the children in regard to KCPE and KCSE results; and very minimal is discussed in reference to performance of the children at other levels (class 1 – 7 & Form 1-3). While many of the school teachers are aware that some of the learners do not transit to secondary schools, it appears that majority of the teachers have no role in following up where such learners go to. For instance, there are cases where some teachers interact with their former pupils in the neighborhood such as in the market centers; while they are very much aware that such children have not enrolled in secondary schools; they do not bother to find out whether such children require support.

Some parents have also  have left their children in the hands of teachers and do not care to follow up on what their children do in school; some do not even attend school meetings throughout the year and do not event care to find out what deliberations and decisions are made in such meetings.

 

Finances:

Though the government supports the Free Day Secondary Education (FDSE) programme, there is a general feeling among the public that secondary education in Kenya is largely expensive. The fact that various categories of schools charge different amounts of fees is something that continues to amaze the public. There are cases of schools that get to acquire the National level status then increases the fees payable by about 50%; goes ahead to demand the same from parents and the government does nothing.

Various secondary school heads continue to incur exorbitant expenditures with completely no oversight. For instance who pays for the cost of Kenya Secondary Schools Heads Association Annual meeting? Is it the Government of Kenya? is it from the Head teachers personal incomes? or from the poor parents and guardians (from the fees paid to schools)? This is something that the public is seeking for accountability on the part of the government. Secondary schools in Kenya continue to manage millions of shillings annually; but majority of the schools do not report to the students, parents and guardians on their incomes and expenditure on annual basis. Reports that are shared publicly are largely in regards to performance and very minimal information on finances. A part from the details of the fees to be paid in the subsequent year, the secondary schools heads often give very minimal information on the expenditure of the previous

years.

 

Public Participation:

 Even though various districts have a culture of annual education stakeholders meetings, the participants in such meetings are often limited to head teachers, teacher unions, FBOs and NGOs. Public participation in such meetings, for example through the Chairpersons of schools and other representatives of parents and children continue to remain very minimal.

 

Strategies towards Accountability in Education

The National Education Sector Plan (NESP) 2013-2018 is an all-inclusive, sector-wide

programme whose prime goal is: Quality Basic Education for Kenya’s Sustainable

Development. The sector plan builds on the successes and challenges of the Kenya Education Sector Support Programme (KESSP), 2005-2010. Sector governance, management and accountability in a decentralized setting with devolved responsibilities and diverse partnerships have been emphasized. Clear guidelines for coordination, transparency, and reporting at the national, county, sub-county and institutional levels are paramount. The focus on improvement of education quality specifically targets: improvement of schooling outcomes and impact of the sector investment; development of relevant skills; improved learning outcomes; and improved efficiency and effectiveness in use of available resources.

 

Four major sets of performance indicators for NESP are identified as;

  1. Social development and economic growth for the 21st century are dependent on a broad base of capable, literate, numerate, confident and motivated citizens. These citizens will actively contribute to a knowledge-based society. The National Education Sector Plan (NESP) sets out to shape the education system to complement and support the national aspirations of Kenya.

  1. The sector plan as set out in NESP emphasizes a holistic and balanced development of the entire education sector, and is embodied in recent legislation, including the Basic Education Act 2013. The NESP Implementation Plan focuses on the urgent need to enroll all students in basic education, raise literacy and numeracy levels, reduce existing disparities, and improve the quality of education with a focus on teacher quality, school level leadership, more effective applications of teacher training in the classroom, increasing resources to the education sector, and targeting improvements and monitoring key results.

  1. NESP sets out to expand on the national aspirations set out in Vision 2030 through a statement of comprehensive goals and objectives. It further aligns a commitment to the UN Convention on the Rights of the Child and the education related goals of the Millennium Development Goals with a vision for the wider educational aspirations of Kenya.

  1. The foundation priorities of the education system provide the strategic implementation processes set out in NESP. Through the extensive consultation processes undertaken for developing NESP, stakeholders elaborated that the vision and goals embody and cluster around four principles:

 

Inclusiveness

This principle is about the fullness of the range of learning opportunities provided for all children, young people and communities. The NESP describes the social circumstances and barriers to learning that present challenges to implementation planning.

 

Integrated and Unified System

This principle is about the characteristics of an efficient education system that effectively and coherently integrates all learning institutions, central authorities and administrative agencies, through their mandates, processes and procedures. NESP describes governance, management and administrative expectations (institutional arrangements) that will ensure all students are exposed to opportunities of shared knowledge and culture.

 

Equitable School Environment

This principle is about the provision of safe, stimulating and innovative learning places of modern pedagogy for all children and young people. NESP sets out goals and objectives for the fair provision of infrastructural, teaching and learning resources and support systems to benefit all learners.

 

Quality of Learning

This principle is about the setting of rigorous quality benchmarks in the curriculum and its delivery and assessment so as to ensure that the learning opportunities for all children and young people are maximized. NESP describes expectations for minimum standards of the physical learning environment, curriculum development, teacher performance, and prescribes the work of agencies to monitor and assure ongoing quality.

  1. NESP also implies four central and interdependent policy pillars to underpin the

development of each of the described implementation strategies:

 

Pedagogy Enhanced by Technology

NESP makes a very strong representation of the role of technology in a modern, vibrant and successful society. NESP envisages a solid technology base through information and communication technology (ICT) to be reflected within the curriculum at all levels, its delivery and the system support mechanisms. The principles described above clearly focus on the fundamental place of pedagogy in lifting and maintaining quality of learning. This policy pillar establishes the place of technology as a powerful support to pedagogy but not the determinant of pedagogy.

 

Systemic Solutions

The NESP principle of an integrated and unified system demands that meeting the challenges requires the design, development and implementation of agencies, approaches and processes that support the interdependencies of all elements within the system. The setting of priorities and sequencing of implementation strategies will take account of the expected growth and impact of the education system. The NESP elaborates the mechanism (the National Education Board, NEB) whereby growth and impact is considered across the social and wider sectors.

 

Collaboration

The achievement of the sector plan requires a high commitment by all key stakeholders in the education system to working together as a team. Collaboration as an approach, however, goes beyond individuals working together for the common goal with a focus on the learner. It includes the establishment of conditions and relationships between the central administration, agencies and learning institutions to facilitate collaborative processes and approaches. The design of new and strengthened strategies is expected to stimulate and maintain a focus on group, rather than individual, effort through to the very top of the system.

Capacity Development

Achieving the NESP goals in a decentralized system requires significant capacity building at all levels of the education system. The strengthening and establishment of new ways of working through clearly defined roles, expectations, responsibilities, accountabilities and mandates are best achieved by capacity building of both human and resources. This policy pillar will strive to incorporate capacity building as a prime driver for reform.

Conclusion

The Government of Kenya is encountering many challenges as it deals with accountability in education owing to the fact that the idea of accountability has not yet been embraced fully neither by the assessors nor those being assessed. Mechanisms have been formulated to enhance accountability but have not yet been implemented fully.

Recommendation

There are should be concerted efforts among all the education stakeholders to ensure there accountability in education. There also needs sensitization about accountability in education as many stakeholders are not aware of their role as far as accountability is concerned. Follow up measures on accountability should be to put in place.

References

Anderson A.J. (2005). Accountability in Education. The International Academy of Education (IAE) and the International Institute for Educational Planning (IIEP).

Becher, T., M. Eraut & J. Knight. (1981). Policies for educational accountability. London: Heinemann Educational.

Day, P. and R. Klein. (1987). Accountabilities: five public services. London: Tavistock

Eleweke, C. J., & Rhoda, M. (2000). The challenge of enhancing inclusive education in developing Countries. International Journal on Inclusive Education, 6 113-126.

Elliot, J., D. Bridges, D. Ebutt, R. Gibson and J. Nias. (1981). School accountability. London: Grant McIntyre.

Farrell, M.C & Law, J.(2002). Changing Forms of Accountability in Education? A Case Study of Leas In Wales. Public Administration77, 2 .Wiley online library.

Kogan, M. (1986). Educational  accountability. An analytic overview. London: Hutchinson.

Korir, J. & Mukuria, G. & Andea, B. (2007). Educating children with emotional and /or emotional Disabilities in Kenya. A right or a privilege? Journal of International Special Needs Education, 10, 49- 57.

Figlio, D & Loeb, S. (2011). School Accountability. In Eric A. Hanushek, Stephen Machin, and Ludger Woessmann, editor: Handbooks in Economics, Vol. 3, The Netherlands: North-Holland, pp. 383-421.

Meja-Pearce, A. (1998). Disabled Africa: Rights not welfare. Index on Censorship, 27, 177-195.

Oriedo, T. (2003). The state of persons with disabilities in Kenya. Council for Exceptional Children: Division of International Special Education and Services. fromhttp//www.cec.sped.org/ind/natlover.html.

Republic of Kenya (2015). Ministry of Education, Science and Technology National Education Sector Plan Volume One: Basic Education Programme Rationale and Approach 2013 – 2018.

Republic of Kenya (2012). The Report of the Task Force on the Realignment of the Education Sector to the Constitution of Kenya.

Republic of Kenya (2011) Education Sector Report

Republic of Kenya (2012) Education Sector Report

Ranson, S. (1986). ‘Towards a political theory of public accountability in education’,Local Government Studies 4, 77–98.

Sockett, H. (1980). ‘Accountability – the contemporary issues’ in H. Sockett (ed.), Accountability in the English educational system. London: Hodder and Stoughton.

World Vision Kenya (2012). Enhancing Responsiveness and Effectiveness of Basic Education Service Delivery in Kenya Project Reports

http://www.education.com/reference/article/accountability/

http://www.unesco.org/iiep

 

Language Awareness in the Workplace

Mustafa Wshyar Abdullah AL-Ahmedi

Lecturer at Koya University – Koya, Erbil/ Iraq

Abstract:

This article is exploring the use of language by the individuals of a group who are active members of a team. Real examples are given to further investigate the language awareness in real life communications.

Key Words: Language, Awareness, Workplace, Team, Individuals

  1. Introduction

      Working in a team can enhance a great experience for a participant in a group work. The enhancements can be new information, the way of dealing with subject matters, and communication with people who may have different ideas. Those features are mostly very important to be existed in a person who looks for a good employment opportunity. It is a reality that most employers try to employ someone with those and some other characteristics like a good command in using technology. Integrating to a work environment is significant for an employee to perform an acceptable performance. To be a successful person in a workplace, being aware of cross cultural and different types of community of practice has its significance.

As a part of Language Awareness in the Workplace, the students had to work in one of the projects which were offered to participate. One of them was “Wish upon a Star” and the other one was “Equality and Diversity at UCLan”. All the students decided to go with the first one because the majority desired to take part in it and the minority of students did not like the idea of creating a small group. “Wish upon a Star” is a project which leads to publishing a book about star and constellation stories for children. The aim of the book is to provide the readers, who are supposed generally to be children, with constellation and star beliefs in India and the UK. The master students in English Language and Literature were requested to contribute some cultural facts and beliefs about sky issues to the content of the book.

The preparation for the project started in early December 2011 and the book is expected to be published around July 2012. This report is written to show what were done to contribute to the project and the way which steps were taken. It explores the writer’s, who was a group member, weaknesses and strengths which are very important to be discovered for improvement. The benefits will also be mentioned as the most participants could obtain new skills or at least improving the existed ones.

  1. Community of Practice

  • An Introduction to Community of Practice

 

The term community of practice (CofP) is frequently mentioned in the modern world, especially when individuals exist in a group form to take a responsibility. Lave and Wenger (1991: 98) define the term: “A community of practice is a set of relations among persons, activity, and world, over time and in relation with other tangential and overlapping communities of practice.” That is to say, communities of practice are groups of codes which understood and used by the same members of a group. In other words, communities of practice are the ways of communication among the members of a group to achieve the common aims.

Hardcastle and Powers (2004) see community of practice as an application to practice skills to make communication in community groups, organizations or institutions. The relation among individuals is based on the community practice. In other words, it is a community of practice which arranges an acceptable relationship among members of a group. The members can communicate with each other through some common communication rules which are known by all the other members as they are familiar with the community they gathered in.

      Communities of practice are everywhere; human beings belong to several communities of practice in different time and places: at home, work, school, or in hobbies (Wenger, 1998). It can be said that a community of practice can be found in all aspects of life and it is the main tool of communicators. It is a tool which helps human beings to communicate and share ideas. They can understand each other through it and they can express themselves easily. As a result of this argument, community of practice involves in all forms of communication or it is the basic and it’s the way which makes communication.  Wenger (1998: 84) claims that there are three dimensions of a community of practice which are: mutual engagement, joint enterprise and shared repertoire. To understand these dimensions, looking at an example can be helpful before defining them. A large company which consists of many departments can be a good sample to give the reader a clear overview about the dimensions. The managers of departments can altogether engage in a group meeting which is arranged for all of them to discuss the goals of the company and they mutually engage. They may have a joint enterprise from discussing the achievements among themselves. The managers can also have shared repertoires by exchanging stories of achievements and other events.

  • Mutual Engagement

This is a regular interaction which people in pairs or groups discuss general issues (Holmes and Meyerhoff, 1999). This type is very simple which usually does not need arguments or debates. It is general discussions and it is the basis of relations. It can be said this one is used when the members have a shared goal and they all work to achieve it. As a result, the members communicate through this type of CofP because the target is the same. The communication can be while drinking a coffee or small meetings.

  • Joint Enterprise

It is more than a shared goal and needs process; complex relationships are involved in this dimension (Wenger, 1998). Members usually debate and have more serious meetings for longer hours.

  • Shared Repertoire

This dimension is the most complex one which linguistic resources involve in and The meetings are more serious in which gestures, pictures and regular meals become a part of the CofP (Holmes and Meyerhoff, 1999). The members of a group negotiate the meaning which shows disagreement sometimes.

  • Community of Practice of the MA English Language and Literature team

The group consisted of different people from different cultural and educational backgrounds. There was a main goal which was a contribution to publish a book and all the members worked for the same aim. It is worth mentioning that there was a main group in which sub groups involved in. My course mates and two of the tutors were members in a subgroup. This sub group mainly arranged meetings for its members and attended once the general meeting of the whole group. The whole group, which was the main one, included MA English Language and Literature team, MA Publishing Team and MA Creative Writing for Children Team.

            The common goal of the main group and subgroups was the same which was preparing the content for the book. Each group and individual had different duties; the duties were divided among the subgroups through their educational backgrounds. My group was supposed to carry out a research and collect data related to cultural beliefs as our educational background relates to language, culture and literature. Our part was exploring the beliefs in India and the UK about constellations and stars. Two members of the group had an Indian background and two members were British who were familiar with the beliefs in the UK. The other three members had no background about both countries and they tried to help those members to collect data and find information about both cultures.

            Regarding the power, all the members were equal in terms of controlling or managing the project. None of the members in the whole group including supervisors were more powerful. All the ideas were discussed and they were arranged to create a good content to the project. In brief, all the members decided on the content of the project and there was not anyone to have a final decision as the group generally decided on the final decision.

  1. Discursive Chosen Community of Practice

Discursive means everyday talk and it is a multi-utterance of talk; in order to analyze a conversation, meeting or talk, discursive should be analyzed (Tracy, 2002). Tracy (2002) argues that a talk is called discursive practice rather than a talk because it leads us to recognize the talk not like just a single thing, but to see it like an activity which has different parts. To interpret a talk, all the aspects like culture, speakers’ power status, politeness/ impoliteness and the others should be analyzed. After considering all these aspects, the exact meaning behind that speech might be explored and understood. As a result, it can be said that discursive practices are mainly used in conversation analysis to see how a conversation is conversed to show how successful it is.

            The language of communication for the MA English Language and Literature team was English as nobody could talk the first language of some other participants. Some of the members of the team had different accents but it did not affect the communication. All members’ speech tone was fine and it was always stayed at an average level which was considered polite. All the members of the team started studying in the same course since September 2011 and continued till late May 2012, but still some members of the group sometimes confused some other members’ names or even they did not know. This case shows that there was a lack of communication among some of the members and they did not have tight relations with each other. If the confusion or not knowing the names does really prove this, that means the relation among members of the team had to be tighter to enhance higher achievements.

In terms of the practices of the MA English Language and Literature team, it can be said that power was essentially equal as all the members worked all together. The decisions were taken through evaluating all the individual ideas and the ones, which were believed to be the best, were chosen. Generally speaking, the power did not have an important role as a community of practice in the group. The tutors who worked with us did not have a power of leading the project to any direction which they might desire. Their role was to guide us and answering our questions about the project to do our part very well as all student members were new for such a research and project.

            The practices like jocular and politeness were very common. There were many different ideas about the project and all the participants tried to show their thoughts to be admitted by other members. All the discussions were done in a very polite and friendly environment. To the best of my knowledge, cultural differences never made a problem. The obstacles or problems were solved through jokes and indirectly without harming any member. For example, a member of the group had always a problem with time managment; the member usually arrived to the meetings late. Other members did not react or sometimes I used jokes as a reaction, like telling that the member was supposed to arrive later and the moment was taken humorously. I personally tried to solve all the problems without making any trouble for the team. As it has been mentioned, the late arrivals or not attending was the biggest issue for the team. In such cases, other members volunteered to do the job which was considered to be done by someone else. In spite of this, those members who had such problems were encouraged to participate the meetings and to share towards the project.

            Collectivism and individualism had their influence on the members but they did not change the direction of the activities. The members of the team were divided equally on both these cultural backgrounds. The members who came from collectivistic cultures desired to arrange more meetings, while people from individualistic cultures did not mind and they thought the discussions could be done by using Facebook and emails. A member who was from a collectivist culture was not very happy as we did not have as many meetings as that member preferred to have. In spite of this concern, all other members including others from collectivist cultures were quite happy about the progress of the project. High context and low context was another difference like collectivism and individualism, but I never felt about its existence. All the members were very friendly and as it had been mentioned earlier, the power was equal which did not make any difference among us to recognize this matter.

  1. Employability Outcomes

The project was an opportunity for me to improve the skills which directly relate to my future employment. Communication skills were among the most important ones that I needed. In my undergraduate study, I did not have any group works; though, this project was the first one in my life which I became a group member to carry out a research. Communicating with people from different academic level and nationalities made me more communicable. This is a very important feature for a person to have it while seeking an employment opportunity. After the period of the project and communicating to the members of the group, now I am more confident in terms of contacting other people. The key point here is confidence because it can be increased through practicing the skills in real workplaces.  To be honest, I was not very confident in my communication in the past, but now a serious improvement can be seen. This improved skill is a significant outcome of working on the project. It can definitely be said that I will communicate easier in the future and it is a very important feature to have to be more employable.

Time management is another issue which I see as an employability outcome of this project. I usually had been good at managing my time, but when started this project, the skill needed improvements. During the work of the project, many weaknesses could be found about the time management skills. Through consulting other members and external sources, some of the negative points were changed to positives. This point is very important for my future employment and career because success can be the result of good time management. I was provided with very useful leaflets and sources by the tutors about this issue. After reading them, I found that I had to manage my time better as it was not great. Now, my time is managed better and I can have more activities as the least amount of time is spent carelessly or without a plan. I have many goals that I work hard to achieve them. My main targets are obtaining higher degrees and learning more to have a better employment opportunity. Trying to reach all the achievements need a good plan which requires managing time very well. This skill can have a main role in my future employability.

The dream employment for me is working in a group which consists of people from different cultures and nations. Such an employment essentials cross cultural skills, that is to say, someone with a good knowledge of different cultural aspects. The group of people which involved in the project was quite diverse. I worked with people who had different ideas and attitudes. It was a good introduction for me to learn some basics of dealing with people who may think differently especially with different customs. It does not look like having a conversation with someone who the same culture is shared with. In this sense, communicators should be more careful to avoid misunderstanding. After communication with all the members of the team, my cross cultural information increased significantly.

We had many meetings to discuss the project; a great number of people from different courses and positions attended to the meetings. In the meetings, I usually could improve my leadership skills as I always tried to participate and contribute something to the meetings. It can be said that being active in a group can enhance leadership skills because usually active people become leaders. Problem solving was another issue which I could recognize it from myself; I could solve some of the problems in a few meetings. While my leadership and problem solving skills were improving, my self-confidence increased significantly. As people relied on me sometimes and they wanted me to speak at the meetings, I became more confident in communicating with other people. This helped me to recommend solutions and new ideas with less hesitation.

Using technology to enhance a group aim was another new thing for me. Facebook was generally used to update group members about the recent changes of the project and sometimes, the ideas were discussed there. We had two Facebook groups: one of them was shared between students of my course and MA publishing students, the other one was dedicated to the students of my course. The second one was not very active as we usually preferred face to face communication, but I usually became an active member of the first group. I used the group to update MA publishing students about our works. It was proven to me that a space on a social network can be very useful for a group to work on a project. People from a work place can have such a group to discuss issues and problems about their job or they can easily ask questions and search for the answers there.

Team work was very new for me and I found that it is more beneficial than doing a type of work individually. It could be seen that a team work was more successful than a work of an individual. In the project, I realized that to get great achievements for a group, a shared aim of the team is very important. That is to say, all the members of a group should work to achieve a target and the group achievements should be more important than individual attainments.

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Tanzania Unique Status in the Opulence of the East African Community

Article Type: Journal Article

 Author: Dr. Philemon Sengati

 Affiliation:

Dr. Philemon Sengati

The University of Dodoma

P.O. Box 395, Dodoma- Tanzania

1.0 Abstract

This paper argues the fact that, whatever circumstances come on, Tanzania stands as a strategic actor with unique status in the development and prosperity of the East African Community. This position is built on a variety of premises, one of which are, the records of Tanzania in the struggle to build unity, equality, true democracy and peace among nations in Africa, thus the Great Lakes Region and the East Africa community. There are numerous instances to justify this assertive position, such as Tanzania has been the designated honest broker in crisis prone regions of Kenya, Burundi, Democratic Republic of Congo, Comoro and Uganda at different phases in its existence as a state.

Again Tanzania strategic position is vibrant in the growth potential of the economy of Rwanda, DRC, and Uganda; this is reflected by the strategic geographical location in serving other countries in the region. Tanzania is the heart of EAC transport network, in sense that four out of the five transport corridors start from Tanzania to EAC countries. The existence of sea ports (Dar es Salaam, Mtwara and Tanga and one is in plan to be constructed in Bagamoyo) dependable by the EAC for economic activities like importations and transportation of goods in their destinations consolidate the fact. More importantly Tanzania is a country that has sustainable peace situation as such for years it never entered into war rather peaceful coexistence amongst Tanzanians and its neighbors has been its tradition. In this paper we argue that, despite of the challenges that the EAC faces, Tanzania has a vital status in its development and prosperity of which citizens and leaders at local, national, regional and international levels have to uphold and nurture.

2.0 Key words

Regional Integration, Strategic Position, the East African Community.

3.0 Introduction

African frontrunners have long recognized the need for closer regional connections as a way to overcome the fragmentation of the continent which is one of the major constrictions toward its economic development. The economic integration of Africa was the central theme of the 1980 Lagos Plan of Action, the special United Nations Session on Africa in 1986 and numerous other high level statements and reports on African policy and development strategy (Ojo et al., 1985).  It is no doubt that, more recently the dreams have found expression in the creation of the African Union and regional and sub-regional integration.

In view of that, Sub-regional and regional groupings is a dominating agenda to the attainment of socioeconomic, political development; the approaches complements as necessary for improving Africa’s competitiveness, mindful of the fact that as most African countries are small by standing independently in terms of their domestic markets (EAC Annual Trade Report, 2008). In line with the vision and objectives of the region, East African Community was formed to create a well-connected, economically prosperous and peaceful region by supporting both public and private sector engaged in the regional integration process (Munster, 2009).

Five countries in the region (Burundi, Kenya, Rwanda, Tanzania and Uganda) constitute the EAC. The Permanent Tripartite Commission for East African Co-operation was first formed in 1967, but collapsed in 1977 due to political differences among the participating countries; again it was re-established in January 2001 by a Treaty, which entered into force on 7 July 2000. Burundi and Rwanda joined the Community on 18 June 2007.

“One people, one destiny” – so runs the slogan of the East African Community (EAC), which was re-established through signing of the EAC treaty on 30th November, 1999 and came into force in 2001. The future conceived EAC will comprise 13 countries including: Burundi, Comoros, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Seychelles, Somalia, Sudan, Uganda and Tanzania as of 9 July 2011, the newly-independent Republic of South-Sudan. It draws on the analyses and conclusions of various sector studies and benefits from discussions with the country and regional stakeholders (Heinz, 2005). At the same time, it pays close attention to specific concerns in the region such as fragility, insecurity, cross-border conflicts, governance challenges, as well as cross-cutting issues related to gender, the environment and climate change.

The EAC is a key driver of the regional integration process and has achieved positive results, including a common market status in July 2010. The target date for establishing a monetary union is 2012. The vision of EAC is to create a prosperous, competitive, secure and politically united Eastern Africa. The objective, according to Article 5 (1) of the Treaty, is to develop policies and programs aimed at widening and deepening cooperation among the partner states in political, economic, social and cultural fields, research and technology, defence, security and legal and judicial affairs for mutual benefit (EAC Annual Trade Report, 2008).

The East African Community is organized into different organs provided in the Treaty which formed the integration and are found in Chapter III Article 9(1) of the union Charter. These organs include, the Summit of the EAC that consists of the Heads of State of the Partner States and at present these are:

“ President Pierre Nkurunzinza of Burundi, President Uhuru Kenyatta of Kenya, President Paul Kagame of Rwanda, President Dr. John Pombe Magufuli of  Tanzania, and President Yoweri Kaguta Museveni of Uganda”. The five presidents take the chair of the summit in turns of one year and the present chairperson of the Summit is Dr. John Pombe Magufuli of Tanzania. It is equally important to unravel that, the Summit meets at least once in a year (Chapter Four Article 10 of the EAC Charter of, 1999).

The other organ of the East African Community is the Council of Ministers consisting of the ministers for regional co-operation of each Partner State and other ministers to be determined by the Partner States. The Council of Ministers meets twice a year; one of the meetings is held immediately preceding a Summit Meeting (Chapter Five Article 13 Charter of the East African Community). In connection to this organ, there is a Co-ordination Committee consists of the Permanent Secretaries responsible for regional co-operation in each Partner State. It reports to the Council of Ministers and co-ordinates the activities of the Sectorial Committees (The EAC Charter of 1999, Chapter 6 (Article 17).
There is another organ called Sectorial Committees of the EAC which reports to the Co-ordination Committee and are established by the Council of Ministers. Their task is to prepare programmes and to implement the objectives of the Treaty (Chapter 7 (Article 18) of the 1999 Charter of the EAC). Another organ is the East African Court of Justice has the major responsibility to ensure the adherence to law in the interpretation and application of and compliance with the Treaty. This includes for example disputes between Partner States regarding the Treaty, disputes between the Community and its employees or the compliance of national laws with the Treaty (Chapter 8 (Article 23) of the 1999 EAC Charter).

The East African Legislative Assembly is the Parliament of the East African Community. It has 52 members – nine members from each Partner State – plus 7 ex-officio members, namely the five Ministers responsible for regional co-operation, the Secretary General and the Counsel to the Community (Chapter 9 (Article 48) of the 1999 EAC Charter). The Secretariat is the executive organ of the EAC and runs the day-to-day business. It is headed by the Secretary General. He is supported by four Deputy Secretary Generals who deputies for him and have the following special responsibilities. The Counsel to the Community is appointed by the Council of Ministers and acts as the principal legal adviser to the Community. The Counsel is also entitled to appear in the Courts of the Partner States in matters regarding the Community and its Treaty (Chapter 10 (Article 66) of the 1999 EAC Charter).

There are other autonomous institutions with special responsibilities to perform in the EAC, one of which is the Lake Victoria Basin Commission, this oversees the management and development of Lake Victoria Basin and serves as a centre for promotion of investments and information sharing among the various stakeholders. Its headquarters are situated in Kisumu, Kenya. The other institution is Lake Victoria Fisheries Organization (LVFO), this coordinates fishery issues in Lake Victoria to ensure that fish and fish products are available in East Africa and has access to international markets (Chapter Four Article 10 of the EAC Charter of 1999).

The other institution is called Inter-University Council of East Africa (IUCEA),
IUCEA encourages and develops mutual beneficial collaboration between member universities and Governments and other public and private organizations.
East African Development Bank (EADB). EADB was established in 1967 to redress the development disparities between the member states of the former East African Community. EADB has a critical role to play in setting up the East African Common Market in terms of mobilising external lendable resources for the East African Market. Civil Aviation Safety and Security Oversight Agency (CASSOA).CASSOA is a specialized agency of the East Community responsible for ensuring the development of safe and secure civil aviation system in the region. The main objectives of the Agency are to ensure coordinated development of an effective and sustainable civil aviation safety and security oversight infrastructure in the Community (Chapter Four Article 10 of the EAC Charter of 1999).

 

4.0 The Predicament on board

There are initiatives to promote a strong and well founded East African Community among member states like creation of customs union, common market and an EAC legislative. In 2013, the diplomatic rifts between President Kagame of Rwanda and former Tanzanian president Jakaya Kikwete constrained and retarded these efforts.
President Kikwete had suggested – during an auspicious AU Summit in Addis – which Kigali should negotiate with the rebels based in the DR Congo. The Summit then had serious security issues facing the continent on the table, including the running instability in eastern DR Congo. Conversely, in an interview with Radio France International (RFI), on 4th  June, 2013 Rwanda’s Minister of Foreign Affairs, Louise Mushi Kiwabo said Rwanda will not consider negotiating with people who were responsible for the 1994 Genocide against the Tutsi.

Those who think that Rwanda today should sit down at the negotiating table with FDLR simply don’t know what they are talking about,” she said, adding that it was unfortunate that the rebel group had sympathizers in the region, including President Kikwete himself, should he not retract his comments.” (The Guardian 8th June, 2013).

There are many spokespeople for the FDLR; some are ideologically aligned to the FDLR. We stopped the genocide but we didn’t stop the ideology,” she added. Tanzania categorically said it won’t apologize over remarks by President Jakaya Kikwete, and reiterated its call upon Rwandan authorities to initiate peace talks with rebels of the Democratic Liberation Forces of Rwanda (FDLR) (The Guardian 8th June, 2013).

Of recent years, the presidents of Kenya, Uganda and Rwanda met in Kigali for the third time, in what came to be known as “the coalition of the willing.” this brought a negative view on which media went on commenting that perhaps the new EAC could go back to its old history of 1977. Still Tanzania used its diplomatic strategy to make the situation cool by upholding the vision and principles of regional integration. When addressing the nation, on his monthly speech former President Kikwete affirmed to Tanzanians that Tanzania will take the last position to go out the EAC community, by the time it will use any diplomatic means to make sure all things are calm and bring positive results in the community.

“Tanzania will never quit the East African Community and will do everything in its power to make sure the community survives and becomes prosperous despite efforts by Kenya, Rwanda and Uganda to side-line it……. We are in the EAC to stay. We have come from so far. We have sacrificed so much to give up now. We will do everything in our power to make sure the EAC survives and achieve its ultimate goal of political federation,” President Kikwete told the Parliament. (Daily News 7, Nov. 2013).

Tanzania is currently endeavouring to improve its cooperation with Governments and with regional organizations, this is concomitant with Tanzania strategy towards integration where it believes that the key player in the EAC  must be driven by clear vision and political will and be guided by four “Cs” namely Communication, Commitment, Cooperation and Completion.

While situation is not calm between Tanzania and Rwanda the United Nation passed special resolution No 2098 of 2013 to send a special peace keeping force in the Eastern DRC, a special zone for Rwandese interest as conceived by different scholars (Sengati, 2014; Mpangala, 2004; Rummel, 1995 and Rupiya, 2005). That the region is full of mineral potential but a conflict Zone with M23 and FDLR rebel groups causing chaos and alleged supported by the Rwanda government. This UN special force is largely composed of Tanzanian soldiers, this has increased hostility between Tanzania and Rwanda, because the initiative to forcing out all rebel groups in Eastern DRC impliedly mean the call to peace and freedom for the DRC of which jeopardizes the Rwandese dominance and interest especially in mineral resource in the eastern DRC. In this paper we argue that, the development and prosperity of the East African Community is linked to its member commitment. It is of no imagination that Tanzania can be isolated in the move to building a strong East African Federation, because of many reasons but mostly its strategic position is the potential for the development of the EAC.

5.0 Materials and Methods

The materials used in this paper are secondary materials and qualitative methods are employed to describe the strategic status Tanzania has in the opulence of the East African Community. The materials reviewed include the journal articles, books, News Papers, the EAC Charter and paper presented in different forums to enhance validity and reliability of key arguments in the article. The analysis of the information is done by using a thematic method that is used in qualitative research data analysis.

 

6.0 Theoretical and Empirical debates

The theory of regional integration has been associated with Haas (1950) a prominent neo-functionalist known for his concept of “The uniting of Europe”. This is because Europe remained the focal point for most of the works on regional integration theory although in the recent past the application of integration theory to Latin America, Africa and Asia has increased. Haas and Schmitter developed a conceptual framework that has spread the process of regional integration beyond Europe in industrial and non-industrial settings with a concept approach that is applicable to both. The basic postulation of neo functionalists is the decline of nationalism and nation-states and their replacing by large units more suited for the roles they play in society. The neo functionalist thus does not see nation-states as units of analysis but the whole region as a unit. Modern neo-functionalist who were inspired by European integration still exist and put emphasis on supranational institutions, among them are Sandholz and Sweet (1997) and multilevel governance, Marks, Hooghe and Blank (1996) among the opponents of regional integration was Haas himself, Lindberg and Scheingold. This was after the European integration process started to experience a crisis in the mid 1960s. Haas and these scholars concluded that his theory was too deterministic and Haas admitted that he had not foreseen a rebirth of nationalism and resilience of sovereign nation-states within functionalist organization of supra-national institutions referred to as regionalism.

Lindberg and Scheingold singled out some of the major mechanisms and dynamics. It was concluded that neo-functionalists had not studied domestic politics sufficiently and that they could have exaggerated the role of supranational institutions The other opponent of neo-functionalism is Pieson, Pollock (1996), Scheneider and Aspinwall (2011) who used the new institutionalism approach to integration studies. According to Pierson there are gaps that emerge among the member states which are difficult to close. These gaps are created by autonomous action of integration institutions, the restricted time horizons of political decisions makers, unanticipated consequences and shifts in policy preferences of governments. This makes the gaps very difficult to close because of the reluctance of supranational actors, institutional barriers to reform and various costs to change. Due to this gaps and the difficulty in closing them, Pieson, Pollock and Scheneider and Aspinwall argue that this forms the foundation of disintegration rather than integration. Therefore these authors see nothing than disintegration as states pursue their own agenda defined as state interest among community of states. This disintegration and the consequent pursued by individual interest is therefore a source of disharmony since it is equivalent to a chaotic state of nature. With this state of nature, states are likely to disagree and by extension war erupts. The war is a war in a whole community of states. As states push and shove over their interests, there is likely war in the whole community while in the individual states, there will be peace. This in Nye phrase is the “peace in parts”. The parts are individual states which internally are at peace but externally in relation to other states are not, as each state attempts to promote and protect its own self interests, there is no peace i.e. the states are in a state of war always in their protection and promotion of self interest. Nye’s thesis rests on rather simple question of how there can be integration as proposed by neo-functionalists when there is no peace in the whole but only in the parts. Rather how can the peace existent in parts be utilized to guarantee peace in the whole. Simply how can states be at peace while they all pursue their own self interest in the same environment? This according to Nye’s thesis is impossibility. This theory is relevant because it talks about collective decision making. Policies in EAC are determined by consensus which covers a varying number of functional areas. Ernst Haas came up with the concept of spillover which “refers to a situation in which a given action, related to specific goals, creates a situation in which the original goals can be assured only after taking further actions, which in turn create a further condition and a need for more action and so forth”60. This refers to policies that are agreed upon and the partner states need to implement them for the prosperity and continuous existence of the integration.

 

Liberalism is the theory related with the formation of the East African Community. Liberals argue that the universal condition of world politics is globalization. States are, and always have been, embedded in a domestic and transnational society, which creates incentives for economic, social and cultural interaction across borders. State policy may facilitate or block such interactions. Some domestic groups may benefit from or be harmed by such policies, and they pressure government accordingly for policies that facilitate realization of their goals. These social pressures, transmitted through domestic political institutions, define “state preferences” –that is, the set of substantive social purposes that motivate foreign policy (Hurrel, 1995).

 State preferences give governments an underlying stake in the international issues they face. Since the domestic and transnational social context in which states are embedded varies greatly across space and time, so do state preferences. Without such social concerns that transcend state borders, states would have no rational incentive to engage in world politics at all, but would simply devote their resources to isolated existence. To motivate conflict, cooperation, or any other costly foreign policy action, states must possess sufficiently intense state preferences. The resulting globalization-induced variation in social demands, and thus state preferences, is a fundamental cause of state behavior in world politics (Durgesh, 1984). This is the central insight of liberal international relations theory. It can be expressed colloquially in various ways: “What matters most is what states want, not how they get it- “Ends are more important than means.”

Three specific variants of liberal theory are defined by particular types of preferences, their variation, and their impact on state behavior. Ideational liberal theories link state behavior to varied conceptions of desirable forms of cultural, political, socioeconomic order. Commercial liberal theories stress economic interdependence, including many variants of “endogenous policy theory.” Republican liberal theories stress the role of domestic representative institutions, elites and leadership dynamics, and executive-legislative relations. Such theories were first conceived by prescient liberals such as Immanuel Kant, Adam Smith, John Stuart Mill, John Hobson, Woodrow Wilson, and John Maynard Keynes-writing well before the deep causes (independent variables) they stress (e.g. democratization, industrialization, nationalism, and welfare provision) were widespread (Duncan, 2008)

What basic assumptions underlie the liberal approach? Two assumptions liberal theory makes are the assumptions of anarchy and rationality. Specifically, states (or other political actors) exist in an anarchic environment and they generally act in a broadly rational way in making decisions. The anarchy assumption means that political actors exist in the distinctive environment of international politics, without a world government or any other authority with a monopoly on the legitimate use of force. They must engage in self-help.  The rationality assumption means that state leaders and their domestic supporters engage in foreign policy for the instrumental purpose of securing benefits provided by (or avoiding costs imposed by) actors outside of their borders, and in making such calculations, states seek to deploy the most cost-effective means to achieve whatever their ends (preferences) may be (Daniel,1984).

 Liberal theory shares the first (anarchy) assumption with almost all international relations theories, and it shares the second (rationality) assumption with realism and institutionalism, but not non-rationalist process theories. The second core assumption shared by liberal theories is that the interdependence among of state preferences influences state behavior. Rather than treating preferences as a fixed constant, as do realists or institutionalists, liberals seek to explain variation in preferences and its significance for world politics. The precise distribution and nature of the “stakes” explains differences in state policy and behavior (Willis, K. 2005).

States, liberals argue, orient their behavior to the precise nature of these underlying preferences: compatible or conflictual, intense or weak, and their precise scope. States require a “social purpose” a perceived underlying stake in the matter at hand in order to pay any attention to international affairs, let alone to provoke conflict, inaugurate cooperation, or take any other significant foreign policy action. If there is no such interdependence among state objectives, a rational state will conduct no international relations, satisfying itself with an isolated and autarkic existence. Conflictual goals increase the incentive for political disputes. Convergence of underlying preferences creates the preconditions for peaceful coexistence or cooperation (Duncan, 2008).

 Rational choice Theory is also one of the theories related with the formation of East African Community. An economic principle that assumes that individuals always make prudent and logical decisions that provide them with the greatest benefit or satisfaction and that are in their highest self-interest. Most mainstream economic assumptions and theories are based on rational choice theory (Ojo et al. 1985)

Indeed, the East African Community might have put in perspectives rational choice theory in devising coercive apparatuses among member states such like the Interpol-to crack down criminality beyond borders. The road map into the formation of East African Monetary fund is related with the concept of rational choice theory which looks into maximizing members’ states advantage or gain, and to minimize their disadvantage or loss.

Realism is the last theory in the analysis of the formation of East African Community. Descriptive political realism commonly holds that the international community is characterized by anarchy, since there is no overriding world government that enforces a common code of rules. Whilst this anarchy need not be chaotic, for various member states of the international community may engage in treaties or in trading patterns that generate an order of sorts, most theorists conclude that law or morality does not apply beyond the nation’s boundaries (Holst, 1990).

Arguably political realism supports Hobbes’s view of the state of nature, namely that the relations between self-seeking political entities are necessarily a-moral. Hobbes asserts that without a presiding government to legislate codes of conduct, no morality or justice can exist: “Where there is no common Power, there is no Law, no justice if there be no power erected, or not great enough for our security; every man will and may lawfully rely on his own strength and art, for caution against all other men. In this case integration of countries is the best strategies to enforce moral behaviors or acts amongst actors within regional agreements (Pentland, 1973).

Either descriptive political realism is true or it is false. If it is true, it does not follow, however, that morality ought not to be applied to international affairs; what ought to be does not always follow from what is. A strong form of descriptive political realism maintains that nations are necessarily self-seeking, that they can only form foreign policy in terms of what the nation can gain, and cannot, by their very nature, cast aside their own interests.

However, if descriptive realism is held, it is as a closed theory, which means that it can refute all counter-factual evidence on its own terms (for example, evidence of a nation offering support to a neighbor as an ostensible act of altruism, is refuted by pointing to some self-serving motive the giving nation presumably has it would increase trade, it would gain an important ally, it would feel guilty if it didn’t, and so on), then any attempt to introduce morality into international affairs would prove futile (Breen,  and  Rittman, 1995).

 Examining the soundness of descriptive political realism depends on the possibility of knowing political motives, which in turn means knowing the motives of the various officers of the state and diplomats. The complexity of the relationship between officers’ actions, their motives, subterfuge, and actual foreign policy makes this a difficult if not impossible task, one for historians rather than philosophers. Logically, the closed nature of descriptive realism implies that a contrary proposition that nations serve no interests at all, or can only serve the interests of others, could be just as valid.

Realism under the East African Community hinges on the assumption that some leaders, because of their ethnic background, would always think of remaining in power and controlling others. It has been assumed that President Museveni and Kagame belong to Tutsi ethnic background. The motive behind Tutsi generation is hegemonic power. They (Tutsi) have a propensity of ruling others forever and evermore. Example of tyrannical utterance once put forward by Museveni justifies this contention.

 President Museveni has been in power for almost 28 consecutive years 40 per cent of his lifetime. Given the country’s very young population, 75 per cent of Ugandans have only had one president all their life. When asked if he would run again in 2016, Museveni’s response was, “one of the real points for me politically is the East African Federation. I cannot leave this issue if I think there is a possibility of advancing it. This is something I have been working for all my time in politics and is one of the reasons why I continue to be in power (The guardian 17 August 2015)

This is the classic case of a leader thinking that he is indispensable, a very dangerous mind-set for democracy. In 2011, when President Museveni was asked how he would react if Ugandans contested election results with demonstrations, Museveni responded that “we just lock them up … bundle them into jail and bring them to the courts.” There you have it – a theoretical model for democracy.

The maturation of region integration elsewhere in Africa is engulfed by both optimists and pessimists leaders, and scholars.  Empirically there are vast literature by both African and Africanist scholars which point out a dark picture about the prospects of getting it right in terms of bringing together different countries in a specific region in Africa. Dieter (1997) for example, writes: “in Africa, attempt to create regional integration prospect have a long, albeit discouraging history”. Odhiambo (1981) writing specifically about East Africa, shares the same view by arguing that: “when it comes to the question of African attempts at territorial politics, the experience is one of failure, or alternatively of inability”.  There are a few other scholars who concur with this trajectory (Hentz, 2005) writes: “Thus schemes in Africa such as the Economic Community of West African states and the East African Community adopted a blueprint from a very different place and time, and like others such schemes in sub Saharan Africa, they failed”.

These views are credible and can be substantiated by facts. For example west and central African states tried regional integration soon after gaining political independence from European colonizers but all these attempts failed. The French colonies of Mali and Senegal formed a federation but a few months later Senegal seceded from the federation and declared itself as the Republic of Senegal. In other areas Ivory Coast, Dahomey and Niger formed the council of the intent but this too collapsed (Melady, 1961).

Patrice Lumumba of the present day the Democratic Republic of Congo and Kwame Nkrumah once contemplated combing DRC and Ghana, an idea that never materialized. Some of the post independence regional organization includes the West African Economic Community (WAEC) and the central African customs and Economic Union (CACEU), which were established in the 1960s later disintegrated too. Even the Pan African Freedom Movement of East, Central and Southern Africa (PAFMECSA) did not survive due to ideological differences among African leaders and their excitement about their newly found freedom from colonial rule. Thus the argument by the pessimists is tenable and can be substantiated

Increasingly, in spite of these features the spirit of regional integration did not die out amongst Africans. Consequently, when the East African Community territories their political independence in early 1960s they also tried to follow the same route by establishing the East African Community. Unfortunately, like its predecessor organization the EAC’s life was also ephemeral as it collapsed after a single decade. It is in this context therefore that the view expressed by those scholars who state that the African experience with regional integration or territorial politics is one of failure can not be summarily refuted (Veit, 2010).

However it would be wrong to overgeneralized and argue that all attempts to establish regional institutions in post colonial Africa failed because some of these regional organizations are still operational even today.  Among these that have survived to date is the ECOWAS, established in 1976. In this paper we stand out to argue that the survival, development and prosperity of the current East African Community is totally dependent on the commitment of its member states to forming the political federation. Uniquely is the strategic status of Tanzania in promoting such development and prosperity within the East African Community.

Musonda (2006) is of the view that, Western European countries started experiencing regionalism in the 1950’s. From these countries, the project of regionalism spread to other parts of the world including Asia, Latin America, and Africa among others. The formation of the European Economic Community EEC   and later the signing of the Treaty of Maastricht in 19936 ushered in a big leap as far as European integration was concerned. These were to later emerge as case studies of successful regional integration. The change of name from EEC to EU signified the expansion growth the union was undergoing. These developments were not only political, but also economic, social, cultural and linguistic changes. The institutions created under this community played a significant role in strengthening and buttressing the community to what it is today. That the EU integration is developed to the extend of having a full legal system and jurisprudence is pointer to how successful integration can be. A reference to EU law8 which has become part of comparative legal studies across the world is one such proof. Among the EU laws are legislations on and provisions of the EU treaty on immigration, visa regulation, and free movement of persons within the union9 and outside the union who are citizens of member states or non members. A study of this EU law will reveal the impact of the aforesaid law on integration in the EU.

7.0 Figure 1: CONCETUAL FRAMEWORK:

Source: Authors’ Creativity

The figure 1 shows a conceptual framework with varies variable pointing to the prospect of a strong integrated EAC.  The dependent variable in this model are the other members of the EAC currently they include Kenya, Uganda, Rwanda, Southern Sudan and Burundi, with a future prospective members of Democratic Republic of Congo, Somalia and Ethiopia. The dependent variable as argued is a strong and composed EAC with achieved vision of having a common market, custom union, monetary union, and political federation. The key driving force toward success of the respective is having Tanzania as catalysts member to enforce a strong integrated EAC in terms of its potentials in resources, population, political, infrastructure and energy.

8.0 Results and Discussions

8.1 Rationale of the EAC Integration for Tanzania

Reith S. et all (2011) has contended that “country’s neighborhood matters for regional integration and growth spillovers from across borders are among the main benefits of regional integration. In a more integrated economic space, the long-run growth prospects of countries become interlinked as markets of neighboring countries become more accessible”. Kiraso (2010) argues that, when two or more states come together to trade as a block thereby creating a bigger consumer base for their products and services. Thus, growth in neighboring countries enhances domestic growth, which benefits neighbors. This spatial multiplier enhances the rewards to good policy and contributes to convergence in living standards.

The idea that economic integration can promote regional (or global) co-operation among states finds its sources in several theories of International Relations. Neo-functionalism, for instance, which was particularly influential in its time as a theory of European integration, predicted that two kinds of “spillover” would occur to sustain and deepen integration. The first kind of spillover was functional, “whereby partial small initial steps down the integration road would create new problems that could only be solved by further cooperation.” The second kind of spillover was political: “the existence of supranational institutions would set in motion a self-reinforcing process of institution building” (Folayan O.  1975). Tanzania stands for this theory by aspiring to deepening and broadening integration as one important way to contribute to sustained rapid growth and greater poverty reduction for the people of EAC. The end result of integration should be greater inclusiveness among Tanzania and East African people.

According to Binto (2012) in the paper of Ngowi (2009), Tanzania joined different regional integration as an essential plank of their development strategy, and an important ingredient in stimulating increased social, political and economic progress. This is in line with the Treaty of the East African Community (EAC), signed on 30 November 1999, seeks to promote and strengthen the balanced and sustainable integration of economic, social, cultural and political aspects of the three member states: Tanzania, Kenya, and Uganda. To this end Meredith (2005) argues that the EAC will promote regional projects, facilitating the movement of people and vehicles across borders, harmonizing policies and regulations for trade and investments and promoting regional infrastructure. EAC is implementing its Development Strategy launched in April, 2001 with programmes such as Lake Victoria Basin development, agriculture and food security, energy, tourism, civil aviation safety, postal services, meteorology, and inter-university cooperation. To enhance good governance in the region, two organs of the Community, namely the EAC Court of Justice and the EAC Legislative Assembly were launched in November, 2001. Efforts for concluding the Customs Union Protocol are at an advanced stage (Kimario, 2011).

The EAC will promote regional and continental inter-linkages, the involvement of the private sector, exports to the region and beyond, and facilitate cross border movements.

Tanzania believes that the EAC will assist the region to create a promising future and stability, peace, security, democracy, prosperity and equity. It is, therefore, to Member States, collectively and individually, that place the hope for the effective and timely realization of the goals that with regard to politics, defence and security cooperation, priorities include preventing, managing and resolving conflicts so as to strengthen and sustain national and regional stability, peace and security. This is in concurrence with Article 5(3) (f) on the objectives of the EAC, which reads:

For purposes set out in paragraph 1 of this Article and as subsequently provided in particular provisions of this Treaty, the Community shall ensure: and sub paragraph (f) continues “the promotion of peace, security, and stability within, and good neighborliness’ among, the Partner States”.

8.2 Tanzania Unique status in the EAC

Kamala (2012), identified factors which qualify Tanzania as the gateway in the East African Community, which includes macroeconomic stability, strategic geographical location, the heart of East African Community transport network, hub of EAC Master Power Plan, nucleus of EAC single Customs Union Territory, focal point of the planed COMESA -EAC – SADC Free Trade Area, regional hub of EAC intra-regional trade, regional hub of investments opportunities, EAC food basket and EAC regional tourism hub. Salim,A and Eyakuze, A. (2012) narrowed the scope in four distinct areas that Tanzania stands as the strategic member in the development and prosperity of the East African Community, These include: Political capital, Demography ,Geography and Resources. All of these areas can and in many ways should be the bedrock on which Tanzania can anchor its self-assured engagement with regional integration.

Political Capital: Despite having been ruled by the same political apparatus since its independence in 1961 the country has enjoyed peace, harmony, democracy and governance to a great extent than any other country in East Africa. Good politics and good governance has made Tanzania an icon for peace and tranquility in Africa. Tanzania has been the designated honest broker in a crisis prone region. Historically, Tanzania has mediated many regional conflicts and has been viewed as a neutral stakeholder whose orientation is peace building (Baregu, 2004). In the late 1990s Mwalimu Nyerere served as a mediator trying to bring the different factions in Burundi towards a peace agreement. In 2006, former Tanzanian President Benjamin Mkapa was sent to mediate Zimbabwe’s political crisis in attempts to resolve the diplomatic stand-off between Britain and Harare. Most recently, Tanzania was heavily involved in solving the post-election crisis that gripped Kenya for months during the 2007 general election. With its historical reputation of being a leader and consensus builder, Tanzania has enough political capital to mediate many of the challenges East Africa faces (Salim, A and Eyakuze, A.2012).

Demography: Tanzania is by far the largest and most populous member of the East African Community. As of 2012, there were an estimated 45 million Tanzanians accounting for 32% of the 139 million East Africans. This share is projected to increase to 34% of the expected 237 million East Africans by 2030 translating to an 82 million Tanzanians as according to Tanzania National Bureau of Statistics (Khadiagala, 2009). Therefore, Tanzanian population gives recommendable domestic market in the EAC goods and services, which other countries can not dare to miss.

Geography: Geographically, Tanzania accounts for 52% of East Africa’s Total combined area of 2.01 million sq km and even though it has the largest population in the region there is significant land available. This is demonstrated by its small population density, which is the lowest in the region at 47 people per square kilometer. In comparison, Rwanda and Burundi have the highest with 403 and 301 people per square kilometer respectively. By 2030, Tanzania will be the only country in the region with less than 100 people per square kilometer. As a result Tanzania has a commanding advantage when it comes to land availability and usage (Tanzania government portal, 2014)

Tanzania is the only member of East African Community which shares the border with all EAC partner states. Currently, EAC is constructing “One-Border-Posts” with the purpose of facilitating EAC intra regional trade. The Border Posts under construction are: Rusumo/Rusumo(Tanzania and Rwanda); Namanga/Namanga (Tanzania and Kenya); Sirari/Isebania (Tanzania and Kenya); Holili/Taveta (Tanzania and Kenya) Horohoro/Lungalunga (Tanzania and Kenya); Mutukula/Mutukula (Tanzania and Uganda); and Kabanga/Kobero (Tanzania and Burundi). Therefore, the geographical Location of Tanzania makes Tanzania A hub of the East Africa Integration of which can never be excluded (Sezibera, 2016).

Infrastructure: Given Tanzania strategic geographical location, Tanzania is the heart of EAC transport network. EAC partner states agreed on five transport corridors which constitute EAC Road Network. Four out of the five transport corridors starts from Tanzania to EAC countries.  Five East African Community major transport corridors are: Mombasa – Malaba- Kigali – Bujumbura, Dar es Salaam- Rusumo, with branches to Kigali, Bujumbura, Masaka and Kampala, Biharamuro- Sirari-Lodwar – Lokichogio, Nyakanazi- Kasulu- Tunduma with a branch to Bujumbura and Tunduma – Dodoma- Namanga-Moyale. Thus, 80% of East Africa Road network transit corridors start from Tanzania to Kenya, Uganda, Rwanda and Burundi.

 

Tanzania also boasts the largest coastline in the region and has three ports Dar es Salaam, Mtwara and Tanga and one is in plan to be constructed in Bagamoyo. Countries like Uganda, Rwanda and Burundi are reliant on Tanzania for direct access to the Indian Ocean. The opportunities in this are endless and Tanzania should be used as a gateway to middle Africa.

Resources: Tanzania also has a wealth of natural resources that it can use to boost its economic development and invest in regional development. Its reach natural resources including iron ores soon will be in effective use and hence giving rise to Tanzania as a source of Iron and iron materials in the region. It also has more arable land than any other country in the community. Tanzania arable land accounts to 44 million hectors, which potentially not only make it the EAC’s central breadbasket, but Africa’s in general. Southern Tanzania is rich with natural re-sources and has the capability of feeding those in need in southern Kenya and Ethiopia. From the natural Resources endowment of tourism attractions Tanzania is the EAC Regional tourism hub. Tanzania has over 46,000 square kilometers of land reserved for National Parks. There is no any other East African country with such a huge piece of land dedicated to National Parks. Tanzania, has many more tourism attractions such as Mount Kilimanjaro, Ngorongoro Crater, Zanzibar, Serengeti National Park, Katavi National Park and Ruaha National Park to mention a few. A number of investments opportunities are available in tourism sector (Uwe, 1999).

Energy Hub: Tanzania has become an energy potential than the other four countries combined and will become soon the region’s energy powerhouse, after the discovery of large amount of gases and the amount of coal deposit. Energy is potential for industrialization and manufacturing, therefore after the discovery of this potential supply of energy Tanzania opens for vast investment and industrialization. Tanzania is also the Hub of East African Community Master Power Plan. In response to the recurring shortage of electrical energy, in EAC partner states, EAC established EAC Master Power Plan. Most of the projects identified in EAC Master Power Plan are based in Tanzania. The identified project are: Singida-Arusha-Nairobi 400kV Interconnector; Masaka-Mwanza 220kV Interconnector; Rusumo-Nyakanazi 220kV Interconnector; Stieglers Gorge Hydro-Power Project 2100MW; Kiwira Coal 200MW; and Rusumo Hydro Power Plant 90MW (Kamala,2012).

 

8.3 Achievements of the East African Community

The cross border movement of persons and goods has been eased through a number of measures, example, the introduction of the East African passport, special immigration desks for East African citizens at international airports, re-introduction of interstate passes, and withdrawal of visa charges for students and harmonization of vehicle transit procedures. The free convertibility of the currencies of Kenya, Tanzania and Uganda already introduced in 1977 (Durgesh, 2010). There has also been progress in a number of measures to improve East African infrastructure, for example in road improvement, telecommunication, civil aviation, postal services, energy and related areas and meteorology.

The customs union launched in 2005 eliminates all internal tariffs and other similar charges on trade between the partner states. It was agreed that the customs Union would be gradually implemented over a period of five years. Partner states immediately agreed that goods to and from Uganda and Tanzania shall be duty free.  From the start, imports of goods from Uganda and Tanzania into Kenya were free of duty, while goods from Kenya into Uganda and Tanzania were subject to two categories of import duty. C category A goods were duty free, and Category B goods from Kenya into Uganda and Tanzania have the present tariffs phased out over a five-year period. (Ojo et al. 1985)

The customs Union Protocol also established three-brand common external tariffs (CET) with a minimum rate of 0%, a middle rate of 10% and a maximum rate of 25%. The highest CET rate of 25% is to be reviewed by the partner states after a period of five years and possibly be reduced to 20%. The partner states also agreed that all non-tariff barriers should be removed and that no new non-tariff barriers should be imposed (Durgesh, 2010).

9.0 Conclusions

In conclusion, it can be stated that aspirations and prospects for an East African Federation are neither new nor unrealistic. However, unity, peace, true democracy and equality within and amongst member states, are a pre-requisite for a viable federation. These variables provide a vitally important environment for an honest and better, and a meaningful referendum on a federation. Members of the EAC need to work first on developing their environment including governance systems and on these elements Tanzania is outstanding in the region. Despite the weakness that Tanzania is experiencing, the country has enjoyed peace, harmony, democracy and governance to a great extent. It stands as a strategic player with unique status in the EAC because of the Political capital, Demography, Geography and Resources variables. All of these areas can and in many ways should be the bedrock on which Tanzania can anchor its self-assured engagement and unquestionable status in the East Africa Community. Thus the argument asserted by the paper “Tanzania Unique Status in the Opulence of the East African Communityis valid and relevant.

This paper is concluding by making Tanzania to stand out of other EAC which are marred with more weaknesses compared to Tanzania. To highlight few issues like the post-election violence in Kenya in 2008 that killed more than 1,000 people was a painful reminder of the severe deficiencies in the political system and also a bold demonstration of the quest for free and fair elections. To its credit, Kenya has been able to pass a new constitution which puts more effective checks and balances into place for the governance of the country. If the spirit and the letter of the new constitution are fully implemented, one can argue that Kenya is in a positive trajectory in its governance. But Kenya needs to gain experience with its new constitution before it propels itself into a federation.

In Rwanda almost all economic indicators suggest that it is doing quite well. President Kagame deserves credit. However, he seems to be following in President Museveni’s footsteps in thinking that he is indispensable. Critical elements of governance are missing in the country including participation of citizen in issues that affect their lives, democracy, and freedom of speech and the rule of law. Many analysts consider Burundi as a failed state. What is perplexing about African politics is that in the last 20 years it has been the autocratic leaders who have been major lobbyists for the political unification of Africa. In the lead was President Gaddafi of Libya. In fact, the precursor to the establishment of the AU was a special OAU summit of African heads of state initiated and hosted by Gaddafi in Sirte, Libya, in 1999, at which point it was declared (in the Sirte Declaration) that steps towards integration must be accelerated. The 2015 elections brought a lot miseries and traumas to Burundians and thus absence of true peace and democracy is a common practice in the country.

Indeed, in often times, dictators and autocratic leaders seek to divert attention from discontent at home by engaging in grandiose international initiatives. There might be some elements of that phenomenon going on in East Africa. Nonetheless, an East African Federation cannot be an “arranged marriage” brought about by overzealous politicians who think they are indispensable or entitled to power because of what they believe they have accomplished. Such a union will, sooner or later, break. What is needed at this point is for the East African countries to continue to solidify their economic integration, implement policies that increase the standard of living for all people, improve domestic governance with checks and balances, and develop genuine democracies at home. This calls for an exemplary country in the respective region of which Tanzania could take that leading role as it has demonstrated to intervene the conflict in Kenya, Burundi and Rwanda during the 2007 election, during the 2015 election and in the DRC visas Rwanda conflict.

10. Reference

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Marks, Hooghe. S.  and Blank H. (1996). The common market Concept and Economic Development: Tanzania’s Experience in the East Africa Common Market. University of Dar- Es- Salam.

Melady P.  (1961). Profile of African Leaders. New York. Macmillan

Meredith  A. (2005). trade intergration in EAC: an assessment in Kenya, Free press

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Munster, K. (2009). Customs Law of the East African Community in light of WTO Law and the Revised Kyoto Convention.

Ngowi, W. (2009). Economic development and change in Tanzania since independence: the political leadership factor, economics department at Mzumbe University

Odhiambo M. (1981). The Impact of Financial Liberalization in Developing Countries: Experiences from Four SADC Countries. OSSREA

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Sengati, P., (2014). Conflict in Africa a Leadership Perception Laxity:  a case of the Democratic Republic of Congo ‘International Journal of human rights and constitutional studies, Vol.2.No.2, PP 110-124

 

Veit B. and James D. (2010) “African regional integration and European involvement: external agents in the East African Community,” South African Geographical Journal. Vol.13 (5). Pp 12-30

            Willis, K., (2005) “Theories and Practices of Development”. London and New York: Routledge.

News papers:

The Guardian 8th June, 2013.

The Guardian 5th May, 2015.

Daily News 7th November, 2013

The East African, Saturday, November 9   2013.

Internet Sources:

Horst Köhler was speaking in June 2011 at a conference in Arusha organised by the Tanzania Government Portal: www.tanzaniagovernment.go.tz

http://www.Tanzania National Bureau of Statistics (2014)

The EAC “http://eac.int/politicalfederation/index.php?option=com_ docman&Itemid=28 (accessed January 13, 2016). Fast Tracking Report

Heinz-Michael Stahl, (2005) “Tariff Liberalization Impacts of the EAC Customs Union in Perspective,” tralac Working Paper.

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http://www.toryeuropenetwork.org.uk, accessed last on 11 November 2008

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Presented Articles:

Brief Overview Of The East African Community (2010). A Presentation by Hon. Beatrice

Kiraso, Deputy Secretary General Tanzania Society and Tanzania Development Trust, held at the Royal Commonwealth Club, London – United Kingdom

Rwekaza, M., 2000, “Political Cooperation”, Paper presented at the proceedings of the

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Integration and cooporation in East Africa, at Arusha, Tanzania, 25-26 March 1999.

Uwe, L (1999), “Germany Federation Toward 2000: To be Reformed or Deformed?, in Charlie Jeffery, ed., Recasting Germany Federalism: The Legacy of Unification, London: Pinter

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Charter of the United Nations, 1945

Steven Buigut, “A Fast-Track East African Community Monetary Union? Convergence Evidence from A Cointegration Analysis,” International Journal of Economics and Finance, 3 (2011) 1, 255-261.

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Legislations:

Constitution of the Republic of Rwanda

Constitution of the Republic of Uganda, 1995

Constitution of the United Republic of Tanzania, 1997

 

Indian Army and Indo Pak Hostility 

​Today we had 17 of our soldiers martyred in the Kashmir encounter…..
We can’t even imagine how difficult the life of our soldiers and their families are….

But we can pay respect to all the martyred soldiers who gave up their life for our safety…..it takes less than 2 minutes…
You can go online to, 
http://www.indianarmy.nic.in
And click on the “to pay homage to the martyrs” 
and select “light the lamp” 
Just your small effort to let them know that we are with our armed forces….

The role of Mass Media in Rural Development: A case study in District Rajanpur

Muhammad Samar, Hassan Ali & Muhammad Waqas

Department of Rural Sociology, Faculty of Social Sciences, University of Agriculture, Faisalabad-38040, Pakistan.

Abstract

Mass media refers to communication devices, which can be used to communicate and interact with a large number of audiences in different languages. In the current situation, the role of mass media is very import to upgrade the rural society. It can stimulate the rural people towards progress. The mass media have been used at once for transmission of development communications to the people of this society as in others. The aim of the present study is explore the role of mass media in rural development in District Rajanpur. This study was conducted in two tehsils of District Rajanpur (Tehsil Rajanpur and Tehsil Jampur). After choosing the Tehsils, four union councils, two from each tehsil (UC-21 and UC-22 from Tehsil Rajanpur and UC-1 and UC-2 from Tehsil Jampur) were selected through random sampling method. At the end a proportional sample 120 respondents were selected randomly and interviewed by using a well-designed interview schedule. The collected data were analyzed by using SPSS software. Descriptive and inferential statistical techniques were used for data analysis. It was found a huge majority (81.7%) of the respondents were watching TV without cable connection, whereas more than a half (55.0%) of the respondents had cable connection.  A substantial proportion (58.3%) of the respondents had perception ‘to a great extent’ that the mass media presents the awareness program about rural development. A huge majority (70.0%) of the respondents had thinking ‘to a great extent’ that the mass media presents the political awareness program. Majority of them were also agreed that mass media presents the information about the government/NGOs policies regarding rural development. More than a half i.e. 57.5 percent of the respondents had opinion ‘to a great extent’ and 25.0 percent of them had opinion ‘to some extent’ that the mass media presents the educational policies of the government for rural areas. The Government should take steps to raise literacy rate in the rural area.

 Introduction

The mass media included several media technologies that are envisioned to influence large viewers. Broadcast media (also called as electronic media) communicate the facts electronically and include television, radio, movies, and certain other media like cameras and video raise. Alternatively, print media use a fleshly item for sending their facts, such as a newspaper, magazines, brochures, newsletters, books, leaflets and pamphlets (Potter, 2008).

Internet media is capable to attain mass media rank in its personal right. The many services such as email, websites, blogging, Internet television are provided by this mass media. In this way, numerous mass media openings have a being there on the web. TV ads is also type of mass media that links to a website. The internet mass media introduce such programs which are helpful in several way of life of the people. The Internet has enough information which can simply be broadcast to several different areas of the worldwide instantaneously. Out-of-doors media is a usage of mass media that includes ads, symbols, posters internally or externally sited for marketable buildings and items like factories and workshops, airborne posters, airships, and skywriting. Community language and incident establishing can also be measured with the help of mass media (Manohar, 2011).

The development journalist is one who is industrious enough to look beyond the polished news releases and briefings put out by well endowed foreign organizations, and curious enough to find local sources of expertise. Such a journalist must be brave enough to present home-grown solutions to pressing development problems. Development journalists travel to remote areas to report on happenings there. This type of journalism acts as a tool for social justice, speaking for the voiceless, looking at the strengths and weaknesses of a country and in so doing identifying ways in which the nation can be helped (Fleury, 2008).

This stratification of distribution occurs not only between urban and rural areas, as much pervious evidence attests, but more important the areas themselves, television is the mass media with the greatest diet bias in most developing countries and radio is the most generally available however , even radio is quite the social strata. The majority of rural people in underdeveloped countries are found to live in a state of “under communication.” A great inequalities still hundred the potential use of mass media in availability in rural areas mirrors the unequal distribution of other resources. Even where mass media is widely available in serious reservation remains concerning the contribution of the information to a more equitable rural development (Pisal, 2014).

It also noted that only 51% of females over age 15 in Africa are able to read and write compared to 67% of males. This situation informed the assertion that women’s entrepreneurship represents an untapped reservoir for job creation, economic growth and social cohesion (Nwoye, 2007).

Some say mass media is opiate of masses and others say it is a vital aspect of human society. As we know we are living in a globalised knowledge world we have to change ourselves to cope up with this changing world. Sometimes mass media is criticized on ethical ground. Sometimes media publishes distorted news which creates imbalance in the society. It is the responsibility of the media persons to go deep into the matter before publication. They should publish real, judicious, true facts rather than polarized stories. It should be free from any bias. It should try to develop four types of citizenship political, economic, social and cultural citizenship (Pradipta, 2012).

Media is undoubtedly very fast, vast and powerful mode of communication. Nor does it only appeal a vast audience it has got a tremendous impact on the political run of a country and culture of a society. Films, TV shows, Journalism (newspapers and news channels) all come under short yet large “Media”. By “Ethics and Media” we generally discuss the ethics in journalism which influences the mindset of people and moulds the society. Starting from weather forecast to “what will be your future ?” It tells you anything and everything. With such an impact any misconduct or irresponsible act can not only affect but shake the very base on which we have laid out so much comfortable lives (Anwesha Mohanty, 2012).

Mass communication is any message sent by a person or a group of people through a medium to a large audience, and mass media is any medium used to transmit mass information. Until recently mass media comprised the eight mass media industries: books, newspapers, magazines, recordings, radio, movies, television, and the Internet, however, digital technology has expanded the scope of the term mass media (Lane, 2007).

 

OBJECTIVES

The main objective of the study is to identify the perception of people regarding mass media (electronic and print) and evaluate that which media (electronic and print) is more effective for rural development.

 

 

MATERIALS AND METHODS

Sample Size:

Sample can be defined as accurate envoy of the population, which has all the characteristics of preferred population. Tehsil Rajanpur and Jampur were selected from three tehsils of Distt. Rajanpur randomly. Four union councils, two from each tehsil (UC-21 and UC-22 from Tehsil Rajanpur and UC-1 and UC-2 from Tehsil Jampur) were selected through random sampling method, than four villages from each UC were selected randomly. 120 respondents were selected randomly from the study area.

Data collection:

Construction of data collection tool

Social science deals with human nature, Feelings, emotions and minds of human being. To study all these factors it was compulsory that data collection tool was very accurate and reliable. Interview schedule was prepared with open and close ended questions to collect the data from respondents. It was structured to get all the required information from the respondents.

Interviewing the respondents:

Interview was conducted from respondents to collect facts.  The investigator himself interviewed each respondent to make sure unbiased response and then rechecked each questionnaire for accuracy and uniformity because it was very difficult to approach the same respondent at any subsequent stage.

Analyzing of data:

Collected data was analyzed using the Statistical Package for Social Sciences. Descriptive statistics, including frequencies, percentages, means and standard deviations, were used to summarize different variables. Data was interpreted with the help of a computer software i.e. statistical package for social sciences.

 

Results and discussion

 

Table 1 here

Distribution of the respondents according to their interest in available mass media

 

N = 120

Items of mass media To a great extent To some extent Not at all NA
F. % F. % F. % F. %
TV 65 54.2 17 14.2 16 13.3 22 18.3
TV Cable connection 40 33.3 17 14.2 9 7.5 54 45.0
Radio 5 4.2 6 5.0 5 4.2 104 86.7
Internet 7 5.8 2 1.7 6 5.0 105 87.5
Newspaper 8 6.7 7 5.8 3 2.5 102 85.0
Magazine 14 11.7 3 2.5 4 3.3 99 82.5

Table 1 reveals that more than a half i.e. 54.2 percent of the respondents had interest in TV ‘to a great extent’ and 14.2 percent of them had interest ‘to some extent’ in TV, whereas 13.3 percent of them had no interest in TV.

About one-third i.e. 33.3 percent of the respondents had interest in TV with cable connection ‘to a great extent’ and 14.2 percent of them had interest ‘to some extent’, whereas 7.5 percent of them had no interest in TV with cable connection.

Only 4.2 percent of the respondents had interest in radio ‘to a great extent’ and 5.0 percent of them had interest ‘to some extent’ in radio, whereas 4.2 percent of them had no interest in radio.

Only 5.8 percent of the respondents had interest in internet ‘to a great extent’ and 1.7 percent of them had interest in internet ‘to some extent’, whereas 5.0 percent of them had no interest in Internet.

About 6.7 percent of the respondents had interest ‘to a great extent’ in newspaper and 5.8 percent of them had interest in newspaper ‘to some extent’, whereas 2.5 percent of them had no interest in newspaper.

About 11.7 percent of the respondents had interest ‘to a great extent’ in magazine and 2.5 percent of them had interest in magazine ‘to some extent’, whereas 3.3 percent of them had no interest in newspaper.

 

Table 2 here

Distribution of the respondents according to their purpose of using these digital items

Purpose To a great extent To some extent Not at all Total
F. % F. % F. % F. %
For entertainment i.e. drama, film, song etc. 109 90.8 6 5.0 5 4.2 120 100.0
For information 24 20.0 82 68.3 14 11.7 120 100.0
For education 13 10.8 62 51.7 45 37.5 120 100.0
For enjoyment e.g. playing games, SMS, facebook, etc. 7 5.8 2 1.7 111 92.5 120 100.0
Just time passing 40 33.3 24 20.0 56 46.7 120 100.0

Table 2 reveals that a huge majority i.e. 90.8 percent of the respondents used mass media ‘to a great extent’ for entertainment purpose i.e. drama, film, song etc, whereas 5.0 percent of them used mass media ‘to some extent’ for entertainment purpose, whereas 4.2 percent of them never used mass media for entertainment purpose.

About one-fifth i.e. 20.0 percent of the respondents used mass media ‘to a great extent’ for information purpose, whereas a majority i.e. 68.3 percent of them used mass media ‘to some extent’ for information purpose, whereas 11.7 percent of them never used mass media for information purpose.

Almost 11 percent of the respondents used mass media ‘to a great extent’ for education purpose, whereas about a half i.e. 51.7 percent of them used mass media ‘to some extent’ for education purpose, whereas 37.5 percent of them never used mass media for education purpose.

Only 5.8 percent of the respondents used mass media ‘to a great extent’ for enjoyment e.g. playing games, SMS, facebook, etc., whereas about 1.7 percent of them used mass media ‘to some extent’ for enjoyment e.g. playing games, SMS, facebook, etc., whereas 92.5 percent of them never used mass media for enjoyment purpose.

About one-third i.e. 33.3 percent of the respondents used mass media ‘to a great extent’ for just time passing, whereas 20.0 percent of them used mass media ‘to some extent’ for time passing, whereas 46.7 percent of them never used mass media for just time passing.

 

 

Table 3 here

 

Distribution of the respondents according to their thinking about the possible uses of print media in development

Possible uses of print media in development Yes No Total
F. % F. % F. %
To inform 65 54.2 55 45.8 120 100.0
To initiate dialogue and inspire confidence 54 45.0 66 55.0 120 100.0
To seek for consensus 57 47.5 63 52.5 120 100.0
Special pleading 60 50.0 60 50.0 120 100.0
Bring about social mobilization 67 55.8 53 44.2 120 100.0
To render account 45 37.5 75 62.5 120 100.0
Any other 24 20.0 96 80.0 120 100.0

Table 3 presents the possible uses of print media in development. More than a half i.e. 54.2 percent of the respondents reported that the media inform them for development, while 45.0 percent of them told that print media is a source to initiate dialogue and inspire confidence, 47.5 percent of them mentioned that the print media is a source to seek for consensus. About a half i.e. 50.0 percent of the respondents told that the print media s a special pleading, 55.8 percent of them said that the print media is a bring about social mobilization, 37.5  percent of them mentioned that the print media is to render account and 20.0 percent of the respondents reported that the print media presents the any others aspects of development.

 

Table 4 here

 

Distribution of the respondents according to their perception about the role of mass media in rural development

 

N = 120

Role of mass media in rural development To a great extent To some extent Not at all Total
F. % F. % F. % F. %
Do you think that the mass media present the awareness about rural development 70 58.3 33 27.5 17 14.2 120 100.0
Mass media presents the political awareness 84 70.0 27 22.5 9 7.5 120 100.0
Mass media presents the real pictures of our villages 45 37.5 48 40.0 27 22.5 120 100.0
Mass media presents the information about the government/ NGOs policies regarding rural development 57 47.5 42 35.0 21 17.5 120 100.0
Mass media presents the information about the development budget for rural areas 50 41.7 27 22.5 43 35.8 120 100.0
Mass media presents the educational policies of the government for rural areas 69 57.5 30 25.0 21 17.5 120 100.0
Media presents the role of political leaders in rural development 74 61.7 18 15.0 28 23.3 120 100.0
Media demonstrated the model villages 17 14.2 43 35.8 60 50.0 120 100.0
Do you think that the print media work well with participatory approaches? 37 30.8 42 35.0 41 34.2 120 100.0
Do you think that the mass media provide information related to health 68 56.7 33 27.5 19 15.8 120 100.0

Table 4 presents the role of mass media in rural development. A substantial proportion i.e. 58.3 percent of the respondents had perception ‘to a great extent’ and 27.5 percent of them had opinion ‘to some extent’ that the mass media presents the awareness program about rural development, while 14.2 percent of them never agreed with this perception.

A huge majority i.e. 70.0 percent of the respondents had thinking ‘to a great extent’ and 22.5 percent of them had thinking ‘to some extent’ that the mass media presents the political awareness program, while 7.5 percent of them never agreed with this opinion.

More than one-third i.e. 37.5 percent of the respondents had perception ‘to a great extent’ and 40.0 percent of them had thinking ‘to some extent’ that the mass media presents the real pictures of our villages, while 22.5 percent of them never agreed with this opinion.

A major proportion i.e. 47.5 percent of the respondents had perception ‘to a great extent’ and 35.0 percent of them had perception ‘to some extent’ that the mass media presents the information about the government/NGOs policies regarding rural development, while 17.5 percent of them never agreed with this opinion.

A major proportion i.e. 41.7 percent of the respondents had perception ‘to a great extent’ and 22.5 percent of them had perception ‘to some extent’ that the mass media presents the information about the development budget for rural areas, while 35.8 percent of them never agreed with this opinion.

More than a half i.e. 57.5 percent of the respondents had opinion ‘to a great extent’ and 25.0 percent of them had opinion ‘to some extent’ that the mass media presents the educational policies of the government for rural areas, while 17.5 percent of them never agreed with this opinion.

A majority i.e. 61.7 percent of the respondents had opinion ‘to a great extent’ and 15.0 percent of them had opinion ‘to some extent’ that media presents the role of political leaders in rural development, while 23.3 percent of them never agreed with this opinion.

About 14.2 percent of the respondents had opinion ‘to a great extent’ and 35.8 percent of them had opinion ‘to some extent’ that media demonstrated the model villages, while 50.0 percent of them never agreed with this opinion.

Less than one-third i.e. 30.8 percent of the respondents had thinking ‘to a great extent’ and 35.0 percent of them had thinking ‘to some extent’ that the print media working well with participatory approaches, while 34.2 percent of them never agreed with this opinion.

A majority i.e. 56.7 percent of the respondents had thinking ‘to a great extent’ and 27.5 percent of them had thinking ‘to some extent’ that the mass media provided information related to health, while 15.8 percent of them never agreed with this opinion.

 

Table 5 here

 

Distribution of the respondents according to their thinking about the extent of mass media effects on their political perception about the country and around the world

 

Respondents’ thinking about the extent of mass media effects on their political perception about the country and around the world Frequency Percentage
To a great extent 74 61.7
To some extent 18 15.0
Not at all 28 23.3
Total 120 100.0

Table 5 presentS that a majority i.e. 61.7 percent of the respondents had thinking ‘to a great extent’ and 15.0 percent of them had thinking ‘to some extent’ about the mass media effects on their political perception about the country and around the world.  Whereas 23.3 percent of them were never agreed with this opinion.

 

Conclusions

Based upon the results of the present study, some conclusions are given as the findings of the present study may not be considered as conclusive as the study was not based on a truly representative sample of rural population of district Rajanpur. It is, therefore suggested that more studies on higher level may be undertaken to draw generalizations about impact of mass media on the rural development. The Government should take steps to raise literacy rate in the rural area. A micro-credit program should be of immense importance in boosting the adoption of new agricultural technology for poverty reduction in the selected area. Government should arrange health awareness programme at village level. Government should promote the infrastructure and educational facilities in the rural areas. Mass media should be presented the actual picture of our villages and their needs.

 

References

Anwesha Mohanty, 2012, Mass Media and Rural Development,  D-7/F – Rail Vihar, Chandrasekharpur, Bhubaneswar-23.

Fleury, J. (2008). Development journalism or just good journalism, http://www.bbc.co.uk/worldservice/trust/. (Viewed 12 – 6 – 09).

 

Lane, B. (2007). What is mass media? The changing role of mass communications and the media industries. Retrieved May 15, 2008, from http://medialiteracy.suite101.com/article.cfm/what_is_mass_media_#ixzz0FebD3HI9&A.

Manohar, U.2011. “Different types of mass media”. Buzzle.com. Retrieved November 26.

Nwoye, M. (2007, November). Gender responsive entrepreneurial economy of Nigeria: Enabling women in a disabling environment. Journal of International Women’s Studies, 9 (1), 167 – 175. Retrieved May 15, 2008, from http://www.bridgew.edu/soas/jiws/Nov07/MayNwoye.pdf

Pisal Anita Sambhaji, 2014, Impact of the Media in Rural Development, Assistant Professor, Bharati Vidyapeeth University, Social Science Centre, Pune, India, International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Vol. 2, Issue 2, pp: (339-340), Month: October 2014 – March 2015, Available at: http://www.researchpublish.com.

Potter, W.J.  2008. Arguing for a general framework for mass media scholarship.SAGE.p.32. ISBN 978-1-4129-6471-5

Pradipta Ku. Biswal, 2012, Mass Media and Rural Development, Pradipta Kumar Biswal, Lecturer, R.S. Mahavidyalaya, Odagaon, Dist- Nayagarh.

 

THE BANE OF SELLING GENERAL INSURANCE IN NIGERIA

 CHUKWUDEH Stephen Okechukwu

 Postgraduate Students, Department of Sociology, Faculty of the Social Sciences, University of Ibadan, Ibadan, Nigeria.

ABSTRACT

Background:  Insurance industry is the back bone of a country’s risk management system. Yet only few people purchase genuine insurance policies in Nigeria.  In Nigeria, most motorists do not purchase genuine insurance policy, thus endangering the lives of other road users. Despite frequent fire disasters in several markets in the country, small scale entrepreneurs are not aware of the importance of genuine insurance policies in Nigeria. Objective: the study investigates the challenges of selling genuine insurance policies in Nigeria. The study shall also design measures that can improve the sales of general insurance in Nigeria. Material and methods: this study was conducted in Nigeria. Trust theory and social system theory served as the basis of its theoretical underpinning for this study. Newspapers, journals, field observation and literature were reviewed. Result: delay in payment of genuine claims by insurance companies, numerous clauses on insurance policies, ridiculous cutting of rate by insurance companies, poor awareness of the importance of purchasing genuine insurance, and accessibility of insurance companies by rural dwellers are among the challenges of selling genuine insurance in Nigeria. Conclusion: insurance companies should employ grassroots marketing to enlighten the public on the importance of purchasing genuine insurance policies in Nigeria. Micro insurance products should be introduced, Insurance policies should be a requirement for bank transactions, enrolment of students in school and the federal government of Nigeria should enforce the purchase of genuine insurance by motorists in Nigeria.

Key words: Insurance, Selling, Small scale entrepreneurs, Risk, Motorists.

 INTRODUCTION

Insurance industry is the backbone of a country`s risk management system, since it ensures financial security, serves as an important component in the financial intermediation chain, and offers a ready source of long term capital for infrastructural projects (Ujunwa, 2011). Yet, insurance has remained one of the least purchased items in the Nigeria financial market and records revealed that only about 10% of Nigerian population has insurance of any sort (Ebitu, et al, 2012; Wilson, 2004). This low patronage of insurance products has become a problem not only to the insurance industry, but has also affected economic development (Ibok, 2006), and growth of small and medium scale industries in Nigeria.

            Insurance is a major financial intermediary and a key source of long term capital which encourages growth in the capital market (Catalanetal, 2000; Impavido and Musalem, 2000). Globally, the insurance industry has witnessed a significant growth as reflected in the number of policies done each year (Beck and Webb, 2003). In Nigeria, insurance serves as a catalyst which mitigates the volume of risk associated with loans and transactions in the financial industry. This implies that, insurance is meant to indemnify a client who uses his/her property as collateral for collecting loan from a financial institution. This gives the financial institution confidence to give out loan to small scale traders. Insurance is, therefore, in tune to promote the growth of small and large scale industry as it provides stability by allowing large and small businesses to operate with minimal risk of failure.

            The contribution of the insurance industry to Nigeria`s Gross Domestic Product (GDP) rose by 40% between 2010 to 2012; going up from 0.5% in 2010 to 0.7% in 2012. The number of insurance policies also grew from 0.5million in 2010 to 1.5million by 2011 (Fintell. 2016).In spite of this growth, when compared with other advanced economies in the world, there is still room for growth in the Nigerian insurance market considering Nigeria population size. According to Oshinloye et al, (2009) in Elundu, (2013), the importance of insurance in any nation`s economy cannot be undermined as no country can experience any meaningful development without the presence of formidable insurance industry. This makes Nigeria insurance industry indispensable irrespective of its quota to the Gross Domestic Product (GDP).

            In the view of Ezirim and Maoghalu (2002), the insurance industry is a tool for economic growth and development. It is vital to the wellbeing of and smooth functioning of a modern economy. In addition, Oba (2003) opined that insurance is a major indices for measuring the level of development of a nation`s wealth and plays very significant roles in the mobilization of investible resources of an economy. Considering the benefit of insurance to individuals, small scale entrepreneurs, national growth and development, it is therefore pertinent to examine the causes of low patronage of insurance in Nigeria. This shall be discussed as the challenges of selling general insurance in Nigeria. This paper will also recommend measures for tackling the challenges of selling general insurance in Nigeria.

            In Nigeria, insurance can be divided into 2 major categories. The life insurance in Nigeria has several schemes. The life insurance is designed to compensate the family of the insured on occasion of death before the expiration of the life insurance policy. But if the policy expires while the insured is still alive, the insured will be given his/her contribution after the insurance company has collected their premium. In Nigeria, there are various life insurance schemes or products which could be obtained by private individuals and corporate organizations. The monthly or quarterly cash saving plan is the most popular and accepted life insurance policy in Nigeria. It is designed in a way that the insured makes a monthly or quarterly cash contribution to the insurance company through it agent(s) with the aim of collecting the contribution after a specified period of time (minimum of 1year). The monthly or quarterly cash contribution life insurance policy/scheme is most often obtained by individuals. If the insured dies while the policy is on-going, the contribution will be given to the beneficiary. But when the beneficiary is less than 18year old, the insurance company will have to wait until he/she gets to 18years.

            While corporate organizations often obtain key-man life insurance policy for their executive and management staff. Group life insurance policy is also obtained by corporate organization for their general workers especially those at technical positions. With the group life insurance policy, the medical bill of the insured is paid by the insurance company in time of accident, however when a worker dies while on duty or on the course of performing his/her duty, the insurance company pays a compensation to the company where the individual has worked. The company in turn remit such compensation to the family of the diseased depending on the company`s policy of operation.

            The second category of insurance in Nigeria is the general insurance. The general insurance is all non-life insurance policies. The general insurance unlike the life insurance is meant to indemnify the client in time of loss. While the life insurance is meant to compensate the family of the insured if the insured dies while the life insurance policy of the insured is still active, the general insurance is meant to indemnify the client in time of accident. Most time, it has been observed that general insurance is meant to better the lot of the insured/client. For example, in time of fire disaster of an old building with a genuine fire insurance cover, the insurance company will pay for loss based on the estimate of repair which will have been collated from current prevailing market prices. In such case, modern equipment would be used for construction of such building as against the outdated equipment that was used by the insured for construction of the insured building. By such act, the insurance company has not only paid the required claim, but also improved the condition of the insured.

            Another example is the case of vehicle accident. If the vehicle has genuine insurance policy, the client would be indemnify based on the current prevailing market prices of the vehicle parts. The parts that would be purchased at this point are new parts and not outdated ones that were on the vehicle before such loss occurred. Some insured whose vehicle does not have certain accessories often include those accessories when filing claim. When insurance company pays such claim, then insurance can be said to have improved the condition of the insured vehicle. The general insurance includes the following; vehicle insurance, fire and special peril insurance, marine insurance, burglary insurance, householder insurance, public liability insurance, plant all risk and machinery breakdown insurance, cash in transit insurance, goods in transit insurance, bond insurance, group personal accident insurance, teen personal accident insurance, and others.

            The high number of business closure due to fire disaster and frequent car accident is a signal that basic infrastructure to mitigate peril and to indemnify individuals after loss of goods, cash, vehicles or other type of accident is grossly inadequate. Researchers more recently have begun to look at how to improve insurance patronage in Nigeria (Atubi, 2016; Ebitu et al, 2012; Ibok, 2006). It is against this background that the following research questions were addressed by this study. What are the challenges of selling general insurance in Nigeria? What are the necessary measures for curbing the low patronage of general insurance in Nigeria? Thus, this study seeks to (1) examine the challenges of selling general insurance, and (2) propose solutions for tackling the low patronage of general insurance in Nigeria.

HISTORY OF INSURANCE IN NIGERIA

The history of Insurance in Nigeria could be approached from three phrases; before the coming of European traders, the early presence of European traders, and after Nigeria independence in 1960. Before the coming of European traders into Nigeria territory, there were some forms of traditional, social and mutual insurance scheme in Nigeria. This entails collectively supporting a victim of an accident to bring him/her back to the state he/she was before an accident. If an individual has an accident, the extended family, friends, clan and community members were sorely responsible for assisting the person back to his former state (Obasi, 2010). This form of traditional social insurance also involves cash donation, organized collective labour of assisting one another especially for those that suffer accident (Usman, 2009).

            The second phase of the origin of insurance in Nigeria could be traced to the coming of European traders into Nigeria. The increase in population, migration, trade expansion, and banking encouraged the exportation of cash crops to European countries. In order to protect the commodities/ goods of the European traders, there was need for foreign insurance companies to handle some of the risks in Nigeria which was associated with trade (Adeyemi, 2005; Uche and Chikeleze, 2001). Insurance agency licenses were later granted to trading companies in Nigeria by foreign insurance companies. Such licenses made it possible for trading companies in Nigeria to issue insurance cover and process claim. The Royal Exchange Assurance Agency was the first insurance agency in Nigeria that came into existence in 1918. Other agencies that later came into existence includes Patterson Zochonis (PZ) Liverpool, London and Global, BEWAS`s Legal and General assurance, Law Union and Rock (Jegede, 2005). Transportation of cash crops from Nigeria to Europe was the major risk at that time, thus marine insurance was necessary.

            The third phase of the history of insurance in Nigeria was after Nigeria independence in 1960. After independence in 1960, there were only four (4) indigenous insurance companies and twenty one (21) foreign insurance companies in Nigeria. The Obadan commission was set up in 1961 to review the reasons for existence of only few indigenous insurance companies in Nigeria. The outcome led to the establishment of Insurance Company Act of 1961. By 1976, there were a little above 65% indigenous insurance companies in Nigeria. The Obande.J.C commission of 1961 also led to the establishment of department of Insurance in the Ministry of Trade, which was later transferred to the Ministry of Finance. The Nigerian Insurance decree 1976 was enacted to regulate insurance activities in the country during the military era. Currently, the National Insurance Commission (NAICOM) is responsible for regulating the insurance companies in Nigeria. They are responsible for making policies guiding the operation of insurance in the country. They also fine or penalize companies that do not oblige to the rules and regulation of insurance operation in Nigeria.

            The Nigerian insurance industry became the most capitalized in Africa for underwriting business after it recapitalization in year 2007. In year 2005, the Federal Government had introduced the compulsory recapitalization for the sector, ordering the firms to raise their capital base by November 2007 if they must remain in business. Life, non-life, and composite firms were asked to shore up their capital from the initial capital base #150million, #200million, and #350million to #2billion, #3billion, and #5billion, respectively. Four reinsurance firms were asked to recapitalize from #350million to #10billion. The regulation sought to enhance their capacity to undertake bigger risks as well as engender more confidence in the eyes of the insuring public. Many firms embraced the merger and acquisition options, while others turn to the stock market to raise the required capital. After the exercise, 7 firms were liquidated out of the 104 insurance companies, leaving 49 insurance firms and 2 reinsurance companies. Some years after, some of the composite underwriting firms split their operations into life and non-life, which brought the current number of insurance firms in Nigeria to 58. Out of the current 58 insurance companies in Nigeria, there are 15 life insurance companies, 29 non-life insurance companies, 12 composite companies, and 2 re-insurance companies. There are currently 577 insurance brokers in Nigeria, 54 loss adjusters, 1900 registered insurance agents and numerous non-registered insurance agents in Nigeria.

STATEMENT OF THE PROBLEM

Many motorists in Nigeria carry fake insurance certificate simply to present it to Federal Road Safety Corps in pretense of complying with the rules of insurance Act in Nigeria. More than 12 million motorists carry fake insurance papers in Nigeria (The Punch Newspaper, February 8, 2016. Pg 33). It is estimated that between 16 million to 17 million vehicles are on Nigerian roads. Out of this number, only about 4.3 million vehicles had at one point done genuine insurance certificate. Vehicles with genuine insurance certificates are automatically registered on the Nigerian Insurance Industry Data base. Some of the motorist who had done genuine insurance at one point in time had expired and probably had not renewed their vehicle insurance (The Punch Newspaper, February 8, 2016). This implies that motorists are endangering the lives of other road users by driving vehicles on Nigerian roads without appropriate genuine insurance certificates.

            In Nigeria, a large number of motorists are not convinced that insurance companies will pay claim when accident occurs. Thus, instead of purchasing genuine insurance certificates that would provide insurance cover and compensation for road users in time of road accident, large number of motorists buy cheap and fake insurance certificate from fraudsters and agents in licensing offices across the country (Punch Newspaper, February 8, 2016).The patronage of fraudsters to purchase fake insurance certificate is a signal that the Nigerian insurance sector is grossly untapped. Nigeria insurance sector has also not appealed to the informal sector, which constituted over 80 percent of the population (Nigerian Guardian, January 25, 2016).

            Nigeria road is responsible for the injuries and death of several road users in the country with about 33.7 percent per 100,000 population affected every year (sun newspaper, June 10, 2014). The number of vehicles on Nigeria roads is increasing on a daily basis without adequate safety mechanism in place to control the growing number of road traffic crashes and injuries (Atubi, 2015). Among the countries under World Health Organization in Africa, more than one in four traffic accident deaths in Africa occur in Nigeria. Road accident is the 3rd leading cause of death in Nigeria (Sun Newspaper, June 10, 2014). The number of road accident in African countries is about 30 to 50 times greater than those in the countries of Western Europe (Atubi, 2015).

            The frequent fire outbreak in Nigeria is a serious challenge not only to small, medium and large scale business enterprises but also to the general public in Nigeria. The report of fire disaster at market places, residential houses and religious centre in Nigeria is a common occurrence. According to the World Life Expectancy report, Nigeria currently ranks number one globally for deaths by fire (WHO, 2014). In 2015, Lagos State recorded 1,898 fire incidences in which 80 people died (Business Day, December 30, 2015). The Lagos State Fire Service recorded an incredible 64 emergency responses to fire incidence in just one i.e. on January 1, 2016 (Punch Newspaper, January 8, 2016). The fire disaster in Nigeria markets is alarming as fire has destroyed goods worth billions of cash at markets in Lagos State, Kaduna, Ibadan, Sapele, Benin, Kano, Sokoto, Minna, Yola, Nsarawa, Onitsha, and Ado-Ekiti state (The Punch Newspaper, February 22, 2016).

            Churches are not left out as Christ Embassy`s headquarters in Oregun, Ikeja-Lagos state was gutted by fire in January 2016. Majority of the buildings that were burnt by fire disaster in Nigeria do not have genuine insurance policy. Considering the harsh economic reality in Nigeria due to the fall in global oil prices and the persistent inflation in the country cum high rate of poverty, it is obvious that those who do not have genuine insurance cover but whose property were burnt by fire disaster may face more severe poverty. It is therefore pathetic that most small scale business owners fail to take adequate measure to cushion the effect of unforeseen occurrence such as fire disaster.

            The few Nigerians who has genuine insurance policy may not report and file for claim when disaster occurs probably because they do not know the process of filing for claims. Risk decision is best taken when one has a clear understanding of the cost benefit implication. It is against this background that this study attempt to provide answers to the following research questions: (1) what are the challenges of selling general insurance in Nigeria. (2) What factors can improve patronage of general insurance in Nigeria? It is important to note that this study shall focus on general insurance which includes vehicle insurance, fire and special peril insurance, marine insurance, burglary insurance, householder insurance, public liability insurance, plant all risk and machinery breakdown insurance, cash in transit, bond, goods in transit, group personal accident etc.

OBJECTIVES FOR THE STUDY

This study attempts to achieve two objectives, to;

  1. Examine the challenges of selling general insurance in Nigeria.
  2. Propose strategies for tackling low patronage of general insurance in Nigeria.

SIGNIFICANCE OF THE STUDY

This study is significant in order to mitigate the frequent loss of money and life due to road accident on Nigeria roads. The frequent loss of property due to fire outbreak and motor accident is a challenge in Nigeria. This study is of utmost relevance to the current understanding of the dynamic nature of insurance and it significant impact to economic growth and development in Nigeria. It is sacrosanct for Nigerians to be aware that genuine insurance cover can improve the saving rate in Nigeria through indemnity of loss. Understand the role and functions of insurance companies and the process for filling genuine claim should also be known. Insurance companies indemnify individuals and companies who suffer loss in order to stabilize their financial position by transferring their risk to the insurance companies. Insurance also help to sustain demand and supply of goods which in turn encourages production and employment of large number of people.

            Insurance companies employ people for the operation of it daily activities. This in turn helps to reduce the number of unemployment in the country. Insurance companies also help sustain production by indemnify clients who experience loss during the course of performing their job. For example, insurance company indemnify client who experience fire disaster by paying their claim which is used to reconstruct or rebuild the burnt structure. This is good for continuity of productive activities and sustenance of economic activities.

            Small scale enterprises play a crucial role in development and have propelled industrial development in many countries. Insurance industry provides saving and back up to small scale industry in time of accident. This in turn helps to improve economic development in a country. Thus, insurance is a major tool to savings, economic growth and development in any country.

THEORETICAL BACKGROUND AND LITERATURE REVIEW

This research is anchored on trust theory and social system theory. Trust is characterized by the following aspects: one party (trustor) is willing to rely on the actions of another party (trustee); the situation is directed to the future. In addition, the trustor abandons control over the actions performed by the trustee. As a consequence, the trustor is uncertain about the outcome of the other`s actions; they can only develop and evaluate expectations. The uncertainty involves the risk of failure or harm to the trustor if the trustee will not behave as desired.

            Trust theory is used among several discipline including sociology, psychology, computing etc. in sociology, trust theory was first applied in 1950’s. Trust can be attributed to relationships between people. It can be demonstrated that humans have a natural disposition to trust and to judge trustworthiness. Trust between organizations and clients arise from the belief that trust enhances business performances. Trust is also attributable to relationships within and between social groups (history, families, friends, communities, organizations, companies, nations etc.). It is a popular approach to frame the dynamics of inter-group and intra group interactions in terms of trust (Hardin, 2002).

            Fukuyama (1995) associates national industrial competitiveness to trust as a societal level cultural norm and a social capital. To sociologist, trust can be viewed from individual and societal perspectives. Trust is the expectation that the trust or has towards the trustee that the trustee will fulfill such expectation on future date. To sociologist, trust is measured by the degree of belief in honesty and fairness to another party. Cook et al, (2007), presents one sociological perspective on relational trust focusing on trust at the interpersonal level and arguing that it is much more difficult to trust organization and large scale institutions such as government given the knowledge that would be required to trust and entity of this size. The tenet of the trust theory is that the trustor must have confidence on the honesty of the trustee before committing his/her belonging to the trustee.

            Many Nigerians do not have trust in Nigeria insurance industry. They do not believe in the honesty of Nigerian insurance companies. One of the major complaints among Nigerians is that insurance company gladly collects premium at the inception of cover but when it comes to payment of claim, they most often introduce many clauses in order to avoid payment of genuine claim. Such complaints over the years have made it difficult for many Nigerians to trust Nigerian insurance companies. In Nigeria, the awareness level of insurance is very low. This is because a large proportion of Nigerians see insurance as intangible which does not add any value to their lives. Some Nigerians do not believe that they would even have claim during the period of cover, thus they find it challenging to purchase insurance policies.

            Akpan (2005) and Ibok (2006) argued that the poor insurance patronage in Nigeria is due to delay in payment of genuine claim. They also state that the low patronage of insurance in Nigeria is also due to lack of awareness of the importance of insurance. However, Ebitu, Ibok, and Mbum (2012) assert that the low patronage of insurance in Nigeria is due to lack of proper education and fraudulent activities by those selling insurance in Nigeria. Based on the tenet of the trust theory, Nigerian do not purchase genuine insurance because of lack of confidence towards insurance industry. Many motorists in Nigeria will rather purchase cheap and fake insurance certificate because they do not believe that they can get claim if accident occurs.

            The social system theory by Talcott Parson (1970) explains how the society is interdependent on each other in order to be successful. Parson (1970) used the theory to explain that society is like human being. Humans are made up of different parts but for the whole body to be active and sound, the various parts need to be healthy and functional for a collective whole. The social systems are used to identify relationships that connect people and organizations, which ultimately contribute to a larger institution. Talcott parson used the AGIL (Adaptation, Goal attainment, Integration, and Latency) paradigm to identify the four basic conditions that societies needed in order to survive.

The tenet of the social system is that the society is made up of several institutions. These institutions cannot operate alone. The social system represents the integral part of the action system and in this was only a subsystem within the greater whole of system. The society depends on each of this system for effective functioning of the collective whole. Thus, the absence of each of the subsystem may affect the whole system. This implies, that, each of the subsystems depend of other subsystem to make a collective whole.

            Nigeria as a country has various institutions and framework that combine to make it stable. The economic institution is one of the subsystems that make up Nigeria. The economic subsystem is further broken down to several other subsystems. For an effective economic development, various institutions that make up the economic institution must be functioning efficiently and effectively. The insurance industry is one of the major institutions that are needed for effective economic growth and development in Nigeria. The level of insurance patronage is still low in Nigerian states. Though, with the increasing consciousness and awareness of insurance in Nigeria, the claim volume has continued to increase from #70.71 billion claims paid in 2011 to #72.209billion claims paid in 2012 and #89.945billion claims paid in 2013, and between #90 to #100 billion claims paid in 2014 (The Guardian, January 25, 2016).However, when considering over 8million population in Nigeria (Population Reference Bureau, 2015) and the number that needs insurance in Nigeria, it can be concluded that the awareness level and of the relevance of genuine insurance is still low and enforcement is still a challenge.

            Urbanization is an important factor for the development and sales of insurance (Kalra, Fan,and Sinha, 2013). The study of Hwang and Gao (2003) further analyzed the impact of urbanization on insurance. They found a positive correlation through saving from retirement of the urban population. This situation is also found in Nigeria where all insurance companies are located in urban localities. There is no location of insurance companies at the rural environment in Nigeria and this is a challenge to the purchase of genuine insurance cover for rural dwellers. Most rural dwellers have to travel to urban environment in order to purchase insurance policies. In addition, most motorists at the rural environment get discouraged and may decide not to care about genuine insurance due to the distance from rural to urban centers where genuine insurance cover can be purchased. These motorists would thus be endangering the lives of other road users in Nigeria. The situation is not restricted to a particular state in the country.

            The general education level of Nigerian population is most likely to influence the patronage and consumption of insurance in Nigeria. Curak, Dzaja, and Pepur (2013) suggested that education increases risk aversion and encourages people to demand for insurance. In Nigeria, insurance policies are too complex and this serves as a challenge for insurance consumers since they are not able to comprehend the clauses on the insurance policies (Ebitu, Ibok, and Mbum, 2012). Non educated small scale traders in Nigeria may not understand the content in insurance policies, thus comprehending the insurance policies which they need may be challenging to them. They have to depend on a 3rd party to comprehend the need and type of insurance cover which they will need for their business organization. Treerattanapun (2011) had earlier asserts that education increases the awareness of risk and threat to financial stability, thus facilitating the understanding of insurance benefits. This implies that the more education is acquired, the more the likely awareness of risk in the environment. This in turn may encourage purchase of genuine insurance in Nigeria.

THE CHALLENGES OF SELLING GENERAL INSURANCE IN NIGERIA

  1. The failure of government to enforce the provision of Insurance Act as it relates to compulsory insurances has contributed to the non-achievement of goals of increasing insurance penetration in Nigeria. Section 68 of the Nigeria Insurance Act, 2003 states, “No person shall use or cause or permit any other person to use a motor vehicle on a road unless a liability, which he may thereby incur in respect of damage to the property of third parties, is insured with an insurer registered under this Act”. It is unfortunate that this Insurance Act is not totally adhered to by most Nigeria road users. Only few organizations and individuals adhere to this Act and the failure of the government to enforce the law is in itself a disaster to the efficient sales of general insurance in Nigeria.
  2. Poor awareness of the relevance of genuine insurance is still low in Nigeria. For example, there is hardly any location for purchase of genuine insurance cover at rural environment in Nigeria. Thus, most road users and small scale entrepreneurs would have to depend on certificates which they can obtain from dubious agents. Due to distance of genuine insurance offices where genuine insurance cover can be obtained, many motorists ignorantly took fake insurance certificates from unregistered companies in Nigeria. The practice is so pervasive that it has become difficult to convince road users that the insurance certificate with them is fake and not genuine. Most time it is difficult to distinguish between genuine insurance certificate and fake insurance certificates in Nigeria as most of the fake insurance certificates are designed to look like genuine insurance certificate. The difference could only be identified through the insurance policy number. The insurance policy number on fake insurance certificate will not be located on the National Insurance Industry Database’s (NIID) website. While the insured details will be located immediately a policy or insurance certificate is purchased on the Nigeria Insurance Industry Desk (NIID). The poor or lack of awareness of the populace on how to confirm genuine insurance in Nigeria is a challenge to the sales of the product in Nigeria.
  3. Most Nigerians do not believe in Insurance. This is because the negative marketability of insurance products has become a problem not only to the insurance industry but also affect economic development in Nigeria (Ibok, 2006). Poverty is a major reason why Nigerians do not believe in Insurance. Since insurance is an intangible product, Nigerians do not see it as a necessity. They prefer to do without it.
  4. Delay in settlement of genuine claim is another problem associated with selling general insurance in Nigeria. Only few companies can pay claim in just five working days. Payment of genuine insurance claim takes months and this makes it unbearable to the insured that depend on the facility insured for daily income. For example, a motorist who uses his vehicle for commercial purpose. He depends on the vehicle for daily income. The motorist would hope that if the vehicle has an accident, it will be indemnified in the shortest time possible, so that he can continue his daily activities. However, delay in settlement of his claim can unsettle him for months and years. This would dampen his belief in the insurance industry in Nigeria.
  5. In Nigeria, there are too many insurance intermediaries. Aside from the 58 insurance companies in Nigeria, there are 577 registered insurance brokers in Nigeria, 1900 registered insurance agent in Nigeria, 54 registered loss adjusters in Nigeria and numerous unregistered insurance agents and brokers in Nigeria. Some insurance brokers delays payment of premium to insurance companies, while some insurance brokers do not remit insurance premium to insurance brokers with the belief that the insured would not experience any claim during the 1year period his policy will run. Some brokers even believed that the insured would not file for claim when they experience any accident, so they may not remit the insured premium to the insurance companies. So at the point of claim, insurance companies will not pay for claim they had not receive the premium. This in turn may result to distrust between the insured, the broker and the insurance company.
  6. Numerous illegal commission and rebate between and among insurance players. The National Insurance Commission has band the collection of Over Riding Cost and Public Relation (PR). However due to severe competition in the industry, insurance brokers still collect ORC and PR. Insurance companies that do not pay ORC and PR to insurance brokers and agent, may not get insurance transactions from them and this is a serious challenge to the industry survival and development.
  7. Insurance companies are said to be risk takers, however insurance companies technically avoid huge risk that is prone to claim. They may turn down insurance transaction by increasing the rate for transactions; so that the client would be discourage to make payment due to high premium. Insurance companies can also reach their limit or volume of a particle risk which they want to receive. This in turn may make them increase the rate for the transaction in order to discourage customer from doing that particular transactions.
  8. Another challenge of selling general insurance in Nigeria is delay in remitting commission to insurance agents and staff. Retail insurance staff has been design to collect commission which serves as their salary. However, they experience delay in receiving their commission which can serve as a discouragement to retail insurance marketers in Nigeria. Religion is also a challenge of selling insurance as some religious group belief in the supernatural as their insurer. In doing so, they exposed themselves to risk.
  9. Ridiculous rate cutting due to unhealthy competition among and between insurance brokers, insurance companies, and it agents. In a quest to get insurance transaction, insurance companies would reduce it rate and increase the excess clause on the insurance policy. They reduce the rate to convince the client that insurance is not expensive, and they then increase the excess clause on the policy. Excess clause is the owner’s liability and responsibility for care of the property insured. When claim is been processed, the insurance company deduct excess before making the net payment to the client. Since most client do not read their insurance policy as inception of the transaction, they become angry when insurance companies deduct excess. This often leads to complain and distrust from the insured to the insurance companies.
  10. Non-disclosure of fact by the customer and the insurance companies at the inception of business. The insurance companies are meant to carry the risk of the insured. However, there is limitation to claim payment of a particular loss. This may not be revealed to the insured at the inception of insurance transaction which may lead to distrust and argument in time of claim payment. The insured too may not disclose all the necessarily detail of the subject of insurance at the inception of the policy in order to reduce the premium. This may also be a challenge if loss occurs.

 

 

STRATEGIES FOR IMPROVING SALES OF GENERAL INSURANCE IN NIGERIA

  1. Provision of unique micro insurance services. Micro insurance services would help reduce the number people who shy away from genuine insurance cover. The micro insurance scheme is design to protect low income earners. With the frequent fire outbreak in Nigeria, insurance companies should make their micro insurance policies flexible in order to accommodate small scale traders in lock up shops on the street and at the local market places.
  2. Intensive capacity building and greater expertise in micro insurance. People have to be trained on the importance of obtaining genuine insurance policies in Nigeria. This would help alleviate poverty and improve the economic welfare of Nigerians.
  3. There is need for insurance companies to develop of people friendly products. Most Nigerians has the perception that it cost a lot to have genuine insurance cover. Insurance companies need to employ an aggressive approach to selling their products. They can do this through advertisement on the social and print media. However, this can only be achieved when insurance companies develop people friendly products that appeals to all categories of people irrespective of the socioeconomic cum cultural characteristics.
  4. Innovative distributive system. The insurance companies and its sales representative should design a unique method of selling it product considering the peculiarity of Nigeria market. There is need for insurance marketers to employ house to house selling of insurance product. Many Nigerian are familiar with annuity and vehicle insurance. But annuity and vehicle insurance are just about 1% of the available insurance products in Nigeria. Since Nigerian insurance sector has not appealed to the informal sector, which constituted over 80 percent of the population (Nigerian Guardian, January 25, 2016). There is need to restructure the distributive system of selling insurance in the country. In view of the above, this researcher is advocating to house to house marketing and attention should be focus on small scale retail traders. The Insurance firm has to pay more attention to the informal sector in the society.
  5. The Federal Government of Nigeria should make the ownership of genuine insurance certificate as a prerequisite for opening of bank account, payment of school fees and construction of building in Nigeria. This will persuade Nigerians to purchase genuine insurance policies.
  6. Insurance companies need to rebrand their marketing strategies and be more proactive and sincere to the insured at the inception of the insurance transaction. This would help bread confidence between both parties.
  7. One of the best ways to sell insurance in Nigeria is through seeking for referrals from people. Those who had done genuine insurance can give referrals to others who truly need insurance. Another way to sell insurance is through the financial institutions and corporate organizations. This is because financial institutions would need insurance cover when giving out loan to their clients.

CONCLUSION

Amidst the frequent fire disaster and vehicle crashes in the country, Nigerians need to be educated on the importance of genuine insurance cover. This can be done through aggressive door to door marketing by insurance marketers, the use of social media, bill board, and referrals. The regulatory agency of insurance in Nigeria has to partner with the federal government of Nigeria to make insurance compulsory to all Nigerians. Genuine insurance should be made as one of the compulsory documents needed for every bank transaction, enrolment of students in all level of education and motorist should be educated on how to confirm the authenticity of their vehicle insurance through the National Insurance Industry Desk (NIID) website.

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